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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,479 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,479 reviews

October 12, 2022

Everyone was friendly and knowledgeable. No pressure on making decisions. Great experience and will be recommending them. More

by Ellen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Martin-Simmons, Brittany Calle
Oct 13, 2022 -

Copeland Subaru Hyannis responded

Ellen, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

October 04, 2022

Whirlwind! Bought a 2023 Crosstrek sight unseen. The shopping experience was surreal! George was charming and made the whole deal comfortable, When I did pick More

by monmcatdillon
Recommend Dealer
Yes
Employees Worked With
Brittany, business manager., Keith Bertrand, George Costa
Oct 05, 2022 -

Copeland Subaru Hyannis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

October 01, 2022

Employees were very attentive to us and wanted us to be happy they knew we are loyal Subaru family. More

by Kimberlygrooms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Bertrand, Max Martin-Simmons, Brittany Calle
Oct 03, 2022 -

Copeland Subaru Hyannis responded

Thank you for your business and this review, Kimberly. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

October 01, 2022

Patrick was a great sales person. I went in not knowing what I wanted to get and his knowledge of Subaru really showed. I walked out very happy in a brand new Crosstrek. I would recom More

by nickgr7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Bertrand, Justin Phillips, Patrick Fortin
Oct 03, 2022 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Patrick delivered such a great experience! Bryan Scarpellini Managing Partner

September 26, 2022

Would definitely come back to this dealership for a new car. Patrick was awesome and very easy to get in touch with to answer questions. More

by Subaru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin, Brittany Calle
Sep 27, 2022 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Patrick, and we look forward to working with you again. Bryan Scarpellini Managing Partner

September 24, 2022

Excellent experience purchasing my new Outback at Copeland Subaru with George Costa. I would highly recommend the dealership in general and George in particular. More

by wgiffinward
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa, Patrick Fortin, Brittany Calle
Sep 25, 2022 -

Copeland Subaru Hyannis responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Outback! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Bryan Scarpellini Managing Partner

September 23, 2022

Everyone was super nice and helpful in helping me select test drive and purchase a used Car for my Daughter. I know she us super excited to now own her very first car in Bay State. More

by Michaelpry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa, Brittany Calle
Sep 25, 2022 -

Copeland Subaru Hyannis responded

Michael, We are very happy to hear George and Brittany provided you and your daughter with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

September 14, 2022

Having mystery car problems is never a fun thing to deal with but Abigail in the service department made it all as easy as possible. She stayed in contact letting us know exactly what was going on and recom More

by kaijuking
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Abigail
Sep 15, 2022 -

Copeland Subaru Hyannis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

September 12, 2022

We had a very good experience that's Copeland. Got just the car we wanted. Rob couldn't have been more helpful. More

by rminor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn, Brittany Calle
Sep 13, 2022 -

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis, your feedback and rating mean a lot to us. We're glad Rob was able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

September 12, 2022

We ordered our new Forester in June hoping to get it by our lease expiration date in August. That did not happen due to the new car shortages in the country. Patrick worked very hard in our interest to More

by JBMORISSETTE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin
Sep 13, 2022 -

Copeland Subaru Hyannis responded

It's fantastic to hear that Patrick provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

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