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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,472 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,472 reviews

May 12, 2025

George was very helpful and not pushy. Patrick was also great to deal with. We will definitely recommend Copeland Subaru to our friends and relatives. More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Patrick Fortin
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May 13, 2025 -

Copeland Subaru Hyannis responded

Dave, we're delighted to hear that George and Patrick provided such a positive experience at Copeland Subaru Hyannis. Thank you for recommending us to your friends and family! Best, Bryan Scarpellini Managing Partner

May 12, 2025

Great service for your car. Customer satisfaction is importance and the aim to please. Good place More

by Sari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
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May 13, 2025 -

Copeland Subaru Hyannis responded

Thank you for trusting Copeland Subaru Hyannis with your service needs! We appreciate your kind comments and look forward to seeing you at your next visit! Best, Bryan Scarpellini Managing Partner

May 12, 2025

Excellent service, Cole has helped me arrange repairs and service multiple times before and has always been kind, helpful, and easy to talk to-- always willing to answer any questions I may have had and offe More

by Sawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
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May 14, 2025 -

Copeland Subaru Hyannis responded

Sawyer, we're delighted to hear that Cole has consistently provided you with excellent service at Copeland Subaru Hyannis. Thank you for sharing your feedback and trusting us with your vehicle needs! Best, Bryan Scarpellini Managing Partner

May 12, 2025

Copelnd puts the customer first. .. and will work with Subaru on your behalf when there is an issue that involves the warranty! More

by tj33furey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Report | Print
May 14, 2025 -

Copeland Subaru Hyannis responded

Thank you for highlighting our commitment to customer service at Copeland Subaru Hyannis! We're always here to assist and ensure your experience with us is top-notch. Take care and we'll see you next time! Best, Bryan Scarpellini Managing Partner

May 12, 2025

Service effective and reliable, done in a timely manner, with visit handled by efficient and friendly staff. More

by Yankee1!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
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May 13, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that our team at Copeland Subaru Hyannis provided you with effective and reliable service. Thank you for highlighting the efficiency and friendliness of our staff! Best, Bryan Scarpellini Managing Partner

May 02, 2025

Professional, on-time, friendly, reliable and trust worthy. They always come through and can be counted on every time! More

by Lynn B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
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May 04, 2025 -

Copeland Subaru Hyannis responded

Lynn, thank you for the wonderful feedback! We're delighted to hear that our team at Copeland Subaru Hyannis consistently meets your expectations. We look forward to continuing to serve you in the future! Bryan Scarpellini - Managing Partner - (508) 534-2144

April 27, 2025

My experience purchasing my new CrossTrek with Patrick Fortran was as smooth as could be, even though my trade-in had some unexpected title issues. I felt comfortable and he was not pushy, a genuine good More

by Gerald
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin
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Apr 28, 2025 -

Copeland Subaru Hyannis responded

Hi Gerald! We're delighted to hear that Patrick made your Copeland Subaru Hyannis experience smooth and enjoyable despite the title issues. Enjoy every moment with your new 2025 Subaru Crosstrek! Bryan Scarpellini - Managing Partner - (508) 534-2144

April 26, 2025

The dealership was clean and efficient. I had no problem scheduling an appointment. People were pleasant to work with More

by cnskye346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Report | Print
Apr 28, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience with us! We're glad to hear that our team at Copeland Subaru Hyannis provided a pleasant and efficient visit. We appreciate your feedback and look forward to serving you again in the future! Best, Bryan Scarpellini Managing Partner

April 26, 2025

Overall great experience! The staff answered all my questions & was exceptionally nice from beginning to end. More

by Irinalap1976
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam, Lapointe
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Apr 28, 2025 -

Copeland Subaru Hyannis responded

Irina, we're delighted to hear that our team at Copeland Subaru Hyannis provided you with a great experience! Thanks for the kind words and support. Bryan Scarpellini - Managing Partner - (508) 534-2144

April 26, 2025

This is really about the service representatives. Each person was very kind to a grumpy start to the day for me. They are an asset to your dealership. More

by stephanie.york
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Cole Semple
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Apr 28, 2025 -

Copeland Subaru Hyannis responded

Stephanie, we're glad to hear that our service representatives at Copeland Subaru Hyannis could turn your day around! Your kind words mean a lot, and we're proud to have such an amazing team. Thanks for sharing your experience with us! Best, Bryan Scarpellini Managing Partner

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