Copeland Toyota

My car was inspected in a timely manner. I did expect to receive a detailed checklist which I would have liked to have had for reference. I did expect to receive a detailed checklist which I would have liked to have had for reference. More

Copeland Toyota service is exceptional! From the time you pull into the bay until the time you car is ready to leave, the customer service is always beyond compare, as is the servicing of From the time you pull into the bay until the time you car is ready to leave, the customer service is always beyond compare, as is the servicing of your car. The yearly service on my Highlander, on this visit was, as always, exceptional. Every question I had was addressed and a video link was shared where the technician showed and explained exactly what the results were from their inspection in relation to my specific concerns. I then received a phone call to discuss all the results of the additional inspection. (I actually had an answer to one question as soon as I mentioned it. My car has a safety feature that engages when necessary and just like that “poop” no more worries!) That’s why I trust the expertise, the experience and the dedication to excellence of Copeland Toyota’s service department! Copeland Toyota is in a class all of its own. More

Very knowledgeable staff, patient answering any questions and concerns. Enjoyed the time with all of the staff. and concerns. Enjoyed the time with all of the staff. More

They’re very nice and explained everything to me and the dealership is very clean since they remodeled it dealership is very clean since they remodeled it More

Very good and reliable and courteous employees ,they follow up with you and explain everything in detail they are going to do follow up with you and explain everything in detail they are going to do More

Very professional all aspects from setting appointment to check in to waiting area to cashier. Service rep was great. check in to waiting area to cashier. Service rep was great. More

They are very pleasant to deal with and keep us informed as they are attending to the car. as they are attending to the car. More

My experience with the salesman went very well except for an extra long wait time between agreeing to the terms and receiving the vehicle ! He was busy and didn’t have much time to go over everything in the an extra long wait time between agreeing to the terms and receiving the vehicle ! He was busy and didn’t have much time to go over everything in the truck ! Also had to wait over a week to get the dealership to mail me my registration after I got them the insurance info ! I had to call and was told it was there and didn’t understand why it was not mailed like the salesman said he would ! All that said for the most part I like dealing with you ! More

Customer reps are friendly, knowledgeable, and helpful. The technicians seem to be skilled and competent. I have always found service to be good and relatively speedy. The technicians seem to be skilled and competent. I have always found service to be good and relatively speedy. More

Great customer service and detention to details. The work. completed was thorough and professional. I would highly.recommend Copeland, Toyota Brockton. The work. completed was thorough and professional. I would highly.recommend Copeland, Toyota Brockton. More