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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,479 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,479 reviews

August 20, 2024

Fast courteous recent length of visit doable informative polite took me in early comfortable waiting room More

by Shhadawar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
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Aug 21, 2024 -

Copeland Subaru Hyannis responded

Thank you for the review! We're glad to hear that your visit at Copeland Subaru Hyannis was efficient and comfortable. We appreciate your feedback and hope to see you again soon! Bryan Scarpellni Managing Partner

August 19, 2024

Staff were polite and helpful. I waited for repairs which were done timely. I will return in the future when necessary. More

by mdamaliturner6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
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Aug 21, 2024 -

Copeland Subaru Hyannis responded

We're glad to hear our team at Copeland Subaru Hyannis provided you with timely and helpful service. We look forward to assisting you again in the future!

August 17, 2024

Cole was pleasant and very attentive. He was able to answer all my questions and concerns More

by Jomama62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
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Aug 19, 2024 -

Copeland Subaru Hyannis responded

We are glad you enjoyed the experience at Copeland Subaru Hyannis! Cole and the team are looking forward to your next visit! Thank you! Bryan Scarpellni Managing Partner

August 17, 2024

I was able to schedule at a convenient time for me. Everyone was very helpful and professional. My service was complete on time and other service that will be needed was offered but I was told it could More

by Kath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Report | Print
Aug 20, 2024 -

Copeland Subaru Hyannis responded

Kath, we're glad to hear our team at Copeland Subaru Hyannis provided you with convenient and professional service. Thanks for sharing your experience! Best, Bryan Scarpellni Managing Partner

August 16, 2024

Excellent prompt service. Very nice people. I always have my car serviced here.. I recommend them. More

by Cfl89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
Report | Print
Aug 19, 2024 -

Copeland Subaru Hyannis responded

Thank you for your continued trust in Copeland Subaru Hyannis! We're delighted to hear that our team consistently provides excellent service. Your recommendation means a lot to us! Best, Bryan Scarpellni Managing Partner

August 16, 2024

Michele was extremely helpful and I would recommend working with her at Copeland Subaru in Hyannis. More

by Lcbma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
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Aug 19, 2024 -

Copeland Subaru Hyannis responded

This review makes our day! Thank you for coming to Copeland Subaru Hyannis! Bryan Scarpellni Managing Partner

August 16, 2024

Tristan was professional and friendly. He even helped me remove and store my kayak during service. More

by Mom4amc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
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Aug 19, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience! We're happy to hear Tristan took such wonderful care of you and we hope you won't hesitate to reach out if our Copeland Subaru Hyannis team can be of service again in the future. Take care! Best, Bryan Scarpellni Managing Partner

August 16, 2024

Visited cape cod from New Jersey, encountered a lift gate problem with our 19” outback. The service department was great, efficient, professional & very well prepared. They fixed our issue with minimal time More

by Forte family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Report | Print
Aug 19, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that our service team at Copeland Subaru Hyannis could assist you efficiently during your visit. Thank you for recommending us, and we hope the rest of your trip was enjoyable! Safe travels back to New Jersey!

August 15, 2024

I very much liked the salesman Max. He was helpful and I felt no pressure from him. More

by charles77d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Martin-Simmons
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Aug 16, 2024 -

Copeland Subaru Hyannis responded

Thank you for the fantastic review, Charles! We're happy to hear Max provided you with excellent service and we hope you won't hesitate to reach out if our Copeland Subaru Hyannis team can assist you again in the future. Take care! Best, Bryan Scarpellni Managing Partner

August 12, 2024

My appointment was made with ease for my maintenance visit plus some additional problems I was having with my car. The service went very well. More

by Outback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Report | Print
Aug 13, 2024 -

Copeland Subaru Hyannis responded

We're glad to hear your visit went smoothly at Copeland Subaru Hyannis. Thanks for trusting us with your Outback's service needs!

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