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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,478 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,478 reviews

September 04, 2024

Always very friendly and helpful Tristan and his service manager went above and beyond to see that I got my car inspected. I would definitely recommend this dealership More

by Dunaffhill
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Sep 05, 2024 -

Copeland Subaru Hyannis responded

Thank you for the kind words! We're delighted to hear that Tristan and the team here at Copeland Subaru Hyannis provided exceptional assistance. We appreciate your recommendation and hope we can be of service again in the future! Best, Bryan Scarpellni Managing Partner

September 04, 2024

Very helpful and punctual information was helpful will have to come and visit when service is due ! More

by CAHALABCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
Sep 05, 2024 -

Copeland Subaru Hyannis responded

We're glad to hear it! Thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellni Managing Partner

September 04, 2024

Days before my scheduled service appointment I heard on the radio that there would be “free pizza” for lunch at Copeland Subaru. My appointment was for 11 am and I was there till after noontime, no one off More

by Nonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Essence Mahoney
Sep 05, 2024 -

Copeland Subaru Hyannis responded

Nonnie, thank you for the review. We appreciate your feedback and will certainly keep it in mind for future improvements to our facilities & communications. Take care and we'll see you next time here at Copeland Subaru Hyannis! Best, Bryan Scarpellni Managing Partner

September 04, 2024

Cole was very polite and kept me informed of the timing to complete the update on my car. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Cole Semple
Sep 05, 2024 -

Copeland Subaru Hyannis responded

Thank you for the review, Kathy! We're happy to hear Cole provided an excellent experience for you here at Copeland Subaru Hyannis and we hope you won't hesitate to reach out if we can be of service again in the future! Best, Bryan Scarpellni Managing Partner

September 04, 2024

Great dealership Explained well Kept me informed. Were on time as promised. Offered loaner. Didn’t have to ask. More

by jjheretoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Essence Mahoney, Cole Semple
Sep 04, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your positive experience with Copeland Subaru Hyannis! We're glad to hear our team kept you informed and provided timely service. Enjoy the ride! Bryan Scarpellni Managing Partner

August 31, 2024

Unexpectedly, I was in the market for a new car because of an automobile accident. George was there for me. He answered all my questions, especially about the safety of a Subaru. Thank you so much, Geor More

by cbmarkowski2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta
Sep 03, 2024 -

Copeland Subaru Hyannis responded

We're glad George could assist you during such a challenging time. Thanks for choosing Copeland Subaru Hyannis and sharing your experience!

August 31, 2024

Very friendly and attentive service! I appreciated Cole’s hospitality and would recommend this dealership to others. More

by rhkoonce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Sep 03, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear you had a great experience with Cole and our team at Copeland Subaru Hyannis. Thanks for the recommendation!

August 31, 2024

Everyone is pleasant, friendly and efficient . It's Always a good experience and nice waiting area. More

by aburke051101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
Sep 03, 2024 -

Copeland Subaru Hyannis responded

We really appreciate you taking the time to leave Copeland Subaru Hyannis this awesome review, thank you!

August 29, 2024

Curtesy service. Service was conducted in a timely fashion while I waited. Cost was more than expected but under estimate. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Aug 30, 2024 -

Copeland Subaru Hyannis responded

Brian, we're glad to hear that you appreciated the courteous service and timely work at Copeland Subaru Hyannis. Thanks for sharing your experience! Bryan Scarpellni Managing Partner

August 29, 2024

Cole really helped us out in an odd situation, and got us back on the road with minimal interruption to our vacation. More

by germech53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Aug 30, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that Cole was able to assist you during your vacation! Thanks for visiting Copeland Subaru Hyannis. Safe travels ahead! Best, Bryan Scarpellni Managing Partner

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