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Copeland Toyota

Brockton, MA

4.8
969 Reviews
Finding the right vehicle should feel exciting, not overwhelming. At Copeland Toyota, we’re here to make your experience simple, personal, and tailored to you. Proudly serving Brockton and the South Shore since 1970, we offer a wide selection of new Toyota models and quality pre-owned vehicles, along with flexible leasing options, financing solutions, and dependable service. Whether you’re shopping in person or remotely, our team is committed to providing helpful guidance, transparent communication, and a low-pressure experience from start to finish. Our goal is to help you find the right vehicle and explore financing options that fit your needs and budget. From our beginnings on Main Street to our renovated West Chestnut Street dealership, we continue to grow while keeping our customers at the heart of everything we do. From your first visit to every mile ahead, Count On Copeland.
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970 W Chestnut St

Brockton, MA

02301

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Showing 969 reviews

November 01, 2026

They did the maintenance and everything seemed okay, but 4 days later I’m seeing a “check engine light” on my dashboard More

by Richie
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service Dept
October 31, 2026

The first sale rep that we tried to work with was not a good fit. The sales manager saw that and assigned a new rep. The new rep was a good fit and we closed on the Tesla we wanted to buy. In addition to w More

by bruno
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Stephen Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with our team at Copeland Toyota. We're glad the sales and finance managers were able to assist you effectively. We appreciate your feedback.

October 31, 2026

We had an ok/good experience the first time we stepped into this dealer shop with the sellers in general, but we had a second great experience with Youssef! More

by Thaisa Silva
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Youssef
Oct 31, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with Copeland Toyota. We appreciate your feedback and are glad to hear about the positive interactions with our team. If you have any concerns, please feel free to contact us directly.

October 26, 2026

Overall straight forward and easy process from beginning to end. Mindful of my time limitations each time I came in. More

by Lynch2714
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
DreAndre Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2026 -

Copeland Toyota responded

Thank you for sharing your experience. We appreciate your recognition of our team's efforts to respect your time at Copeland Toyota.

October 26, 2026

I went to a few dealerships that week and Copeland Toyota by far made it the easiest to go through all the steps with the financing, they were all the friendly as the nicest people. More

by Stevennigro24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with Copeland Toyota. We're glad our team made the financing process easy and friendly for you. We appreciate your feedback.

October 25, 2026

Your customer service is extraordinary. Our salesman, Romeo, couldn’t ask for a mire knowledgeable person. He knew the vehicle inside and out. Not only was he very knowledgeable, he was More

by Geagan645
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Romeo Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Your general mgr. was a very polite gentleman and another sharp dresser
Oct 25, 2026 -

Copeland Toyota responded

Thank you for your kind words about our team at Copeland Toyota. We appreciate your feedback and are glad to hear about your positive experience.

October 18, 2026

Great service advisors with excellent communication about what is happening with my vehicle throughout the entire process. More

by mjulien12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Silva
Oct 18, 2026 -

Copeland Toyota responded

Thank you for recognizing our team's communication. We appreciate your feedback about the service advisors at Copeland Toyota.

October 18, 2026

Phong was absolutely fabulous! Very knowledgeable about the car I wanted to purchase and sat with me to teach me how to use all of the technology in the car. I can’t say enough goo More

by Bhpgold
Recommend Dealer
Yes
Employees Worked With
Phong Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2026 -

Copeland Toyota responded

Thank you for sharing your positive experience with our team at Copeland Toyota. We appreciate your feedback and are glad to hear the technology guidance was helpful.

October 18, 2026

It was a very easy process buying our car from start to finish. Our salesperson Phong was helpful and got us into our new car quickly. More

by Gailbergin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phong Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with Copeland Toyota. We're glad the process was easy and our team could assist you promptly. Enjoy your new car.

October 17, 2026

Excellent service from saide and Tony on purchasing my new car explained everything in detail More

by TK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Oct 17, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with our team at Copeland Toyota. We appreciate your feedback on the detailed service provided during your car purchase.

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