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Copeland Subaru Hyannis
Hyannis, MA
1,479 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,479 reviews
August 09, 2024
Cole was very helpful when I brought my Subaru in for an oil change. He let me know my vehicle was at the mileage for the tires to be rotated. He fit it in with the scheduled oil change appt. oil change. He let me know my vehicle was at the mileage for the tires to be rotated. He fit it in with the scheduled oil change appt. More
by Pattychadwick
Employees Worked With
Cole Semple
August 08, 2024
I experienced friendly staff and prompt service, with knowledgeable technicians willing to share their considerable expertise. knowledgeable technicians willing to share their considerable expertise. More
by Lesliewilcox
Employees Worked With
Norm, Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
August 07, 2024
My wife and I both have Outbacks. Hers is a 2020 and was purchased from Copeland. Mine is a 2019 and was purchased from a friend. We have been very pleased with both her 2020 purchase Hers is a 2020 and was purchased from Copeland. Mine is a 2019 and was purchased from a friend. We have been very pleased with both her 2020 purchase experience and the subsequent service on both cars provided by Copeland’s Service Department. The Service staff have been invariably polite, efficient, and helpful in working with us. Tristan was especially so on my latest service visit. More
by HFW
Employees Worked With
Tristan Lai-Santos
August 07, 2024
Max is a very kind and helpful salesman! Very consistent with communication and information he provided about the car. Wasn’t pushy and pleasure to talk to! We were a little disappointed Very consistent with communication and information he provided about the car. Wasn’t pushy and pleasure to talk to! We were a little disappointed with the manager who tried selling us a warranty and when we chose not to he didn’t even look at us to shake hands for good bye or anything. I suggest maybe be more welcoming to customers even if they don’t buy all the stuff you suggested them. But overall we are very thankful for our salesman and for the wonderful car! Thank you! We will be back! More
by mirena
Employees Worked With
Max Martin-Simmons
August 07, 2024
Very friendly and professional even though they were obviously busy. Excellent communication and fair honest pricing. They knew we were taking our car on a long road trip and made sure we’d be safe. obviously busy. Excellent communication and fair honest pricing. They knew we were taking our car on a long road trip and made sure we’d be safe. More
by Amy
Employees Worked With
Bryan Scarpellini, Tristan Lai-Santos
August 07, 2024
Excellent, professional dealership that is well-staffed and all employees are friendly and helpful. They are easy to work with and not aggressive, by any means. I would recommend going here to all. and all employees are friendly and helpful. They are easy to work with and not aggressive, by any means. I would recommend going here to all. More
by Tugcap94
Employees Worked With
Chris DaCosta, Robert Wayburn, Bryan Scarpellini, Justin Phillips, Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
