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Copeland Subaru Hyannis
Hyannis, MA
1,479 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,479 reviews
Verified Customer
April 30, 2022
I brought my Outback in because one of my new tires Copeland installed had a slow leak - the valve needed to be changed which the service team did while I waited and I didn’t have an appointment, that Copeland installed had a slow leak - the valve needed to be changed which the service team did while I waited and I didn’t have an appointment, that was very considerate of them. More
by Mdl
Employees Worked With
I don’t know his name
April 27, 2022
Great experience. Service advisor Gouveia was personable and treated us like family. We were in and out quickly for our first service appointment on our new Ascent. Service advisor Gouveia was personable and treated us like family. We were in and out quickly for our first service appointment on our new Ascent. More
by KLFERGY
Employees Worked With
Everton Gouveia
April 27, 2022
Upon arriving there was a friendly, warm reception. Trustan was courteous and described the process clearly. There was minimal paperwork. The car was ready earlier than predicted. Outstanding service. Trustan was courteous and described the process clearly. There was minimal paperwork. The car was ready earlier than predicted. Outstanding service. More
by 2irisheyes
Employees Worked With
Tristan and ?
April 26, 2022
Service was prompt and effective. The service rep pointed out a number of items worthy of attention but made it clear that they were my choice and not mandatory. While I chose to have The service rep pointed out a number of items worthy of attention but made it clear that they were my choice and not mandatory. While I chose to have the work done, I did not feel under any pressure to do so. More
by EWEISSBERGER1
Employees Worked With
Everton Gouveia
April 26, 2022
What a joy it was to purchase my Suburu from George Costa! Backed up by the business manager, Britney Calle, it was a painless and lovely experience. I am a novice at purchasing cars. That function wa Costa! Backed up by the business manager, Britney Calle, it was a painless and lovely experience. I am a novice at purchasing cars. That function was always done by my husband, but this time I was on my own, with my son guiding me by phone. Both George and Britney are extremely patient. I was never rushed and George demonstrated the vehicle’s sophisticated elements with no hesitation to show me how to use them without insulting my lack of experience. I am pleased to give George, Britney and the team at Copeland Suburu my highest recommendation. More
by Elenamchugh1990
Employees Worked With
George Costa
