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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,479 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,479 reviews

August 29, 2024

Cole really helped us out in an odd situation, and got us back on the road with minimal interruption to our vacation. More

by germech53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
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Aug 30, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that Cole was able to assist you during your vacation! Thanks for visiting Copeland Subaru Hyannis. Safe travels ahead! Best, Bryan Scarpellni Managing Partner

August 28, 2024

We loved our salesman Bradley, while the forester is for our son and i haven’t driven it much, it seemed just fine, quite possibly we will get a Subaru when one of my wife or myself needs a new car! More

by miike18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley , Chris DaCosta
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Aug 28, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that Bradley provided a great experience for you at Copeland Subaru Hyannis! We hope your son enjoys his Forester and we look forward to assisting you & your family with any future Subaru needs. Take care in the meantime! Best, Bryan Scarpellni Managing Partner

August 28, 2024

Service was tight on time from start to finish very friendly professional and honest.. it’s a real pleasure dealing with Essence. Thank you for your great care More

by Maltennihan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
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Aug 29, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your positive experience with Essence and the team at Copeland Subaru Hyannis! We're glad to hear everything was timely, friendly, and professional. We appreciate your support! Best, Bryan Scarpellni Managing Partner

August 28, 2024

We felt as though we were treated like family. All of our questions were answered and our concerns addressed. Can’t say enough about how wonderful our car buying experience was thank you George. More

by Rnkathyk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn in finance , George Costa, Bryan Scarpellini
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Aug 29, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that George and the team at Copeland Subaru Hyannis made you feel like family. Thanks for sharing your wonderful car-buying experience with us! We appreciate your support and hope to see you again in the future! Best, Bryan Scarpellni Managing Partner

August 28, 2024

Service rep was friendly and professional. Helped with a loaner so I was not stuck in the dealership waiting the entire time. Service completed as described and on Time. More

by 908sr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
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Aug 29, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience! We're glad to hear our team at Copeland Subaru Hyannis provided friendly and professional service, along with a convenient loaner. We appreciate your feedback and look forward to serving you again! Best, Bryan Scarpellni Managing Partner

August 28, 2024

Service was courteous and professional. Waiting area clean and pleasant. Service was completed quick and efficiently. More

by Annegdeleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle, Tristan Lai-Santos
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Aug 29, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear you had a positive experience here at Copeland Subaru Hyannis. Thanks for the great feedback! Best, Bryan Scarpellni Managing Partner

August 27, 2024

Performed assessment of issues on vehicle and alerted me quickly; gave advice on how to address them; found them to be courteous and user friendly. Will continue to use their services More

by musicj48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
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Aug 27, 2024 -

Copeland Subaru Hyannis responded

Thanks for the great feedback! We're glad to hear our team at Copeland Subaru Hyannis provided you with prompt and courteous service. We look forward to assisting you again in the future! Bryan Scarpellni Managing Partner

August 27, 2024

Service was efficient and friendly. While I was in the waiting room I saw the new 2005 Forester!!! And I bought one !!! More

by GoGo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Martin Simmons!!!!! great, Chris DaCosta, Bryan Scarpellini, Michelle Martin, Cole Semple
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Aug 27, 2024 -

Copeland Subaru Hyannis responded

Thank you for the review! We appreciate you trusting the Copeland Subaru Hyannis team with your sales & service needs and we hope you enjoy your beautiful new Forester!

August 27, 2024

Cole was so helpful and made my experience a joy! I have always had a positive experience with every purchase & with the service department. More

by bcb57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Report | Print
Aug 27, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that Cole and the team at Copeland Subaru Hyannis made your experience enjoyable! Thanks for sharing your positive feedback about both our sales and service departments. Bryan Scarpellni Managing Partner

August 27, 2024

I'm a relatively new customer with Copeland Subaru but, so far, I'm incredibly impressed. I intend to be a long-time customer! More

by hardwickd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Report | Print
Aug 27, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that you're impressed with the service provided by our team here at Copeland Subaru Hyannis! We look forward to continuing to serve you in the future. Thanks for choosing us!

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