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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,479 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,479 reviews

April 16, 2022

Service is excellent and everyone there is very nice. Sales department does a great job walking you down the whole process of buying a car. More

by SUDHACMICHAELS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia, Max Martin-Simmons, Brittany Calle
Apr 18, 2022 -

Copeland Subaru Hyannis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

April 15, 2022

Fab service, and they worked extra hard to get my car back on the road as it was more work than i expected and i had to get back on the road More

by Jvarkonda
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Apr 15, 2022 -

Copeland Subaru Hyannis responded

We appreciate your business and our service team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

April 15, 2022

Curteous, knowledgeable, effiecient, very helpful. They answered all questions and offered plenty of advise on all available options. More

by Chuckspillane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa, Brittany Calle
Apr 15, 2022 -

Copeland Subaru Hyannis responded

Chuck, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

April 14, 2022

Very helpful and friendly personnel dependable service email reminders of service needs and easy scheduling are appreciated More

by HIHOSILVER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Apr 15, 2022 -

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis, your feedback and rating mean a lot to us. We're glad Everton was able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

April 14, 2022

I recently purchased a crosstrek from George Costa. It was the best sales experience of my life with Brittney , Justin , and George. honest, low pressure family dealership. I highly recommended Copela More

by Norm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa, Bryan Scarpellini, Justin Phillips, Brittany Calle
Apr 15, 2022 -

Copeland Subaru Hyannis responded

Norm, It's great to hear that Brittnay, George, and Justin were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

April 14, 2022

My salesman was George Costa. He was excellent. He listened to my needs and made a lease on a new Crosstrek happen. He was a kind and attentive professional. I’m very happy. Also, More

by CCMUM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sullivan, George Costa
Apr 15, 2022 -

Copeland Subaru Hyannis responded

Thank you so much for choosing Copeland Subaru Hyannis! Congrats on your new purchase, and let George and Bill know if we can be of any more assistance! Congratulations on your new Crosstrek! Bryan Scarpellini Managing Partner

April 13, 2022

I had bought a new low beam light and thought with my nearly $900 service the technician could have installed it for Mr but I was told you don't do that. The other service was fine but I was surprised th More

by jacquelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Laisantos
Apr 15, 2022 -

Copeland Subaru Hyannis responded

Jacquelyn, Thanks for sharing your thoughts about your experience with Copeland Subaru Hyannis. Tristan and our team appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

April 13, 2022

Tristan is a top notch customer service representative. So helpful and understanding! Service was quick and thorough More

by Catjax14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan
Apr 13, 2022 -

Copeland Subaru Hyannis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

April 13, 2022

Very friendly and efficient sales staff. Helped me purchase my car within one day this week. More

by BARBCHARG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa, Brittany Calle
Apr 13, 2022 -

Copeland Subaru Hyannis responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

April 12, 2022

Copeland performs all service for my two Subaru vehicles. This visit included a fuel pump recall campaign and oil change. I was a disappointed that my car smelled very strongly of gasoline for several days More

by mgrandall1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Apr 13, 2022 -

Copeland Subaru Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

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