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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,547 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,547 reviews

June 30, 2025

Cole was great. Explained everything to me. Called me before they did any of the work More

by ceciler96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
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Jul 01, 2025 -

Copeland Subaru Hyannis responded

Hi Ceciler! Thank you for leaving us this five-star review and for your kind words about Cole from our service team at Copeland Subaru Hyannis! We'll see you next time! Bryan Scarpellini - Managing Partner - (508) 534-2144

June 30, 2025

We love Copeland Subaru! Fair, honest, and professional service. Great communication with texts and you can check your vehicle’s status. Highly recommend! 🤩 More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle, Christian. Brian
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Jul 01, 2025 -

Copeland Subaru Hyannis responded

Amy, we're delighted to hear that you had such a positive experience with Copeland Subaru Hyannis! Thank you for recommending us and appreciating our communication efforts. We look forward to serving you again in the future! Bryan Scarpellini Managing Partner

June 30, 2025

Everyone very friendly and helpful. I was informed of exactly what was being done with my car. More

by shpaulson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Jul 01, 2025 -

Copeland Subaru Hyannis responded

We truly appreciate your top-notch rating for Copeland Subaru Hyannis! Hope to see you again soon! Bryan Scarpellini Managing Partner

June 30, 2025

Adam was knowledgeable, kind and excellent to work with. I highly recommend him. Everyone at Copeland was great - from sales to finance. More

by tonimaried
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
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Jul 01, 2025 -

Copeland Subaru Hyannis responded

Hi Toni, we're delighted to hear that Adam and the team at Copeland Subaru Hyannis provided such a positive experience! Thank you for recommending us, and we hope to see you again in the future! Bryan Scarpellini - Managing Partner - (508) 534-2144

June 30, 2025

Michelle and crew were great. Always good service. Professional, pleasant, accommodating, and friendly. Purchased 4 Subarus at Copeland in last 14 years. Would buy again when it’s More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle in service
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Jul 01, 2025 -

Copeland Subaru Hyannis responded

Hi Deb, thank you for your continued trust in Copeland Subaru Hyannis! We're delighted to hear that Michelle and the team have consistently provided great service. We look forward to assisting you with your next Subaru purchase when the time comes! Bryan Scarpellini - Managing Partner - (508) 534-2144

June 30, 2025

Charged $50 just to test a battery. Most auto places do this for no charge. More

by paulana86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian
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Jul 07, 2025 -

Copeland Subaru Hyannis responded

Paulana - Thank you for your feedback. A diagnostic fee to test the charging system and battery would not normally be assessed if the battery was a factory battery or one that we had installed. I'd love the opportunity to access your service records and be able to better understand and assist. Please feel free to reach out at your convenience so that I may be able to access your records and review for you. Bryan Scarpellini - Managing Partner 508-534-2144 bryan@countoncopeland.com

June 30, 2025

Aways efficient, polite, courteous, pleasant and extremely helpful. Could not ask for a better group of people. They go out of their way to answer all our questions and always with a smile. Would no More

by ack1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole, can not remember all the names, sorry.
Report | Print
Jun 30, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing such a glowing review of your experience with Copeland Subaru Hyannis! We're delighted to hear that our team consistently provides efficient and courteous service. Your recommendation means the world to us, and we're here whenever you need assistance in the future! Bryan Scarpellini - Managing Partner - (508) 534-2144

June 28, 2025

They were very easy to work with. The sales person was very helpful and knowledgeable. More

by Janet Dugan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Lapointe
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Jun 30, 2025 -

Copeland Subaru Hyannis responded

Janet, Thanks for the stellar rating! We're glad you had a great experience! Bryan Scarpellini Managing Partner

June 21, 2025

Copland Suburu Sales (George Costa) are great. We bought our last 4 cars from them. Service Dept is expensive and does extensive “upselling” when you go for scheduled maintenance. However, warre More

by Jrmcapecod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Patrick
Report | Print
Jun 23, 2025 -

Copeland Subaru Hyannis responded

Thank you for your feedback! We're delighted to hear that you've had a positive experience with our sales team at Copeland Subaru Hyannis. We appreciate your input regarding the service department and will take it into consideration as we strive to improve. Your continued support means a lot to us! Bryan Scarpellini Managing Partner

June 20, 2025

They are a quick and very courteous to their customers. I have been going to them for the passed 3 years with no complaints. More

by free2skydive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Report | Print
Jun 20, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that you've had consistently positive experiences with us at Copeland Subaru Hyannis over the past three years! Thank you for your continued trust and support. Bryan Scarpellini Managing Partner

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