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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,479 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,479 reviews

November 22, 2022

Great experience. My salesman, Dave Usher was very helpful and knowledgeable. Dave worked with me and I have exactly the Subaru that I wanted. More

by PHILIPCLYNCH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Calle, David Usher
Nov 23, 2022 -

Copeland Subaru Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

November 14, 2022

Max was excellent and found the car we were looking for…he followed up and communicated updates… we had a great experience More

by bonds7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Max Martin-Simmons
Nov 15, 2022 -

Copeland Subaru Hyannis responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Copeland Subaru Hyannis are glad to have you as a customer. Bryan Scarpellini Managing Partner

November 11, 2022

This is the 2nd car I've leased with George through Copeland and it has been fantastic! More

by anniemequincy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Brittany Calle
Nov 13, 2022 -

Copeland Subaru Hyannis responded

It's great to hear that George was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

November 09, 2022

I received a warm welcome when I got out of my car and the process of the sale of the car continued that way. George had a fun, light personality and made the process easy and without any intimidation. More

by Terry Burns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa
Nov 09, 2022 -

Copeland Subaru Hyannis responded

Thanks for sharing about your experience with George here at Copeland Subaru Hyannis. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

October 28, 2022

Excellent service from sales, service and sales management right into finance. They made the new car purchase process as smooth as possible! More

by SKIP8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Bertrand, George Costa, Brittany Calle
Oct 31, 2022 -

Copeland Subaru Hyannis responded

Here at Copeland Subaru Hyannis, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Bryan Scarpellini Managing Partner

October 24, 2022

Clean & orderly. Everyone was Friendly. Robert introduced us to the Service dept managers, and this have never happen to us before! Robert was very informative about More

by dlandscape48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Bertrand, Robert Wayburn, Brittany Calle
Oct 25, 2022 -

Copeland Subaru Hyannis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robert and our team met your expectations. Thank you again for choosing Copeland Subaru Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

October 21, 2022

Well I have purchased many vehicles over the years of driving, and will share my latest experience. Rob has sold me three Subarus over the last four years. He is knowledgeable, professional, sensitive to More

by BARBARA.F.STACK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lucas and Essence in the Service Dept. , Keith Bertrand, Robert Wayburn, Patrick Fortin, Brittany Calle, Ron Linnell
Oct 23, 2022 -

Copeland Subaru Hyannis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

Apr 16, 2023 -

BARBARA.F.STACK responded

You are so welcome Brian. Good team at the dealership. From Keith, Rob, Brittany, Ron, Lucas & Essence - all attentive & consumer focused. Thank you

Apr 16, 2023 -

BARBARA.F.STACK responded

Another A one experience with this service center. Overheard Tristan helping another customer, and he was so professional, kind, clear, concise, and thorough. The same i have experienced every time i utilize the service center. This is a good team that represents the dealership. I have yet to encounter someone not deserving of high praise here.

October 19, 2022

I had made an appointment to see a used Honda and was met by a pleasant young man, shown to the car and set up immediately for a solo test drive. Dave was straight forward and I felt no pressure to buy. Wh More

by sylmcm
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave…..?, Brittany Calle
Oct 19, 2022 -

Copeland Subaru Hyannis responded

It's fantastic to hear that Dave provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

October 16, 2022

Great communication with the entire staff. Very helpful and patient. Would recommend George and organization to anyone 👌 More

by jtd60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa, Brittany Calle
Oct 17, 2022 -

Copeland Subaru Hyannis responded

Thanks for sharing about your experience with George and our team here at Copeland Subaru Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

October 16, 2022

Patrick made a suggestion that turned out to be the perfect car for me. Thanks Patrick! More

by priskarmat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin, Brittany Calle
Oct 17, 2022 -

Copeland Subaru Hyannis responded

It's great to hear that Patrick delivered such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

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