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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,478 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,478 reviews

September 10, 2024

The service department is responsive, friendly and always tries to accommodate my needs which is usually an update on my electronic system. More

by descoteau.lynn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Essence Mahoney
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Sep 10, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience! We're glad to hear our service department at Copeland Subaru Hyannis has always provided responsive and accommodating service. We appreciate your feedback and look forward to assisting you again in the future! Best, Bryan Scarpellni Managing Partner

September 10, 2024

Excellent customer service! Technical staff is very good. The service staff is very helpful and polite. More

by Gab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
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Sep 10, 2024 -

Copeland Subaru Hyannis responded

Gab, thank you for the kind words! We're glad to hear our team at Copeland Subaru Hyannis provided excellent service. We appreciate your support!

September 09, 2024

Essence at Copeland Subaru is great to work with. She is very clear about the service required. More

by GSAKOLSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Report | Print
Sep 10, 2024 -

Copeland Subaru Hyannis responded

Thank you for the kind review - Essence will be thrilled to hear it! We appreciate your business and look forward to seeing you next time here at Copeland Subaru Hyannis! Best, Bryan Scarpellni Managing Partner

September 05, 2024

Good service. Done on time. Service people very helpful. Would recommend them. Love the car. More

by Jevincent1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn, Tristan Lai-Santos
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Sep 05, 2024 -

Copeland Subaru Hyannis responded

Hi J E Vincent! Thank you for leaving us this five-star review and the kind words about our service team at Copeland Subaru Hyannis! We'll see you next time! Bryan Scarpellni Managing Partner

September 05, 2024

Excellent, professional, and fast service. Will use Copeland Subaru again. Tristan was on the top of things and very friendly. More

by M.Arevuo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Report | Print
Sep 06, 2024 -

Copeland Subaru Hyannis responded

Thank you for the kind words! We're glad to hear Tristan and our team at Copeland Subaru Hyannis provided excellent service. Looking forward to serving you again in the future! Best, Bryan Scarpellni Managing Partner

September 04, 2024

incredible experience! Patrick was the best and made sure everything was perfect. No pressure at all. Just wonderful. More

by Gerry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin
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Sep 04, 2024 -

Copeland Subaru Hyannis responded

Gerry, we're delighted to hear that Patrick provided an incredible experience at Copeland Subaru Hyannis. Thanks for sharing your positive feedback! Bryan Scarpellni Managing Partner

September 04, 2024

Everyone that helped me out at Copeland Subaru was very helpful! My service advisor, Essence, was great. More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Report | Print
Sep 04, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that Essence and the team at Copeland Subaru Hyannis provided you with excellent service. Thanks for sharing your positive experience!

September 04, 2024

Tristan in the service department is great. Very professional, friendly and knowledgeable. He stays in touch the entire time while waiting for my car. More

by ACRIEGER81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Tristan Lai-Santos, Essence Mahoney
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Sep 05, 2024 -

Copeland Subaru Hyannis responded

Thanks for highlighting Tristan's excellent service at Copeland Subaru Hyannis! We're glad to hear he kept you informed and provided a great experience. Best, Bryan Scarpellni Managing Partner

September 04, 2024

Very satisfied with customer service tristian and mark ! The auto body shop around the corner world tech auto center was going to charge me over $3000.! Of unnecessary work on my car Subaru’ only charged $6 More

by Avery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark , Tristan Lai-Santos, Essence Mahoney
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Sep 04, 2024 -

Copeland Subaru Hyannis responded

Avery, we're delighted to hear that Tristian and Mark provided you with excellent service at Copeland Subaru Hyannis. Thanks for sharing your experience and please don't hesitate to reach out if we can assist you again in the future! Best, Bryan Scarpellni Managing Partner

September 04, 2024

Great ease in making service appointment, repair was done promptly the same day and we were kept informed on the progress. More

by foxcelady123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney
Report | Print
Sep 04, 2024 -

Copeland Subaru Hyannis responded

Thanks for sharing your experience! We're glad to hear that the service at Copeland Subaru Hyannis was prompt and communication was clear. We appreciate your feedback! Bryan Scarpellni Managing Partner

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