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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,476 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,476 reviews

June 18, 2024

Fairly quick and reliable service and Tristan kept me informed if progress and was pleasant. More

by Bgboke9394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
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Jun 18, 2024 -

Copeland Subaru Hyannis responded

We're glad to know Tristan & the team provided you with a pleasant experience here at Copeland Subaru Hyannis! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future! Best, Bryan Scarpellni Managing Partner

June 18, 2024

Courteous and informative. Service went quickly and smoothly. Concierge was efficient and kept me informed More

by Mortzisz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Tristan Lai-Santos
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Jun 18, 2024 -

Copeland Subaru Hyannis responded

Thank you for the positive feedback! We're glad to hear that our team at Copeland Subaru Hyannis provided courteous and efficient service. We appreciate your support! Best, Bryan Scarpellni Managing Partner

June 18, 2024

Friendly staff, good communication, clean environment, comfortable waiting area. Would return to this service provider. More

by Nicole Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
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Jun 19, 2024 -

Copeland Subaru Hyannis responded

Nicole, we're delighted to hear you had a positive experience with our team at Copeland Subaru Hyannis. Thanks for the kind words and we look forward to your next visit! Best, Bryan Scarpellni Managing Partner

June 16, 2024

Customer oriented. Job completed to plan. Satisfactory communication. I will be back again. Scheduling appointment was smooth. Knowledgeable scheduler. More

by pavicks
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
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Jun 17, 2024 -

Copeland Subaru Hyannis responded

Thanks for the feedback! We're glad to hear that our team at Copeland Subaru Hyannis provided a smooth and satisfactory experience. Looking forward to your next visit!

June 15, 2024

The people are very nice, the waiting area is comfortable, and the restrooms are clean More

by barbwingardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
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Jun 17, 2024 -

Copeland Subaru Hyannis responded

Thank you for the positive feedback! Our Copeland Subaru Hyannis team appreciates your support and looks forward to your next visit! Best, Bryan Scarpellni Managing Partner

June 13, 2024

The entire buying process was very easy and didn’t feel pressured. The trade in process was easy using Instant Cash Offer and the trade in value was very fair and was honored by the dealership. A great buy More

by jailerross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin, Chris DaCosta, Justin Phillips
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Jun 14, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that the buying and trade-in process was smooth for you at Copeland Subaru Hyannis. Thanks for sharing your positive experience! Enjoy your new vehicle! Bryan Scarpellni Managing Partner

June 13, 2024

Always a great experience with the staff and the service. Convenient new location right in Hyannis. More

by Sophie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
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Jun 14, 2024 -

Copeland Subaru Hyannis responded

We're happy to hear you enjoy visiting us, Sophie! Thank you for being our loyal customer! - Copeland Subaru Hyannis

June 12, 2024

Salesman Patrick Fortin tried every way to give me a deal I was happy with. More

by Bob
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin
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Jun 12, 2024 -

Copeland Subaru Hyannis responded

Thank you for the great review, Bob! We're happy to hear Patrick worked hard to make sure you were satisfied and we hope you won't hesitate to reach out if our Copeland Subaru Hyannis team can be of service again in the future. Enjoy your new vehicle! Best, Bryan Scarpellni Managing Partner

June 12, 2024

My expiration with Patrick at Copeland was positive. He was attentive and helpful throughout the process. I am slowly getting used to my new Subaru. More

by Moe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin
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Jun 12, 2024 -

Copeland Subaru Hyannis responded

Moe, we're glad to hear Patrick provided attentive and helpful service at Copeland Subaru Hyannis. Enjoy getting acquainted with your new Subaru! Bryan Scarpellni - Managing Partner - (508) 534-2144

June 12, 2024

Copeland Subaru has a very nice new facility. They have a knowledgeable and friendly staff. More

by CapeSue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin
Report | Print
Jun 12, 2024 -

Copeland Subaru Hyannis responded

Thank you for the awesome feedback! We appreciate your support and look forward to your next visit with us here at Copeland Subaru Hyannis!

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