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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,479 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,479 reviews

May 05, 2022

Responsive kept me apprised of my car order and delivered on time. Easy transaction and friendly service More

by HEWINS6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Martin-Simmons
May 06, 2022 -

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

May 04, 2022

They have a nice waiting area with drinks and snacks. It was pretty busy when I was there and there were only a couple chairs left but it was clean and the people working there were nice. More

by KATQZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
May 06, 2022 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

May 04, 2022

Thorough, pleasant, professional and very helpful. Individual attention and thoughtful choices with consideration of expense. More

by BARBKNOSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know her name but great service for my tires
May 06, 2022 -

Copeland Subaru Hyannis responded

Thank you, Barb! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

May 04, 2022

Quality service done properly the first time. Easy to book a service appointment. My Outbacks (yes we have 2) are in good hands at Copeland Subaru. More

by lounix57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
May 06, 2022 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Bryan Scarpellini Managing Partner

May 03, 2022

Drive in service center very convenient in inclement weather. Person at counter couldn’t locate my appointment info on his computer for several long minutes but finally did. Waiting area is clean and co More

by beers_2525
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
May 03, 2022 -

Copeland Subaru Hyannis responded

We appreciate your business, Thomas and our team look forward to serving you again soon! Bryan Scarpellini Managing Partner

May 03, 2022

Packy was very helpful! He was able to get my car oil changed and tires rotated. More

by OCONNORJR.JOSEPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin
May 03, 2022 -

Copeland Subaru Hyannis responded

Joseph, Thank you for choosing Copeland Subaru Hyannis, your feedback and rating mean a lot to us. We're glad Patrick was able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

May 02, 2022

Great service, friendly people, what's not to like. :) if you haven't been here I recommend you try it. More

by trevack.info
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Everton Gouveia, Thomas McCarthy
May 02, 2022 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

May 02, 2022

They keep track of all my service needs and intervals, are very professional and courteous and thorough. More

by AHALLA77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Everton Gouveia, Thomas McCarthy
May 03, 2022 -

Copeland Subaru Hyannis responded

Thanks for sharing your thoughts about your experience working with Everton, Thomas, and our team here at Copeland Subaru Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

May 01, 2022

Friendly quick service, clean comfortable waiting area. I don’t know what else to say. More

by MARGIEBENEDICT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa
May 02, 2022 -

Copeland Subaru Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

April 30, 2022

I was at Copeland for routine service and check up after my return from the winter off Cape. I enjoy having immediate attention and a comfortable area to wait for the time I was there enjoying a nice cup More

by JENKINS_FRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none of the employees in the pictures above were the one that helped me.
May 02, 2022 -

Copeland Subaru Hyannis responded

It's great to hear that we were able to help you, Priscilla. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

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