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Copeland Subaru Hyannis - Service Center

Hyannis, MA

4.7
542 Reviews
Call Service Center (508) 680-0333

542 Reviews of Copeland Subaru Hyannis - Service Center

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April 12, 2024

Fast accurate service at fair price. Clear explanation of performed services. Comfortable waiting area with small bottled water. More

by CJHOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Lai-Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Copeland Subaru Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

Helpful
April 10, 2024

Great interaction between our salesman Max Very helpful throughout our choices. Finalizing the financing agreement was very easy and explained everything we needed More

by jen.mccormick
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Martin-Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Copeland Subaru Hyannis responded

Jen, we're glad to know Max was able to assist you throughout your purchase at Copeland Subaru Hyannis. We always aim for a smooth and informative process. Thanks for the review! Bryan Scarpellni Managing Partner

Helpful
April 09, 2024

Everyone I encountered was very professional and personable. My car was ready at the time the service person said it would be. More

by suelyons3300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Copeland Subaru Hyannis responded

Sue, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

Helpful
April 07, 2024

The service was fast. Guy who helped me was knowledgeable, efficient, professional, and nice. I was in and out in no time, with my service issues resolved. More

by sfapc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Lai-Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Copeland Subaru Hyannis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

Helpful
April 06, 2024

,reliable easy to do business with accommodating, honest,pleasant service individuals to deal with comfortable waiting area More

by nowaketoday1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Packenham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Lai-Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2024 -

Copeland Subaru Hyannis responded

Hi! We're delighted to know that you found our service at Copeland Subaru Hyannis reliable and accommodating. We aim for a comfortable experience for all our customers, so your feedback is much appreciated! Thank you for your business! Bryan Scarpellni

Helpful
April 03, 2024

Always prompt and courteous. friendly efficient service great product. We are on our 4th Suburu. . More

by DLMM_2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Scarpellini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Packenham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Lai-Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Copeland Subaru Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Subaru Hyannis.

Helpful
May 20, 2023

They went out of their way to save me money and not waste my time. More

by KRAMOGNATS
Recommend Dealer
Yes
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May 22, 2023 -

Copeland Subaru Hyannis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

Helpful
May 18, 2023

Punctuality excellent. Great communication. They had the loaner ready on arrival and took the car immediately and kept me well informed throughout the process. More

by METAFT1973
Recommend Dealer
Yes
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May 19, 2023 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

Helpful
May 17, 2023

Prompt, efficient, pleasant person checking us in. Nice waiting area. Quick service. Price was fair. More

by twerp53
Recommend Dealer
Yes
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May 18, 2023 -

Copeland Subaru Hyannis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Copeland Subaru Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

Helpful
May 13, 2023

Excellent Ron took great care in ensuring all work needed was brought to my attention..service was friendly and fast More

by JPORTILLO33
Recommend Dealer
Yes
Employees Worked With
Ron
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May 15, 2023 -

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis. Your feedback and rating mean a lot to us. We're glad Ron was able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

Helpful
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