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Copeland Subaru Hyannis - Service Center

Hyannis, MA

4.9
912 Reviews

912 Reviews of Copeland Subaru Hyannis - Service Center

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June 30, 2025

Cole was great. Explained everything to me. Called me before they did any of the work More

by ceciler96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Jul 01, 2025 -

Copeland Subaru Hyannis responded

Hi Ceciler! Thank you for leaving us this five-star review and for your kind words about Cole from our service team at Copeland Subaru Hyannis! We'll see you next time! Bryan Scarpellini - Managing Partner - (508) 534-2144

June 30, 2025

We love Copeland Subaru! Fair, honest, and professional service. Great communication with texts and you can check your vehicle’s status. Highly recommend! 🤩 More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle, Christian. Brian
Jul 01, 2025 -

Copeland Subaru Hyannis responded

Amy, we're delighted to hear that you had such a positive experience with Copeland Subaru Hyannis! Thank you for recommending us and appreciating our communication efforts. We look forward to serving you again in the future! Bryan Scarpellini Managing Partner

June 30, 2025

Everyone very friendly and helpful. I was informed of exactly what was being done with my car. More

by shpaulson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Jul 01, 2025 -

Copeland Subaru Hyannis responded

We truly appreciate your top-notch rating for Copeland Subaru Hyannis! Hope to see you again soon! Bryan Scarpellini Managing Partner

June 30, 2025

Michelle and crew were great. Always good service. Professional, pleasant, accommodating, and friendly. Purchased 4 Subarus at Copeland in last 14 years. Would buy again when it’s More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle in service
Jul 01, 2025 -

Copeland Subaru Hyannis responded

Hi Deb, thank you for your continued trust in Copeland Subaru Hyannis! We're delighted to hear that Michelle and the team have consistently provided great service. We look forward to assisting you with your next Subaru purchase when the time comes! Bryan Scarpellini - Managing Partner - (508) 534-2144

June 30, 2025

Charged $50 just to test a battery. Most auto places do this for no charge. More

by paulana86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian
Jul 07, 2025 -

Copeland Subaru Hyannis responded

Paulana - Thank you for your feedback. A diagnostic fee to test the charging system and battery would not normally be assessed if the battery was a factory battery or one that we had installed. I'd love the opportunity to access your service records and be able to better understand and assist. Please feel free to reach out at your convenience so that I may be able to access your records and review for you. Bryan Scarpellini - Managing Partner 508-534-2144 bryan@countoncopeland.com

June 20, 2025

They are a quick and very courteous to their customers. I have been going to them for the passed 3 years with no complaints. More

by free2skydive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Jun 20, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that you've had consistently positive experiences with us at Copeland Subaru Hyannis over the past three years! Thank you for your continued trust and support. Bryan Scarpellini Managing Partner

June 20, 2025

What we enjoyed most was the customer service and keeping in contact with us while work was being performed. More

by clairekid3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Jun 21, 2025 -

Copeland Subaru Hyannis responded

Claire, we're delighted to hear that you appreciated the customer service and communication from our team at Copeland Subaru Hyannis. Thank you for sharing your experience with us! Bryan Scarpellini - Managing Partner - (508) 534-2144

June 19, 2025

The service provided at Copeland Subaru was efficient and clearly explained by Cole. It was also easy to plan ahead for a loaner car. More

by David
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Jun 20, 2025 -

Copeland Subaru Hyannis responded

David, we're delighted to hear that Cole and the team at Copeland Subaru Hyannis made your service experience smooth and efficient. Thanks for sharing your feedback! Bryan Scarpellini Managing Partner

June 16, 2025

I would never consider taking my car elsewhere. Copeland Subaru of Hyannis is the best run service department I have ever used. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Jun 17, 2025 -

Copeland Subaru Hyannis responded

Wow, thank you so much for the incredibly kind review! We're truly grateful for your support and look forward to your next visit with us here at Copeland Subaru Hyannis. Take care in the meantime! Best, Bryan Scarpellini Managing Partner

June 14, 2025

They are very polite. Comfortable waiting area. Was done in less time than they quoted me More

by wallpaper3333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Jun 16, 2025 -

Copeland Subaru Hyannis responded

Thank you for visiting Copeland Subaru Hyannis! We appreciate the feedback and look forward to serving you again in the future! Best, Bryan Scarpellini Managing Partner