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Copeland Subaru Hyannis - Service Center

Hyannis, MA

4.9
887 Reviews

887 Reviews of Copeland Subaru Hyannis - Service Center

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May 26, 2025

They do a great job on my car and they are very nice and it is a nice dealership More

by reddog1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
May 26, 2025 -

Copeland Subaru Hyannis responded

Hi Red! Thank you for leaving us this five-star review and for your kind words about our service team at Copeland Subaru Hyannis! We'll see you next time! Bryan Scarpellini - Managing Partner - (508) 534-2144

May 23, 2025

The staff was very friendly. The appointment was on time and it did not take a long wait to get my car back. More

by Bronxman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Bryan Scarpellini, Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
May 26, 2025 -

Copeland Subaru Hyannis responded

Hi Bronxman! We're delighted to hear that our team at Copeland Subaru Hyannis provided you with a timely and friendly experience. Thanks for sharing your feedback! Bryan Scarpellini - Managing Partner - (508) 534-2144

May 23, 2025

We live on an island, so scheduling service calls requires both the dealership and the ferry boat. Copeland has always been very flexible with scheduling us, as they understand the logistics of isla More

by jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Cole Semple
May 26, 2025 -

Copeland Subaru Hyannis responded

Hi Jack! It's wonderful to hear that Copeland Subaru Hyannis has been accommodating with your unique scheduling needs and provided excellent service. Congratulations on your third Subaru, the Solterra! We appreciate your continued trust in us. Bryan Scarpellini - Managing Partner - (508) 534-2144

May 20, 2025

I was on the cape for my son’s golf tournament, and noticed that the “check engine” light went on. I called Copeland Subaru that morning. Cole directed me to come in and have the Forester tested. The t More

by Mhart2131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager, Cole Semple
May 20, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that Cole and the team at Copeland Subaru Hyannis were able to assist you promptly during your visit. It's great knowing we could get you back on the road quickly with a fixed Forester, allowing you to enjoy your son's golf tournament stress-free. Safe travels home! Best, Bryan Scarpellini Managing Partner

May 16, 2025

Great experience at Copeland with friendly staff and service.. From purchasing to oil changes great experience. More

by Rkiszka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Giguere, Chris DaCosta, Cole Semple
May 16, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that your experiences, from purchasing to maintenance, have been positive with the team at Copeland Subaru Hyannis. Thank you for sharing this feedback! Bryan Scarpellini Managing Partner

May 16, 2025

Accomodating when scheduling service appointments When needed offer loaner car Service people friendly and keep one informed Not crazy about focus on text messages for updates, prefer direct conversatio More

by ATCOMISKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian 👍, Michelle Martin, Tristan Lai-Santos, Essence Mahoney
May 16, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your feedback with us! We're glad to hear that our team at Copeland Subaru Hyannis has been accommodating and friendly. We appreciate your input on communication preferences, and we'll keep it in mind moving forward. Safe travels until we see you next time! Bryan Scarpellini Managing Partner

May 13, 2025

Staff are all professional, efficient, responsive to my questions and concerns. Appointments are easy to schedule; e-mail communications are not too frequent, but frequent enough, and are generally substan More

by Kat
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Cole Semple
May 14, 2025 -

Copeland Subaru Hyannis responded

Kat, thank you for sharing your experience with us at Copeland Subaru Hyannis! We're delighted to hear that our team provided professional and efficient service. We appreciate your feedback and look forward to serving you again in the future! Best, Bryan Scarpellini Managing Partner

May 12, 2025

Great service for your car. Customer satisfaction is importance and the aim to please. Good place More

by Sari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
May 13, 2025 -

Copeland Subaru Hyannis responded

Thank you for trusting Copeland Subaru Hyannis with your service needs! We appreciate your kind comments and look forward to seeing you at your next visit! Best, Bryan Scarpellini Managing Partner

May 12, 2025

Excellent service, Cole has helped me arrange repairs and service multiple times before and has always been kind, helpful, and easy to talk to-- always willing to answer any questions I may have had and offe More

by Sawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
May 14, 2025 -

Copeland Subaru Hyannis responded

Sawyer, we're delighted to hear that Cole has consistently provided you with excellent service at Copeland Subaru Hyannis. Thank you for sharing your feedback and trusting us with your vehicle needs! Best, Bryan Scarpellini Managing Partner

May 12, 2025

Copelnd puts the customer first. .. and will work with Subaru on your behalf when there is an issue that involves the warranty! More

by tj33furey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
May 14, 2025 -

Copeland Subaru Hyannis responded

Thank you for highlighting our commitment to customer service at Copeland Subaru Hyannis! We're always here to assist and ensure your experience with us is top-notch. Take care and we'll see you next time! Best, Bryan Scarpellini Managing Partner

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