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Copeland Subaru Hyannis
Hyannis, MA
1,474 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,474 reviews
April 25, 2025
Excellent customer service and technicians who service my Outback. I've had my cars serviced at Copeland for many years. It's always been a good experience Outback. I've had my cars serviced at Copeland for many years. It's always been a good experience More
by ACRIEGER81
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
April 22, 2025
Robert and Patrick were great. Was a little disappointed because I thought I would pick up the car on Tuesday and was not called. When I called Wednesday was told there was a misco Was a little disappointed because I thought I would pick up the car on Tuesday and was not called. When I called Wednesday was told there was a miscommunication problem. Also somewhat disappointed that I had to get my own sticker. I plan on reaching out to Subaru to express my concern regarding the rust damage to my 2014 Impreza. I brought that car in for service and inspection every year so don’t understand how the damage could have happened in a year. I still have faith in Subaru. More
by breakeya
Employees Worked With
Robert Wayburn, Patrick Fortin
April 22, 2025
Cole was the front man. He handled my visit professionally, and quickly. Very knowledgeable person. A very good example of representing your company. He handled my visit professionally, and quickly. Very knowledgeable person. A very good example of representing your company. More
by secretolife
Employees Worked With
Cole Semple
April 18, 2025
Cole was amazing to work with related to our service! Excellent communication and provided us an alternate vehicle while our car was being fixed. Cole kept us updated and was very helpful. Excellent communication and provided us an alternate vehicle while our car was being fixed. Cole kept us updated and was very helpful. More
by K & K
Employees Worked With
Cole Semple
April 18, 2025
I was a little confused with the info shared with myself when it was determined that that hinges to the door could have been caused by tampering with the door and Norm clarified with me it might have occurr when it was determined that that hinges to the door could have been caused by tampering with the door and Norm clarified with me it might have occurred when AAA had to pen the passenger door with their balloon and sure enough last fall I left my keys inside the locked car. Christian was wonderful at keeping me updated with the information. Very professional More
by kdowning1954
Employees Worked With
christian
