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Copeland Subaru Hyannis - Service Center

Hyannis, MA

4.7
542 Reviews

542 Reviews of Copeland Subaru Hyannis - Service Center

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May 11, 2023

Ron was attentive to my issues , he kept informed as to the status of my repairs and was a pleasure to work with More

by johnflah
Recommend Dealer
Yes
May 12, 2023 -

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis. Your feedback and rating mean a lot to us. We're glad Ron was able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

May 06, 2023

Very fair treatment. I did not need all the maintenance I thought, so Norm advised only what was needed now. Work was completed in good time. More

by STEVEN.L.ROBERTS
Recommend Dealer
Yes
Employees Worked With
Normand
May 09, 2023 -

Copeland Subaru Hyannis responded

Thank you, Steven! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

May 05, 2023

Easy and thorough My experience was a good one. Abigail was very thorough and kind More

by Cynthia
Recommend Dealer
Yes
Employees Worked With
Abigail
May 08, 2023 -

Copeland Subaru Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Cynthia, and we're happy to hear that Abigail met your expectations. Thank you for choosing Copeland Subaru Hyannis, we look forward to having you as a valued customer for many years to come! Bryan Scarpellini Managing Partner

April 30, 2023

Very helpful - loved having a loaner - wonderful communication Emails letting me know status of car were helpful More

by SNWHITCOMB@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Tom
Apr 30, 2023 -

Copeland Subaru Hyannis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Copeland Subaru Hyannis to be a positive one. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

April 29, 2023

Courteous, friendly, prompt, thorough. Good location, honored coupons, clean facility, no dissatisfaction at all. Listened to one of my concerns More

by PDSTRINGERS@AOL.COM
Recommend Dealer
Yes
Employees Worked With
2 men, mostly Norman
Apr 30, 2023 -

Copeland Subaru Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

April 28, 2023

Did not get service I payed for Fluid levels not checked Do not believe pcv valve was replaced More

by dvdmcdwll13@gmail.com
Recommend Dealer
No
April 22, 2023

She was pleasant, kind and took me without an appointment to fix a nail in my tire. More

by scribc33
Recommend Dealer
Yes
Employees Worked With
Abigail Cummings
Apr 23, 2023 -

Copeland Subaru Hyannis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Copeland Subaru Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

April 19, 2023

Abigail was very efficient friendly and competent and made it a nice experience good night More

by LISEDOWL
Recommend Dealer
Yes
Employees Worked With
Abigail
Apr 20, 2023 -

Copeland Subaru Hyannis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Abigail met your expectations. Thank you again for choosing Copeland Subaru Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

April 16, 2023

Always a pleasure - efficient, thorough, explaining everything, listening to my concerns, professional Only dealership I would go to More

by BARBARA.F.STACK
Recommend Dealer
Yes
Employees Worked With
Tristan Laisantos at the Service area logging the vehicle in. He was attentive, professional in all manner, courteous, efficient and kind
Apr 17, 2023 -

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis. Your feedback and rating mean a lot to us. We're glad we were able to help, Barbara, and we hope to see you again! Bryan Scarpellini Managing Partner

March 07, 2023

Abigail was very pleasant, helpful, and informative. She is the consummate professional with a friendly and upbeat personality. We dropped our car off on Sunday night using the drop box; Abigail called More

by Mike G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail
Mar 08, 2023 -

Copeland Subaru Hyannis responded

Mike, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Abigail met your expectations. Thank you for choosing Copeland Chevrolet Hyannis, we look forward to having you as a valued customer for many years to come! Bryan Scarpellini Managing Partner