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Copeland Toyota

Brockton, MA

4.8
875 Reviews
Whether you’re looking for a new or pre-owned Toyota, quality service, or genuine Toyota parts you can count on Copeland Toyota. Located conveniently off Route 24 exit 17A in Brockton, MA. We have been family owned and operated since 1970. Huge vehicle selection, state-of-the-art facility, drive-in service, and much more. You can count on Copeland Toyota for all your automotive needs. Copeland Toyota is the recipient of the Toyota President's Award, which recognizes our dedication to customer service.
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970 W Chestnut St

Brockton, MA

02301

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Showing 875 reviews

June 11, 2026

My experience with Mr David was great is ready to understand and help make clients satisfied More

by jeanmonege
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Not listed
Jun 11, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with our team at Copeland Toyota. We appreciate your feedback and invite you to contact us directly if you have any concerns to discuss.

June 07, 2026

Great experience very helpful I have been a customer since 2007 always helpful and very knowledgeable. I would recommend More

by cherylanne.walsh
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Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaina Alexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2026

Marty is the best . He is always so helpful and treats me well . Always is honest More

by Jmdurand1
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Yes
Employees Worked With
Marty
June 06, 2026

Great service, great people to work with. Honest and upfront with what your vehicle's service needs. More

by jim.terruso
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Yes
Employees Worked With
Dave Walsh
June 05, 2026

My car was inspected in a timely manner. I did expect to receive a detailed checklist which I would have liked to have had for reference. More

by afagan5103
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Recommend Dealer
Yes
Employees Worked With
Christian Ventura
Jun 05, 2026 -

Copeland Toyota responded

Thank you for your feedback about the inspection process. We understand the value of detailed information and appreciate you sharing your thoughts. Please contact us directly if you'd like to discuss this further.

June 03, 2026

Copeland Toyota service is exceptional! From the time you pull into the bay until the time you car is ready to leave, the customer service is always beyond compare, as is the servicing of More

by gkouman
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaina Alexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adviser Steven Bells was exceptional! Jasmine (I don’t know her last name) did a phenomenal job! Everyone from start to finish was excellent.
Jun 04, 2026 -

Copeland Toyota responded

Thank you for sharing your detailed experience with Copeland Toyota. We appreciate your trust in our service team and the care we provide for your Highlander. Your feedback is valuable to us.

May 30, 2026

Very knowledgeable staff, patient answering any questions and concerns. Enjoyed the time with all of the staff. More

by edm
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romeo
May 30, 2026 -

Copeland Toyota responded

Thank you for recognizing our knowledgeable and patient team. We're glad you had a good experience with Copeland Toyota. We appreciate your feedback.

May 27, 2026

They’re very nice and explained everything to me and the dealership is very clean since they remodeled it More

by Richard
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Recommend Dealer
Yes
Employees Worked With
The service department
May 28, 2026 -

Copeland Toyota responded

Thank you for sharing your experience. We're glad our team provided clear explanations and you noticed the clean, remodeled dealership. We appreciate your feedback at Copeland Toyota.

May 27, 2026

Very good and reliable and courteous employees ,they follow up with you and explain everything in detail they are going to do More

by Fatiedee
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2026 -

Copeland Toyota responded

Thank you for your feedback. Our team at Copeland Toyota values clear communication and reliability. We appreciate your comments.

May 25, 2026

Very professional all aspects from setting appointment to check in to waiting area to cashier. Service rep was great. More

by radamsces
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Walsh
May 25, 2026 -

Copeland Toyota responded

Thank you for recognizing our team's professionalism at Copeland Toyota. We appreciate your feedback.

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