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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,496 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,496 reviews

April 10, 2022

Everton was very professional and courteous; it was a pleasant experience interacting with him and getting my issues addressed in a timely manner. When I decide to trade my current Subaru for another new More

by JNELSON8870
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Apr 11, 2022 -

Copeland Subaru Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Everton met your expectations. Thank you again for choosing Copeland Subaru Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

April 08, 2022

Rob was a knowledgeable sales person and knew the vehicle options well. He gave us current information on prices More

by Denise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn, Brittany Calle
Apr 11, 2022 -

Copeland Subaru Hyannis responded

Thank you, Denise, for sharing your experience with us! We're happy to hear it went well working with Rob. We truly appreciate your feedback! Bryan Scarpellini Managing Partner

April 08, 2022

Much improved since my last visit. I’ve been doing business at this location for over 20 years through 4 new Subarus. I thought the change to Copeland was shaky but they have improved More

by PDAKIN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Apr 11, 2022 -

Copeland Subaru Hyannis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

April 07, 2022

Everyone was so kind. I thought my car battery need to be replaced. They checked and found it fine. They didn’t even charge me. Great service! Thank you. More

by Busytiger1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Apr 07, 2022 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Everton delivered such a great experience! Bryan Scarpellini Managing Partner

April 07, 2022

Very friendly and professional. I did not have to wait long at all. I recommend them More

by pjmcd44
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Apr 07, 2022 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Everton and our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

April 07, 2022

Copeland Subaru was an extremely pleasant experience for this first time client of the dealership. Expert guidance by Max through all phases of acquiring the new vehicle. Based upon the experience, will loo More

by TUFTIT2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Martin-Simmons, Brittany Calle
Apr 07, 2022 -

Copeland Subaru Hyannis responded

Thanks for your feedback on your recent visit to Copeland Subaru Hyannis. I'm glad to hear that Max was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Bryan Scarpellini Managing Partner

April 07, 2022

Copeland service department helped way beyond expectations when we had a death in the family. They serviced and stored our car while we were trying to get it shipped. Great people!! More

by Junevonhone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham
Apr 07, 2022 -

Copeland Subaru Hyannis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

April 07, 2022

My service advisor was friendly, efficient and thorough I left well satisfied with Al of my questions answered. More

by tmgionfriddo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Laisantos
Apr 07, 2022 -

Copeland Subaru Hyannis responded

It's great to hear that Tristan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

April 06, 2022

Very friendly , thorough and professional. I didn’t have to wait. They listened to my concerns More

by Joyce Noonan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Apr 06, 2022 -

Copeland Subaru Hyannis responded

Thanks for sharing your thoughts about your experience with Copeland Subaru Hyannis. We appreciate your business, Joyce, and hope to see you again soon! Bryan Scarpellini Managing Partner

April 06, 2022

Tristan in Service was very capable and very considerate, making all a very positive experience. Although the.problem was unusual, he and the tech made the effort to determine it and fix it, completing it in More

by JSELVIDGE
Recommend Dealer
Yes
Employees Worked With
Tristan, Everton Gouveia
Apr 06, 2022 -

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis, your feedback and rating mean a lot to us. We're glad Tristan was able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

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