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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,473 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,473 reviews

April 22, 2025

Robert and Patrick were great. Was a little disappointed because I thought I would pick up the car on Tuesday and was not called. When I called Wednesday was told there was a misco More

by breakeya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn, Patrick Fortin
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Apr 23, 2025 -

Copeland Subaru Hyannis responded

Breakeya, thank you for sharing your feedback with us. We're glad to hear Robert and Patrick provided great service at Copeland Subaru Hyannis, but we're sorry about the miscommunication and inconvenience regarding the sticker. We appreciate your continued trust in Subaru and encourage you to reach out if there's anything else we can assist with! Bryan Scarpellini Managing Partner

April 22, 2025

Cole was the front man. He handled my visit professionally, and quickly. Very knowledgeable person. A very good example of representing your company. More

by secretolife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
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Apr 22, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that Cole provided you with a professional and efficient experience at Copeland Subaru Hyannis. Thank you for recognizing his efforts, and we appreciate your kind words! Best, Bryan Scarpellini Managing Partner

April 20, 2025

Great service! Plus they have a nice waiting area that made the experience even better. More

by Cris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
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Apr 21, 2025 -

Copeland Subaru Hyannis responded

Hi Cris, we're glad you enjoyed the service and the waiting area at Copeland Subaru Hyannis. We look forward to serving you again! Safe travels! Bryan Scarpellini - Managing Partner - (508) 534-2144

April 19, 2025

No pressure sales Knowledgeable Courteous Efficient Seamless Best deal on the market ! Love my new car More

by Suzanne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta, Patrick Fortin
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Apr 21, 2025 -

Copeland Subaru Hyannis responded

Suzanne, we're delighted to hear you had such a positive experience at Copeland Subaru Hyannis! Enjoy your new car and thank you for choosing us! Best, Bryan Scarpellini Managing Partner

April 18, 2025

Cole was amazing to work with related to our service! Excellent communication and provided us an alternate vehicle while our car was being fixed. Cole kept us updated and was very helpful. More

by K & K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Report | Print
Apr 18, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that Cole provided excellent service and communication during your visit at Copeland Subaru Hyannis. It's great to know you were well taken care of with an alternate vehicle while yours was being fixed. Thank you for sharing this positive experience! Bryan Scarpellini Managing Partner

April 18, 2025

I was a little confused with the info shared with myself when it was determined that that hinges to the door could have been caused by tampering with the door and Norm clarified with me it might have occurr More

by kdowning1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
christian
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Apr 18, 2025 -

Copeland Subaru Hyannis responded

We're glad to hear that Norm and Christian were able to clarify the situation for you at Copeland Subaru Hyannis. It's great knowing our team kept you informed and provided professional service throughout your visit. Thank you for sharing your experience! Best, Bryan Scarpellini Managing Partner

April 18, 2025

Cole did a great job. Excellent communicator and the work was done in a timeky way. No surprises! More

by john.bucuvalas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
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Apr 21, 2025 -

Copeland Subaru Hyannis responded

John, we appreciate your business and shoutout to Cole at Copeland Subaru Hyannis. Safe travels! Bryan Scarpellini Managing Partner

April 18, 2025

I find my dealership is very good about getting you in on time and generally out in a reasonable amount of time. More

by Boujoukosk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Report | Print
Apr 21, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience with Copeland Subaru Hyannis! We appreciate the feedback and look forward to serving you again in the future! Bryan Scarpellini Managing Partner

April 13, 2025

In and out quickly, great communication regarding what needed to be done, and upfront about the cost. More

by sunbeam.jinn2t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Apr 14, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that your visit was efficient and transparent at Copeland Subaru Hyannis! Our team always aims for clear communication and a smooth experience. Thanks for the feedback! Best, Bryan Scarpellini Managing Partner

April 13, 2025

Very pleasant experience at Copeland Subaru, kept us informed of work in progress and excellent customer service waiting area More

by mark.herman.sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Report | Print
Apr 14, 2025 -

Copeland Subaru Hyannis responded

Mark, we're delighted to hear you had a pleasant experience at Copeland Subaru Hyannis! Keeping our customers informed and comfortable is important to us. Thank you for the kind words, and we look forward to serving you again in the future! Best, Bryan Scarpellini Managing Partner

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