Pretty easy to give 5 stars , I knew what wanted , what I could afford . Bill Thomas asked several questions and didn’t waste a minute of our time. I was exhausted and discouraged due to the fact I had been down Norwood auto mile where no one listened and took hours for me to end up just leaving in the the end I think Bill understood the stress and anxiety that comes along with big decisions. Bill made it easy , actually simple. I would highly recommend Bill to all my friends . It’s obvious he knows what he’s doing and I’m very grateful to him. Dealership so nice , offering us a drink , snack . Everyone had eye contact and seemed genuinely interested in helping you and making your purchasing of a car as easy as it can be .