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Copeland Subaru Hyannis
Hyannis, MA
1,601 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,601 reviews
Verified Customer
April 07, 2022
Copeland Subaru was an extremely pleasant experience for this first time client of the dealership. Expert guidance by Max through all phases of acquiring the new vehicle. Based upon the experience, will loo this first time client of the dealership. Expert guidance by Max through all phases of acquiring the new vehicle. Based upon the experience, will look towards them for satisfying all maintenance needs going forward. More
by TUFTIT2
Employees Worked With
Max Martin-Simmons, Brittany Calle
April 07, 2022
Copeland service department helped way beyond expectations when we had a death in the family. They serviced and stored our car while we were trying to get it shipped. Great people!! expectations when we had a death in the family. They serviced and stored our car while we were trying to get it shipped. Great people!! More
by Junevonhone
Employees Worked With
Patrick Packenham
April 06, 2022
Tristan in Service was very capable and very considerate, making all a very positive experience. Although the.problem was unusual, he and the tech made the effort to determine it and fix it, completing it in making all a very positive experience. Although the.problem was unusual, he and the tech made the effort to determine it and fix it, completing it in a reasonable.period of time. More
by JSELVIDGE
Employees Worked With
Tristan, Everton Gouveia
April 05, 2022
I really go back to the people my sales rep George Costa is literally the best in the business. From their service can only be a close second with Tom. The service team has always on a tremendous job for o is literally the best in the business. From their service can only be a close second with Tom. The service team has always on a tremendous job for our family we rely on them with two Subarus. More
by comcastyarmouth
Employees Worked With
George Costa, Chris DaCosta, Bryan Scarpellini, Everton Gouveia, Thomas McCarthy
April 05, 2022
An error was made on the billing for service. The people there were very honest and owned up to their mistake even though it cost them to do so. I very much appreciated that and it makes me feel The people there were very honest and owned up to their mistake even though it cost them to do so. I very much appreciated that and it makes me feel confident in their service. More
by FLETCH1951
Employees Worked With
Everton Gouveia
April 05, 2022
From George that I bought the car from to a salesman that was by the front door at his desk that had nothing to gain but willingly helped me more than once to the service department supervisor all were willi was by the front door at his desk that had nothing to gain but willingly helped me more than once to the service department supervisor all were willing to help and get the job done happily and without hesitation, that’s what I call service that is so appreciated. Thank you! More
by favreaujoanie
Employees Worked With
George Costa, Chris DaCosta, Robert Wayburn, Thomas McCarthy
