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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,478 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,478 reviews

May 23, 2023

George was so helpful . He really went out of the way to help me . I had experience with other dealers . Now I will never go to another dealer. The service department w More

by LAUREL.Galvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Bertrand, George Costa, Bryan Scarpellini, Patrick Packenham, Brittany Calle
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May 24, 2023 -

Copeland Subaru Hyannis responded

Laurel, It's great to hear that George was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

May 20, 2023

They went out of their way to save me money and not waste my time. More

by KRAMOGNATS
Recommend Dealer
Yes
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May 22, 2023 -

Copeland Subaru Hyannis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

May 18, 2023

Punctuality excellent. Great communication. They had the loaner ready on arrival and took the car immediately and kept me well informed throughout the process. More

by METAFT1973
Recommend Dealer
Yes
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May 19, 2023 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

May 17, 2023

Prompt, efficient, pleasant person checking us in. Nice waiting area. Quick service. Price was fair. More

by twerp53
Recommend Dealer
Yes
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May 18, 2023 -

Copeland Subaru Hyannis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Copeland Subaru Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

May 16, 2023

I keep returning to the dealership because l really like all the staff l have dealt with especially my salesman and the lease financial man. They take the time and explain everything to me. Phone calls are More

by maryannalmeida1
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta
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May 17, 2023 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

May 13, 2023

Excellent Ron took great care in ensuring all work needed was brought to my attention..service was friendly and fast More

by JPORTILLO33
Recommend Dealer
Yes
Employees Worked With
Ron
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May 15, 2023 -

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis. Your feedback and rating mean a lot to us. We're glad Ron was able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

May 11, 2023

Ron was attentive to my issues , he kept informed as to the status of my repairs and was a pleasure to work with More

by johnflah
Recommend Dealer
Yes
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May 12, 2023 -

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis. Your feedback and rating mean a lot to us. We're glad Ron was able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

May 09, 2023

There was no nonsense, we were treated respectfully, pricing was transparent. It was a pleasure working with David Usher. More

by acpiel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Usher
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May 10, 2023 -

Copeland Subaru Hyannis responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Bryan Scarpellini Managing Partner

May 08, 2023

Friendly, helpful, great customer service with all of our interactions. No hard sell. Which was great. More

by NDERUVO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wonderful man who delivered our car. , George Costa, Chris DaCosta
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May 08, 2023 -

Copeland Subaru Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

May 07, 2023

Very fair treatment. I did not need all the maintenance I thought, so Norm advised only what was needed now. Work was completed in good time. More

by STEVEN.L.ROBERTS
Recommend Dealer
Yes
Employees Worked With
Normand
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May 09, 2023 -

Copeland Subaru Hyannis responded

Thank you, Steven! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

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