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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,474 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,474 reviews

April 06, 2025

Subaru is the new standard for top quality cars and superb support from the service department at Copeland. It's a bit of a trek from the Outer Cape but I am always provided with an exceptional, brand More

by bob.balcom
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Apr 07, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience with Copeland Subaru Hyannis! We're delighted to hear that our service department and loaner vehicles have made the trek from the Outer Cape worthwhile. We appreciate your support and look forward to serving you again in the future! Bryan Scarpellini Managing Partner

April 05, 2025

Christian in the service department was fantastic! He was very helpful in getting our car serviced quickly. More

by Jobee
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Christian
Apr 07, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that Christian provided fantastic service at Copeland Subaru Hyannis! Thanks for sharing your experience with us. Best, Bryan Scarpellini Managing Partner

April 05, 2025

Service was professional, terrific & fast. I bought my 2023 CrossTrek there and servicing only done there. More

by Scout
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Apr 07, 2025 -

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis! We're delighted to hear that our service team provided a professional and efficient experience. Enjoy your 2023 CrossTrek, and we look forward to seeing you again for future servicing needs! Bryan Scarpellini Managing Partner

April 05, 2025

Everyone at the dealership is willing to spend the time with you and give clear and concise answers. I've had times couldn't figure out how to do something and I show up and got my answears. Very nice peop More

by lmrwz48
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Bryan Scarpellini, Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney
Apr 07, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience with Copeland Subaru Hyannis! We're delighted to hear that our team was able to provide clear answers and assist whenever needed. We appreciate the kind words and look forward to serving you again in the future! Bryan Scarpellini Managing Partner

April 05, 2025

Always very friendly and prompt. Comfortable waiting area. They discuss completely any work that is needed before performing it. More

by alcurtis48
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Essence Mahoney, Cole Semple
Apr 07, 2025 -

Copeland Subaru Hyannis responded

We're glad to hear that our team provided friendly and prompt service, along with a comfortable waiting area. Thank you for sharing your experience with Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

April 03, 2025

Michelle kept me informed ar every step. There eere additional druve train issues that kept me updated on. And she applied my warranty with no issues. Because of additional work I was suppli More

by evm6989
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Apr 03, 2025 -

Copeland Subaru Hyannis responded

It's wonderful to hear that Michelle provided such attentive service and kept you informed throughout your visit at Copeland Subaru Hyannis. We're glad the courtesy car helped make things more convenient for you, and we appreciate your feedback! Bryan Scarpellini Managing Partner

April 02, 2025

Informed and helpful staff made this a very enjoyable experience. I really like my new Outback. My salesperson George was outstanding. More

by ruf1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Bertrand, George Costa, Bryan Scarpellini, Michelle Martin, Cole Semple
Apr 03, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that George and the team at Copeland Subaru Hyannis made your experience enjoyable! Enjoy every moment with your new Outback, and thank you for choosing us! Bryan Scarpellini Managing Partner

March 31, 2025

We were traveling to Brewster on the Cape when we noticed we had no heat in our 2021 Forester Touring. Next thing the whole dashboard was lit up including the check engine light. In a panic, we reached out More

by Mhenz41
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Christian that spoke to me over the phone, and was incredibly kind and helpful.
Mar 31, 2025 -

Mhenz41 responded

Thank you so much for your prompt excellent service

Apr 01, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that Christian and the Copeland Subaru Hyannis team were able to assist you promptly during your trip. It's great knowing we could provide a loaner car and get your Forester back on track quickly. Safe travels, and thank you for sharing this experience! Bryan Scarpellini Managing Partner

March 31, 2025

Great staff they really know how to take care of you. Cole was a standout when I dropped my car off for service. More

by cferguson520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Apr 01, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that Cole and the team at Copeland Subaru Hyannis took great care of you during your service visit. Thank you for sharing this positive feedback! Best, Bryan Scarpellini Managing Partner

March 31, 2025

Trusting Experts Knowledgeable Honest fair caring friendly clean affordable comprehensive. I trust these people implicitly. More

by Ebrockley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
Apr 01, 2025 -

Copeland Subaru Hyannis responded

Thank you for the wonderful feedback about our team here at Copeland Subaru Hyannis! We're delighted to know that our service meets your expectations and we look forward to seeing you next time. Take care! Best, Bryan Scarpellini Managing Partner

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