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Copeland Subaru Hyannis
Hyannis, MA
1,474 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,474 reviews
April 06, 2025
Subaru is the new standard for top quality cars and superb support from the service department at Copeland. It's a bit of a trek from the Outer Cape but I am always provided with an exceptional, brand superb support from the service department at Copeland. It's a bit of a trek from the Outer Cape but I am always provided with an exceptional, brand new, car as a loaner. Earlier this year it was a Solterra and recently a Forester, which still had the car mats and privacy curtain for the back sitting in their bags! More
by bob.balcom
Employees Worked With
Michelle Martin
April 05, 2025
Everyone at the dealership is willing to spend the time with you and give clear and concise answers. I've had times couldn't figure out how to do something and I show up and got my answears. Very nice peop with you and give clear and concise answers. I've had times couldn't figure out how to do something and I show up and got my answears. Very nice people and dealership. More
by lmrwz48
Employees Worked With
Chris DaCosta, Bryan Scarpellini, Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney
April 05, 2025
Always very friendly and prompt. Comfortable waiting area. They discuss completely any work that is needed before performing it. Comfortable waiting area. They discuss completely any work that is needed before performing it. More
by alcurtis48
Employees Worked With
Tristan Lai-Santos, Essence Mahoney, Cole Semple
April 03, 2025
Michelle kept me informed ar every step. There eere additional druve train issues that kept me updated on. And she applied my warranty with no issues. Because of additional work I was suppli There eere additional druve train issues that kept me updated on. And she applied my warranty with no issues. Because of additional work I was supplied with courtesy car so I could go home and work. More
by evm6989
Employees Worked With
Michelle Martin
April 02, 2025
Informed and helpful staff made this a very enjoyable experience. I really like my new Outback. My salesperson George was outstanding. experience. I really like my new Outback. My salesperson George was outstanding. More
by ruf1
Employees Worked With
Keith Bertrand, George Costa, Bryan Scarpellini, Michelle Martin, Cole Semple
March 31, 2025
We were traveling to Brewster on the Cape when we noticed we had no heat in our 2021 Forester Touring. Next thing the whole dashboard was lit up including the check engine light. In a panic, we reached out we had no heat in our 2021 Forester Touring. Next thing the whole dashboard was lit up including the check engine light. In a panic, we reached out to Copeland Subaru and was fortunately Christian was on the other end on the phone. We brought our car right down, Christian gave us a loaner car and our repair was done by noon the next day. The xxxx TCV. Grrrrr. The whole experience at the dealership was terrific! More
by Mhenz41
Employees Worked With
Christian that spoke to me over the phone, and was incredibly kind and helpful.
March 31, 2025
Trusting Experts Knowledgeable Honest fair caring friendly clean affordable comprehensive. I trust these people implicitly. friendly clean affordable comprehensive. I trust these people implicitly. More
by Ebrockley
Employees Worked With
Bryan Scarpellini, Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
