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Copeland Toyota

Brockton, MA

4.8
897 Reviews
Whether you’re looking for a new or pre-owned Toyota, quality service, or genuine Toyota parts you can count on Copeland Toyota. Located conveniently off Route 24 exit 17A in Brockton, MA. We have been family owned and operated since 1970. Huge vehicle selection, state-of-the-art facility, drive-in service, and much more. You can count on Copeland Toyota for all your automotive needs. Copeland Toyota is the recipient of the Toyota President's Award, which recognizes our dedication to customer service.
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970 W Chestnut St

Brockton, MA

02301

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Showing 897 reviews

July 19, 2026

Service Advisor Michael Harrop from setting up my initial appointment to completion of all the work which was done on my Camry made the whole experience go smoothly and efficiently. He kept me informed every More

by Calvin25646
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Service Time
Recommend Dealer
Yes
Employees Worked With
Michael Harrop
Jul 20, 2026 -

Copeland Toyota responded

We appreciate your detailed feedback about your service experience at Copeland Toyota. Our team is glad to hear the process was smooth and efficient for your Camry. Thank you for recognizing the efforts of our service advisors and technicians.

July 19, 2026

Great service. Your employees are great,very friendly and knowledgeable. Loved getting the free manicure. More

by grandmadigna
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Steve Brennan and the gentleman in Finance
Jul 19, 2026 -

Copeland Toyota responded

Thank you for your kind words about our team at Copeland Toyota. We're glad you appreciated the service and the manicure. We appreciate your feedback.

July 19, 2026

Copeland was a good dealer! Very easy process matched a previous dealer and gave me what I wanted for my car! Only part of the process I did not like, I was getting outside fina More

by Lopezadriel15
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Romeo
Jul 19, 2026 -

Copeland Toyota responded

Thank you for recommending Copeland Toyota and sharing your experience. We understand the challenge with outside financing and appreciate your feedback. We're glad the overall process met your expectations.

July 18, 2026

Best dealer! I love going there, every employee is polite. I would definitely refer people. More

by RODNEY10
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Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaina Alexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2026 -

Copeland Toyota responded

Thank you for your kind words. We appreciate your recommendation. Copeland Toyota values your support.

July 15, 2026

I’ve been a customer of Copeland Toyota for a long time, and I can honestly say they continue to provide excellent service. I recently brought my Tacoma in for an air conditioning repair and an oil change, More

by alex.ortega
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVEN BEALS
Jul 16, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with Copeland Toyota. We appreciate your continued trust and recommendation. Your feedback about our service team means a lot to us.

July 15, 2026

I was treated with courtesy and professionalism. I was able to get the car I wanted at the payment I wanted. The whole process was painless! I highly recommend Copeland Toyota and Steve Brennan More

by catherinelarkin77
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Steve Brennan
Jul 16, 2026 -

Copeland Toyota responded

Thank you for recommending Copeland Toyota. We appreciate your feedback about the smooth process and courteous service.

July 13, 2026

Super helpful and I loved that they didn’t put pressure on in any to make a purchase. They just worked within my bounds. Deandre and Tony were great, go see them!! More

by Ademag
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deandre
Jul 14, 2026 -

Copeland Toyota responded

We appreciate your feedback and are glad our team worked within your bounds. Thank you for choosing Copeland Toyota.

July 11, 2026

Normally I have a great experience but this time was a long wait with no communication of when the service would be done. It was only an oil change, my appointment was at 10:40 and my car wasn’t ready unt More

by gawayne.brown1996
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bhcghn
Jul 12, 2026 -

Copeland Toyota responded

Hello, Please know your feedback is very important to us. I would appreciate the chance to speak with you about your experience with our Service Team. Whenever you can, would you send me an email with your best method of contact so we may discuss this? I look forward to hearing from you. Shahzad Shahab General Manager sshahab@copelandtoyota.com Copeland Toyota

July 10, 2026

I was a Mercedes Benz manager I like a dealership I can trust. I bought cars with my kids. More

by sk33
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
I don't remember
July 09, 2026

I had a very good experience at Copeland Toyota. Everyone was very kind. The salesman, Brett, was great. He made the entire experience very smooth. Everything was very transparent and straightforw More

by lizcasey1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ellis and Carleen Le Hogan
Jul 09, 2026 -

Copeland Toyota responded

Thank you for sharing your positive experience with Copeland Toyota. We're glad our team provided clear and smooth service. We appreciate your feedback.

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