Copeland Subaru Hyannis

We live on an island, so scheduling service calls requires both the dealership and the ferry boat. Copeland has always been very flexible with scheduling us, as they understand the logistics of isla requires both the dealership and the ferry boat. Copeland has always been very flexible with scheduling us, as they understand the logistics of island life. We have also been very happy with the service provided, and we just got our third Subaru (a Solterra) from them recently. More

I was on the cape for my son’s golf tournament, and noticed that the “check engine” light went on. I called Copeland Subaru that morning. Cole directed me to come in and have the Forester tested. The t noticed that the “check engine” light went on. I called Copeland Subaru that morning. Cole directed me to come in and have the Forester tested. The test revealed a problem with a sensor that should be fixed, and was under a Subaru extended warranty for the work. They let me use a loaner car to take back to the golf course, and fixed the car that afternoon. I was so grateful that I was able to drive back home later that day with the part fixed. Overall great service and an excellent experience. More

Accomodating when scheduling service appointments When needed offer loaner car Service people friendly and keep one informed Not crazy about focus on text messages for updates, prefer direct conversatio needed offer loaner car Service people friendly and keep one informed Not crazy about focus on text messages for updates, prefer direct conversation or telephone More

Great experience at Copeland with friendly staff and service.. From purchasing to oil changes great experience. service.. From purchasing to oil changes great experience. More

Welcoming, helpful, and efficient. They get a lot from a very small space. Very fast turnover.. They get a lot from a very small space. Very fast turnover.. More

Treated like family and never felt pressured. We were informed about our options and choices. Would highly recommend this dealership and Tristan. We were informed about our options and choices. Would highly recommend this dealership and Tristan. More

I found the car I wanted on our first stop at Copeland. After some finagling we were able to make a deal. I love my new vehicle. After some finagling we were able to make a deal. I love my new vehicle. More

Staff are all professional, efficient, responsive to my questions and concerns. Appointments are easy to schedule; e-mail communications are not too frequent, but frequent enough, and are generally substan questions and concerns. Appointments are easy to schedule; e-mail communications are not too frequent, but frequent enough, and are generally substantive in content. The facility is well designed, and comfortable while I wait for service to be completed. Overall excellent service! More

George was very helpful and not pushy. Patrick was also great to deal with. We will definitely recommend Copeland Subaru to our friends and relatives. Patrick was also great to deal with. We will definitely recommend Copeland Subaru to our friends and relatives. More

Tristan was extremely knowledgeable and helpful. I would definitely recommend him and Copeland Subaru to family and friends. I would definitely recommend him and Copeland Subaru to family and friends. More