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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,479 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,479 reviews

May 22, 2022

Timely appointments and the service gets performed on time and correctly. Very professional in all respects. More

by Nsobol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
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May 23, 2022 -

Copeland Subaru Hyannis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

May 22, 2022

Superior customer service from all! Couldn’t be happier Recommend to all friends and family More

by Phillipsmelissa419
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa, Brittany Calle
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May 23, 2022 -

Copeland Subaru Hyannis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

May 21, 2022

They figured out that the AC was working properly and explained a correct way to operate it efficiently. Saving me money! More

by GAILCAPELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
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May 23, 2022 -

Copeland Subaru Hyannis responded

We appreciate your business, Gail, and our team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

May 21, 2022

Staff was welcoming and professional. Great attitude and customer orientation ; Clean and comfortable waiting area More

by Jill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essence
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May 23, 2022 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Jill, and we look forward to working with you again. Bryan Scarpellini Managing Partner

May 21, 2022

I was pleased that the technician found that I didn’t have to replace the AC as I thought and pleased that Ron suggested that I do the 60,000 mile maintenance. More

by THERESA18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
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May 23, 2022 -

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis, your feedback and rating mean a lot to us. We're glad we were able to help, Theresa, and we hope to see you again! Bryan Scarpellini Managing Partner

May 21, 2022

Both people I dealt with were most helpful There were no surprises in the slightest More

by cwilsonsullivan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Report | Print
May 23, 2022 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

May 21, 2022

Always willing to help in a pinch, even when I don’t have an appointment. Tristan is an OUTSTANDING representative for your company. More

by DW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tristan
Report | Print
May 23, 2022 -

Copeland Subaru Hyannis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

May 20, 2022

The technician was very informative and polite. Everything was done in a timely fashion. When I got there the staff instructed me where to go and my car was delivered to me by the technician who ha More

by SYLVIA1Q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan
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May 20, 2022 -

Copeland Subaru Hyannis responded

Thank you for your business and this review, Sylvia. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

May 20, 2022

I asked Justin to find a vehicle that fit my budget and what I was looking for.With in a short period he had the car I was looking for. My experience was pleasant professional and left me feeling good. I l More

by 73rush
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Justin Phillips
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May 20, 2022 -

Copeland Subaru Hyannis responded

Thank you, John, and congratulations on your new vehicle! We are so glad that Justin had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Bryan Scarpellini Managing Partner

May 20, 2022

Our service person did an excellent job She was polite and cheerful and clear in her description of what would be done. More

by ANNDONNER
Recommend Dealer
Yes
Employees Worked With
Female with dark curly hair
Report | Print
May 20, 2022 -

Copeland Subaru Hyannis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

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