Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Copeland Subaru Hyannis
Hyannis, MA
1,475 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,475 reviews
Verified Customer
August 10, 2023
Extremely friendly staff and probably one of the most enjoyable car buying experiences I’ve had. This is my first Subaru and already enjoy the car & its features. Our salesperson, Max, was very helpful enjoyable car buying experiences I’ve had. This is my first Subaru and already enjoy the car & its features. Our salesperson, Max, was very helpful. More
by rchollenbach
Employees Worked With
Keith Bertrand, Max Martin-Simmons
August 08, 2023
Robert was very professional and helpful. Not so Sean the Business Manager. He was rude and tried to rush me through paperwork I was signing. I heard the couple after me telling him multip Not so Sean the Business Manager. He was rude and tried to rush me through paperwork I was signing. I heard the couple after me telling him multiple times to slow down this was all new to them and really important to read what they were signing. He's not a people person. More
by sucliffy
Employees Worked With
Sean Bus. Mgr>, Keith Bertrand, Robert Wayburn
August 04, 2023
Easy to work with, friendly and helpful with explaining things about the vehicles, financing, insurance and registration swap. things about the vehicles, financing, insurance and registration swap. More
by ATABER89
Employees Worked With
Sean the manager and Ron in service, Max Martin-Simmons
August 01, 2023
What a pleasure to work with Copeland Subaru. George (our salesperson) was outstanding. He took the time to let me drive every model so that I could see which Subaru I really wanted. He was so George (our salesperson) was outstanding. He took the time to let me drive every model so that I could see which Subaru I really wanted. He was so knowledgeable and pleasant. I would highly recommend him. Everyone at Copeland Subaru was extremely easy to work with. They weren't salesly or high pressure like that other Subaru dealership on the Cape. I'm very impressed with the owner Bryan Scarpellini and his sales manager Justin. What a great place to buy a car. My husband bought a car at their Chevy dealership and that was a great experience, too! Thank you Copeland Subaru! More
by judy25
Employees Worked With
George Costa, Bryan Scarpellini, Justin Phillips, Patrick Packenham
July 30, 2023
George was helpful, informative, professional and appears to be a straight shooter. Shawn (sp?) was direct, knowledgeable and not pushy. It was a very positive experience and I’m excited about my new car. to be a straight shooter. Shawn (sp?) was direct, knowledgeable and not pushy. It was a very positive experience and I’m excited about my new car. More
by Melmarchand74
Employees Worked With
Shawn (warranty options), George Costa
