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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,479 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,479 reviews

September 11, 2022

Everything about this process, with George as my salesman, went smoothly and helped me feel confident about my choice More

by sarafleet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa
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Sep 12, 2022 -

Copeland Subaru Hyannis responded

Congratulations on your new vehicle, Sara! We are so glad that we had the opportunity to work with you, and that George and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Bryan Scarpellini Managing Partner

September 10, 2022

Excellent pricing, services and salesmanship. Very happy with the purchase. I will recommend this place to anyone who wants to find a car. More

by Daniele_anderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn
Report | Print
Sep 10, 2022 -

Copeland Subaru Hyannis responded

Daniele, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

September 06, 2022

George was wonderful. Not pushy made me comfortable gave me options. Was very attentive. Would recommend! More

by Glouise4362
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa, Robert Wayburn, Everton Gouveia, Brittany Calle
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Sep 07, 2022 -

Copeland Subaru Hyannis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that George and our team met your expectations. Thank you again for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

September 02, 2022

Professional, knowledgeable and friendly. Enjoyed working with Max and happily receiving my ordered car ahead of time! Feel like I got a good deal and was rewarded for my loyalty. More

by mtsciortino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Martin-Simmons
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Sep 05, 2022 -

Copeland Subaru Hyannis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

September 02, 2022

Had a wonderful experience with Max who sold me a car & Brittany who did all the paperwork! More

by dankarwoskijr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Martin-Simmons
Report | Print
Sep 05, 2022 -

Copeland Subaru Hyannis responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Max and Brittany and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Bryan Scarpellini Managing Partner

August 26, 2022

Helpful people, a bit disorganized. Waited over half an hour on two visits while they delt first with walk-ins. Hope next week (3rd trip) to get focused useful information about car I j More

by Old lady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service team who diagnosed the abysmal condition of the Subaru bot here 11 years ago were great! Just wondering why the gave that car "clean bill of health" 6 mos ago?, Robert Wayburn, Brittany Calle
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Aug 29, 2022 -

Copeland Subaru Hyannis responded

Here at Copeland Subaru Hyannis, customer satisfaction is our #1 priority. We are glad to hear our service team could get to the bottom of the issues with your vehicle, and it was a pleasure having you at the dealership. We appreciate your comments and will discuss this with our team. Bryan Scarpellini Managing Partner

July 31, 2022

Easy to work with. Sales process was clean, rep was attentive. Service was a bit spotty, but I eventually got what I needed. More

by Cape man
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa
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Aug 01, 2022 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

July 17, 2022

Very cordial and professional from the sales team to the financial person. I felt respected. More

by s.r.powers
Recommend Dealer
Yes
Employees Worked With
George Costa, Justin Phillips, Brittany Calle
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Jul 18, 2022 -

Copeland Subaru Hyannis responded

Thanks for your feedback on your recent visit to Copeland Subaru Hyannis. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Bryan Scarpellini Managing Partner

July 13, 2022

Great dealer and sales people no hard sell. George Costa our sales rep was very responsive of our need and we got our car and explain all the options. We will buy our next Subaru from him again More

by Jd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa, Bryan Scarpellini, Brittany Calle
Report | Print
Jul 14, 2022 -

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis, your feedback and rating mean a lot to us. We're glad George was able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

July 11, 2022

Decided to buy a new Subaru and knew exactly what we wanted. We were concerned about high demand and lack of availability but salesman Rob explored the inventory and found a car due to arrive from Japan More

by Caper
Recommend Dealer
Yes
Employees Worked With
Brittney in the business office was skilled and personable., Keith Bertrand, Robert Wayburn
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Jul 11, 2022 -

Copeland Subaru Hyannis responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Copeland Subaru Hyannis are glad to have you as a customer. Bryan Scarpellini Managing Partner

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