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Copeland Subaru Hyannis - Service Center

Hyannis, MA

4.9
881 Reviews

881 Reviews of Copeland Subaru Hyannis - Service Center

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April 25, 2025

The service representative, Cole Semple, was very helpful. He really worked for the customer. I will return when I need further service. More

by RC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Apr 25, 2025 -

Copeland Subaru Hyannis responded

Hi RC! We're glad to hear that Cole provided helpful service during your visit to Copeland Subaru Hyannis. We look forward to welcoming you back for any future needs! Bryan Scarpellini - Managing Partner - (508) 534-2144

April 25, 2025

Friendly, professional and polite service adviser who patiently answered all my questions. Work was done before predicted time. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney, Cole Semple
Apr 25, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience with us! We're delighted to hear that our service adviser at Copeland Subaru Hyannis provided friendly and efficient assistance. We appreciate your feedback and look forward to serving you again in the future! Bryan Scarpellini Managing Partner

April 25, 2025

Excellent customer service and technicians who service my Outback. I've had my cars serviced at Copeland for many years. It's always been a good experience More

by ACRIEGER81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
Apr 28, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that you've consistently had positive experiences with our team at Copeland Subaru Hyannis. Thank you for your continued trust in us! Safe travels in your Subaru Outback! Bryan Scarpellini - Managing Partner - (508) 534-2144

April 22, 2025

Cole was the front man. He handled my visit professionally, and quickly. Very knowledgeable person. A very good example of representing your company. More

by secretolife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Apr 22, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that Cole provided you with a professional and efficient experience at Copeland Subaru Hyannis. Thank you for recognizing his efforts, and we appreciate your kind words! Best, Bryan Scarpellini Managing Partner

April 20, 2025

Great service! Plus they have a nice waiting area that made the experience even better. More

by Cris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Apr 21, 2025 -

Copeland Subaru Hyannis responded

Hi Cris, we're glad you enjoyed the service and the waiting area at Copeland Subaru Hyannis. We look forward to serving you again! Safe travels! Bryan Scarpellini - Managing Partner - (508) 534-2144

April 18, 2025

Cole was amazing to work with related to our service! Excellent communication and provided us an alternate vehicle while our car was being fixed. Cole kept us updated and was very helpful. More

by K & K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Apr 18, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that Cole provided excellent service and communication during your visit at Copeland Subaru Hyannis. It's great to know you were well taken care of with an alternate vehicle while yours was being fixed. Thank you for sharing this positive experience! Bryan Scarpellini Managing Partner

April 18, 2025

I was a little confused with the info shared with myself when it was determined that that hinges to the door could have been caused by tampering with the door and Norm clarified with me it might have occurr More

by kdowning1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
christian
Apr 18, 2025 -

Copeland Subaru Hyannis responded

We're glad to hear that Norm and Christian were able to clarify the situation for you at Copeland Subaru Hyannis. It's great knowing our team kept you informed and provided professional service throughout your visit. Thank you for sharing your experience! Best, Bryan Scarpellini Managing Partner

April 18, 2025

Cole did a great job. Excellent communicator and the work was done in a timeky way. No surprises! More

by john.bucuvalas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Apr 21, 2025 -

Copeland Subaru Hyannis responded

John, we appreciate your business and shoutout to Cole at Copeland Subaru Hyannis. Safe travels! Bryan Scarpellini Managing Partner

April 18, 2025

I find my dealership is very good about getting you in on time and generally out in a reasonable amount of time. More

by Boujoukosk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Apr 21, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience with Copeland Subaru Hyannis! We appreciate the feedback and look forward to serving you again in the future! Bryan Scarpellini Managing Partner

April 13, 2025

In and out quickly, great communication regarding what needed to be done, and upfront about the cost. More

by sunbeam.jinn2t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Apr 14, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that your visit was efficient and transparent at Copeland Subaru Hyannis! Our team always aims for clear communication and a smooth experience. Thanks for the feedback! Best, Bryan Scarpellini Managing Partner