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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,479 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,479 reviews

August 04, 2024

I’ve been here twice for service and I couldn’t be happier. They’re professional, courteous and friendly. More

by tomgately23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
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Aug 05, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your positive experience! We're delighted to hear that our team at Copeland Subaru Hyannis has consistently provided professional and friendly service. We look forward to serving you again in the future! Bryan Scarpellni Managing Partner

August 04, 2024

Courteous and very cooperative and making an appointment for car repair. I wouldn’t think I was going anywhere else! More

by dvfernald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Cole Semple
Report | Print
Aug 04, 2024 -

Copeland Subaru Hyannis responded

Hi Fernald, we're delighted to hear you had a great experience with our team at Copeland Subaru Hyannis. We look forward to serving you again! Safe travels! Bryan Scarpellni - Managing Partner - (508) 534-2144

August 03, 2024

Excellent and professional service, with a generous senior discount—so glad to have discovered this dealership; especially impressed with Essence! More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
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Aug 03, 2024 -

Copeland Subaru Hyannis responded

Hi John, we're delighted to hear you had a great experience with Essence and our team at Copeland Subaru Hyannis. We look forward to serving you again! Have a great ride! Bryan Scarpellni - Managing Partner - (508) 534-2144

August 01, 2024

I was Greeted with much cheerfulness. Felt all would be as expected, great service and done earlier than first notified. Thanx More

by jkpuleo99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
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Aug 02, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that you had a cheerful and efficient experience at Copeland Subaru Hyannis. Thanks for the positive feedback! Bryan Scarpellni Managing Partner

August 01, 2024

Nothing but perfect service from Subaru. I will now get my car serviced from here for as long as I own it. Excellent!!! More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
Report | Print
Aug 02, 2024 -

Copeland Subaru Hyannis responded

Brad, we're delighted to hear you received a perfect service experience with us at Copeland Subaru Hyannis! Thanks for choosing us for your car's needs! We'll see you next time. Safe travels! Bryan Scarpellni - Managing Partner - (508) 534-2144

August 01, 2024

The service reps have been great. They put in the effort to fix it right the 1st time. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Essence Mahoney
Report | Print
Aug 02, 2024 -

Copeland Subaru Hyannis responded

We're so glad you found our team to be helpful, Chris! Thank you for trusting Copeland Subaru Hyannis with your vehicle! Bryan Scarpellni Managing Partner

August 01, 2024

First rate staff. Michelle met me as I drove in, knew what I was there for , gave me approximate cost . Quickly arranged for driver to take me to my local location ( h More

by bob.batterman1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Report | Print
Aug 01, 2024 -

Copeland Subaru Hyannis responded

Hi Bob, thank you for sharing your review. We're happy that Michelle provided you with a seamless appointment! We look forward to seeing you next time at Copeland Subaru Hyannis!

August 01, 2024

Professional, punctual service. Informative, patient customer service from Tristan. He saved me money when he noticed that I had been overcharged for my new windshield wipers More

by LizzyTea22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Report | Print
Aug 02, 2024 -

Copeland Subaru Hyannis responded

Hi Lizzy! Thank you for sharing your experience! We're glad to hear Tristan provided excellent service and helped save you money at Copeland Subaru Hyannis. We appreciate your feedback! Bryan Scarpellni Managing Partner

August 01, 2024

Needed service for valve problem on 2011 Outback with 95 k miles.Problem was addressed promptly and I was advisedat each step in the process. More

by David.Forrest.Gates
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Essence Mahoney
Report | Print
Aug 02, 2024 -

Copeland Subaru Hyannis responded

David, we're glad to hear that our team at Copeland Subaru Hyannis could promptly address the valve issue on your 2011 Subaru Outback. Thanks for sharing your experience! We'll see you next time. Safe travels! Bryan Scarpellni - Managing Partner - (508) 534-2144

July 27, 2024

Always helpful, couteous, and efficient service. They do what needs to be done and communicate through the process. More

by comlawjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Cole Semple
Report | Print
Jul 29, 2024 -

Copeland Subaru Hyannis responded

Thank you for the great feedback! We're glad to hear that our team at Copeland Subaru Hyannis provided helpful, courteous, and efficient service. We appreciate your support!

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