Copeland Subaru Hyannis

Very professional and good attention to detail. Work was done carefully and completely. Cost was slightly higher than neighborhood shop. done carefully and completely. Cost was slightly higher than neighborhood shop. More

I’ve used this dealership for many years. The staff are exceptional, sales people and service team. exceptional, sales people and service team. More

Very helpful and kind staff, the agent who helped me was Max, he ensured the vehicle was a right fit and the process was painless! Max, he ensured the vehicle was a right fit and the process was painless! More

I have never felt so comfortable at a dealership! I am always treated with respect and kindness. Whether buying a car from George Costa (the greatest) or getting an oil change over the last several years always treated with respect and kindness. Whether buying a car from George Costa (the greatest) or getting an oil change over the last several years, it has been nothing but the most positive experience. I wouldn’t think of buying another car not only because I love the Subaru but because the whole experience is always pleasant and in complicated! More

A great dealership to work with I would highly recommend Copeland Subaru Was very pleased with their service department Copeland Subaru Was very pleased with their service department More

This was the second time I have purchased a Subaru. George was the agent who helped me both times and I heartily recommend him. He was very knowledgeable, helpful, is courteous and goes out of his way George was the agent who helped me both times and I heartily recommend him. He was very knowledgeable, helpful, is courteous and goes out of his way to address any questions. More

I have purchased three Subaru Outbacks from the former owner of this dealership. The service was fine. On 11/11/2021, I brought my car in to be serviced by the current owner and had the worst customer s owner of this dealership. The service was fine. On 11/11/2021, I brought my car in to be serviced by the current owner and had the worst customer service I have ever experienced at a car dealership. In short, I was told the work I wanted done would be completed by the end of the day. I left the service area for a time and came back to wait for the car. As workers headed home, it became clear that the staff had forgotten about me. One of the remaining workers helped find my car, but the service rendered was not reviewed and no one asked for payment until I reminded them. I was given a barely legible list of other items that needed to be completed and told that this list would be typed up and emailed to me. This did not happen. When I called to schedule further service, I was told that the problems encountered on the 11/11 appointment were due to miscommunication on my part. More

Prepared, courteous and transparent. Updated website improves s of scheduling of appointments. Sales team works hard to get you the car you want. Especially true of Robert Wayburn. I choose to work w improves s of scheduling of appointments. Sales team works hard to get you the car you want. Especially true of Robert Wayburn. I choose to work with Rob on every car. More

Was like any other car dealer, although was nice to get full tank of gas. full tank of gas. More

The service technician that I spoke with was very short and seemed bothered with the requests I had. He also seemed annoyed that calls were not going through to my phone which is something I have no contr and seemed bothered with the requests I had. He also seemed annoyed that calls were not going through to my phone which is something I have no control over. More