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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,478 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,478 reviews

May 07, 2023

Max was excellent. He helped me find the car I was looking for. He was patient, kind and responsive. He worked around what I wanted. Justin was awesome and kind. Chris More

by hjfig11
Recommend Dealer
Yes
Employees Worked With
Max
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May 09, 2023 -

Copeland Subaru Hyannis responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

May 07, 2023

Had a great experience. Very laid back vibe. Staff very friendly and above board. The process of buying the car took 5 hours but it was pleasant and I came away very satisfi More

by ST36819
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin, Patrick Fortin
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May 09, 2023 -

Copeland Subaru Hyannis responded

Thanks for sharing your thoughts about your experience with Copeland Subaru Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

May 06, 2023

Easy and thorough My experience was a good one. Abigail was very thorough and kind More

by Cynthia
Recommend Dealer
Yes
Employees Worked With
Abigail
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May 08, 2023 -

Copeland Subaru Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Cynthia, and we're happy to hear that Abigail met your expectations. Thank you for choosing Copeland Subaru Hyannis, we look forward to having you as a valued customer for many years to come! Bryan Scarpellini Managing Partner

May 03, 2023

Easily one of the best car buying experiences I’ve ever had. From the minute I walked in the front door at Copeland, I felt welcomed and was treated fairly and honestly. Kudos to Max, Justin & Brittany! More

by VinB
Recommend Dealer
Yes
Employees Worked With
Max, Justin & Brittany
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May 03, 2023 -

Copeland Subaru Hyannis responded

Thank you so much for choosing Copeland Subaru Hyannis! Congrats on your new purchase, and let us know if we can be of any more assistance! Bryan Scarpellini Managing Partner

May 02, 2023

Easy, Dave was great he knew exactly what I wanted. Everyone from Justin to Kim made the experience excellent. More

by AnthonyAlbanese328@gmail.com
Recommend Dealer
Yes
Employees Worked With
Dave Usher
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May 02, 2023 -

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

April 30, 2023

Very helpful - loved having a loaner - wonderful communication Emails letting me know status of car were helpful More

by SNWHITCOMB@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Tom
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Apr 30, 2023 -

Copeland Subaru Hyannis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Copeland Subaru Hyannis to be a positive one. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

April 29, 2023

Courteous, friendly, prompt, thorough. Good location, honored coupons, clean facility, no dissatisfaction at all. Listened to one of my concerns More

by PDSTRINGERS@AOL.COM
Recommend Dealer
Yes
Employees Worked With
2 men, mostly Norman
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Apr 30, 2023 -

Copeland Subaru Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

April 28, 2023

Did not get service I payed for Fluid levels not checked Do not believe pcv valve was replaced More

by dvdmcdwll13@gmail.com
Recommend Dealer
No
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April 28, 2023

We don’t like buying cars. I’m sure that’s common but George Costs made this whole thing go well More

by ENYOC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa
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Apr 30, 2023 -

Copeland Subaru Hyannis responded

We are very happy to hear that George provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

April 26, 2023

Phillips and Usher were exemplary employees during the car buying process. I hated how handsome they were, but I loved how they epitomized Copeland's core values from start to finish. More

by justin k
Recommend Dealer
Yes
Employees Worked With
Phillips and Usher
Report | Print
Apr 26, 2023 -

Copeland Subaru Hyannis responded

Thanks for your feedback on your recent visit to Copeland Subaru Hyannis, Justin. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Bryan Scarpellini Managing Partner

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