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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,475 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,475 reviews

September 22, 2023

I desperately needed a car and George helped me purchase and register the car in record time More

by ianbreib
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Costa
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Sep 24, 2023 -

Copeland Subaru Hyannis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

September 21, 2023

Great service, wonderful finance and sales staff ! Highly recommend!! I love my new car ! Yahoo !! More

by MACKAT320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Phillips, Patrick Fortin
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Sep 24, 2023 -

Copeland Subaru Hyannis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

September 17, 2023

Friendly, accommodating, fair. They approach their customer with care and respect .They communicate with openness and fairness. More

by maryloulockwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa
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Sep 18, 2023 -

Copeland Subaru Hyannis responded

Thank you, Marylou! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

September 16, 2023

Fantastic experience buying our family's first suburu at Copeland I. Hyannis. Strongly recommend them More

by gbates98
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Costa
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Sep 18, 2023 -

Copeland Subaru Hyannis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

September 08, 2023

Robert was very thorough and professional. He gave a complete description of the car and never pushed too hard. I would recommend him highly More

by brvandyk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn
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Sep 10, 2023 -

Copeland Subaru Hyannis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Robert here at Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

September 07, 2023

BEWARE… this is a dealership that has no integrity. They “only want to sell to locals.” (This a quote from a manager at dealership). After finding out i was from out of state and would pay cash, the sa More

by EF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
katlyn
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Sep 09, 2023 -

Copeland Subaru Hyannis responded

Our commitment has always been to our local community and we apologize that as an industry, we continue to find ourselves in this limited inventory situation. We will continue to look for the best way possible to navigate these complex times, juggle the needs of all customers as they search for just the right vehicle, and work with 3rd party platforms sharing our inventory online. Wishing you the best of luck in your search and again, apologize that we were unable to assist you with this transaction. Bryan Scarpellini-Managing Partner bryan@countoncopeland.com

September 07, 2023

I appreciate how well informed Rob was on his inventory and was able to be innovative with rapidly completing the transaction. More

by PASSEDPAST
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn, Thomas McCarthy, Ron Linnell
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Sep 08, 2023 -

Copeland Subaru Hyannis responded

Thanks for sharing your thoughts about your experience with Copeland Subaru Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

August 27, 2023

So far my experience with Copeland Subaru has been great. There seems to be an issue with a tire on a new car I just purchased. They repaired it twice and promised to make sure it is fully taken care of. More

by marydcauley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Bertrand, Chris DaCosta, Patrick Packenham, Max Martin-Simmons
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Aug 28, 2023 -

Copeland Subaru Hyannis responded

Thank you for your kind review, Mary! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. Please don't hesitate to reach out if you need any further assistance with the tire, or with any other vehicle needs! Bryan Scarpellini Managing Partner

August 26, 2023

Low pressure and a friendly staff made this transaction a very smooth deal for my wife and I. More

by PTENNIHAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Usher
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Aug 27, 2023 -

Copeland Subaru Hyannis responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

August 23, 2023

Rob was very helpful. I arrived into the dealership ready and able to purchase a car. I had already put a deposit down and had the numbers for a RAV4 at a different delars More

by Warren Lenoir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn
Report | Print
Aug 24, 2023 -

Copeland Subaru Hyannis responded

Warren, we are very happy to hear that Rob provided you with such a positive experience! Congratulations on your new Crosstrek! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

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