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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,479 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,479 reviews

March 31, 2023

I walked in on a rainy Saturday, close to closing and not really knowing what I wanted. Dave Usher asked questions and worked hard over several days to put me in the right car. I've got a new-to-me Subaru an More

by MDMehl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Phillips, David Usher
Mar 31, 2023 -

Copeland Subaru Hyannis responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with David and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Bryan Scarpellini Managing Partner

March 19, 2023

George greeted me as I was looking at your cars on the lot. No pressure, told me to let him know when I had any questions. He was curtious throughout the entire transaction and I would recommend him to fr More

by williamburnham16
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Costa, Brittany Calle
Mar 20, 2023 -

Copeland Subaru Hyannis responded

William, thank you so much for choosing Copeland Subaru Hyannis! Congrats on your new purchase, and let us know if we can be of any more assistance! Bryan Scarpellini Managing Partner

March 19, 2023

A savvy dealership run by seasoned professionals. Attentive to customer needs and wishes. Service department well coordinated with sales force. It was comfortable doing business with Mr. Wayburn, More

by rosshall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Britney Calle -- great!, Robert Wayburn, Ron Linnell
Mar 20, 2023 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Robert and our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

March 18, 2023

Great people just a bit frustrating with technical issues when signing. I’ll be back again though More

by AZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Max Martin-Simmons
Mar 20, 2023 -

Copeland Subaru Hyannis responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

March 08, 2023

Abigail was very pleasant, helpful, and informative. She is the consummate professional with a friendly and upbeat personality. We dropped our car off on Sunday night using the drop box; Abigail called More

by Mike G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail
Mar 08, 2023 -

Copeland Subaru Hyannis responded

Mike, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Abigail met your expectations. Thank you for choosing Copeland Chevrolet Hyannis, we look forward to having you as a valued customer for many years to come! Bryan Scarpellini Managing Partner

March 07, 2023

New location is great! large choice of new and used cars!george is fantastic and all other personnel encountered More

by marthaptx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Bryan Scarpellini, Brittany Calle
Mar 08, 2023 -

Copeland Subaru Hyannis responded

Here at Copeland Subaru Hyannis, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Bryan Scarpellini Managing Partner

March 02, 2023

The salesperson (Max) was low key, kind, attentive and informative. He listened and was patient with me and my questions. The product he showed me, really meets my needs. The lease we arrived at makes sen More

by marthamulcahy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Max Martin-Simmons, Brittany Calle
Mar 02, 2023 -

Copeland Subaru Hyannis responded

Thank you so much for your excellent review, Martha! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

March 01, 2023

Patrick worked with me, to get me what I wanted and could fit my budget More

by CMCDONALD528
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin, Brittany Calle
Mar 02, 2023 -

Copeland Subaru Hyannis responded

It's great to hear that Patrick was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

February 24, 2023

Everyone was helpful and treated us well the new location is very accessible with plenty of parklng Over all we had a good experience More

by Chisholm139
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keith Bertrand, George Costa
Feb 26, 2023 -

Copeland Subaru Hyannis responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Copeland Subaru Hyannis are glad to have you as a customer. Bryan Scarpellini Managing Partner

February 21, 2023

Max and Brittany were AWESOME! !! They got me back into my cross track which I have missed so much. I was so excited I cried. Thank you so much for the awesome help and work you did More

by Debbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Martin-Simmons, Brittany Calle
Feb 22, 2023 -

Copeland Subaru Hyannis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Debbie, for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

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