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Copeland Toyota

Brockton, MA

4.8
928 Reviews
Whether you’re looking for a new or pre-owned Toyota, quality service, or genuine Toyota parts you can count on Copeland Toyota. Located conveniently off Route 24 exit 17A in Brockton, MA. We have been family owned and operated since 1970. Huge vehicle selection, state-of-the-art facility, drive-in service, and much more. You can count on Copeland Toyota for all your automotive needs. Copeland Toyota is the recipient of the Toyota President's Award, which recognizes our dedication to customer service.
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970 W Chestnut St

Brockton, MA

02301

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Showing 928 reviews

August 31, 2026

They made the sales and financial process as simple as possible. Just remember to read everything thoroughly! Especially the fine print! And ask as many questions as possible. Someone will be able to answ More

by Wdesir97
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deandre
August 31, 2026

Sales representative was very good after that things seem to have gone down a little bit. communication is the most important part to me. It lack at times More

by Beetle1122
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
I didn’t deal with any of the above only DeAndre Sims and a finance person
August 31, 2026

Service was great, advisor was very friendly and helpful. Can’t wait to go back More

by Christian Ventura
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Zack Silva
Sep 01, 2026 -

Copeland Toyota responded

Thank you for your positive feedback. We're glad our team could assist you well. We appreciate your support of Copeland Toyota.

August 30, 2026

Great dealership very fair when you need service pricing is reasonable and affordable. Service department keeps you informed on progress of work being done works around your schedule!!! More

by debxlt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Silva
Aug 31, 2026 -

Copeland Toyota responded

Thank you for recognizing our service department and pricing. We appreciate your feedback about Copeland Toyota.

August 30, 2026

Awesome service. Easy to work with. No pressure sales. Checking in constantly asking if they can do more. . More

by ramos33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaina Alexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Copeland Toyota responded

Thank you for your positive feedback. We're glad our team could assist you without pressure. Copeland Toyota appreciates your business.

August 29, 2026

It was a great experience dealing with the staff. Never did I feel pressured to buy the vehicle. They were quick to prepare the vehicle once I purchased it. Took care of registration and sticker.. More

by Martelli53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamilton
Aug 30, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with our team at Copeland Toyota. We're glad you felt comfortable during your visit and that the vehicle preparation met your expectations. We appreciate your feedback.

August 29, 2026

Very disappointing experience. We signed a purchase contract for a 2026 Toyota Sienna and paid a $4,000 deposit. The contract listed “Amount to be Financed” as N/A and specified t More

by nguyenphuthinh1983
Recommend Dealer
No
Employees Worked With
John Monteiro
Aug 30, 2026 -

Copeland Toyota responded

Hello, Thank you for taking the time to share your experience with us. Here, we strive to deliver transparency and thorough communication to all our customers. We want to have a chance to speak with you regarding the car-buying experience you had with our Sales Team. When you have a moment, please call us to discuss this further. Best Regards, Shahzad Shahab General Manager sshahab@copelandtoyota.com Copeland Toyota

August 29, 2026

The salesman, Hamilton Andrae, was the reason we went to Copeland. He was SUPERB!!!!! He made buying a $60,000 car enjoyable More

by Me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamilton Andrae
Aug 30, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with our team at Copeland Toyota. We appreciate your feedback.

August 20, 2026

All professional and the customer service team is always on time and always working hard to improve customer experience. More

by rodelynejoseph18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike H
Aug 20, 2026 -

Copeland Toyota responded

Thank you for recognizing our team's professionalism and dedication. We appreciate your support of Copeland Toyota.

August 18, 2026

Everyone was pleasantly professional. We test drove our car in the morning and drove it home that afternoon More

by mjprev
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaina Alexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2026 -

Copeland Toyota responded

Thank you for sharing your experience. We're glad our team provided professional service and helped you drive home your car the same day. We appreciate your feedback at Copeland Toyota.

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