
Copeland Toyota
Brockton, MA
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Good group of people. Answered all my questions. I've been going to this dealership for years. I've made two leases and a purchase from them and have been satisfied every time. I've been going to this dealership for years. I've made two leases and a purchase from them and have been satisfied every time. More
Total waste of time They ask you to come in and claim that they can get you a car with lower monthly payments than what you're now paying. After sitting there for hours w They ask you to come in and claim that they can get you a car with lower monthly payments than what you're now paying. After sitting there for hours while they go over everything and checking your credit, they realize that they can't help you. They say they'll call you the next day and they walk away without saying goodbye. You never hear from them again. I will never go there again. More
Truly customer focused I bought my first new car from Joe many years ago when he was working at another dealer. We have followed him because of his honesty and never trying I bought my first new car from Joe many years ago when he was working at another dealer. We have followed him because of his honesty and never trying to over sell the consumer. He removes any potential obstacles and even has been there to assist after buying the vehicle. We refer everyone we know to Copeland. Having bought four cars from him in the last three years speaks for itself. More
Could not be happier!! From the moment I walked in the door, until the moment I left, I was treated with the utmost courtesy and professionalism. I would definitely recomme From the moment I walked in the door, until the moment I left, I was treated with the utmost courtesy and professionalism. I would definitely recommend Copeland Toyota to all my friends and family. More
Excellent quality and service Huge inventory with a extremely knowledgable staff. Our sales rep was Alan Miller and we had a great experience buying our Toyota rav4. He let us take Huge inventory with a extremely knowledgable staff. Our sales rep was Alan Miller and we had a great experience buying our Toyota rav4. He let us take our time in making a decision offered us lots of options. He went above and beyond for us in everything in his power. I truly felt like a member of the Toyota family and not an outsider. I recommend everyone to go to Copeland Toyota and meet Alan Miller to get the same experience. More
Copland Toyota Service Department We have purchased all our Toyota's from Copland Toyota. Their service department is a also outstanding. They always make sure that the job is done ri We have purchased all our Toyota's from Copland Toyota. Their service department is a also outstanding. They always make sure that the job is done right and to our complete satisfaction. Thanks to Dave MacCormick and his team. Matt Kline has been especially helpful More
Amazing experience from start to finish My experience at Copeland was top notch. Starting with email communications from Sabrena and Jaqueline. They responded promptly, answered all my que My experience at Copeland was top notch. Starting with email communications from Sabrena and Jaqueline. They responded promptly, answered all my questions and kept me informed of the availability of the vehicle i was interested in. When we arrived after a two hour drive we were greeted by Alan who was courteous, knowledgeable, friendly and non pressuring. He was a breath of fresh air where car salesmen are concerned. The price of the vehicle was fair from the very start and the trade in offer they gave me was extremely generous. Mike in the financing department took care of the final buying experience and was professional and efficient, realizing we had a long ride home. I would absolutely do business here again and would not hesitate to drive 2 hours again to purchase my next vehicle from Copeland. More
Dishonest and Unprofessional Sales Staff Purchased a used truck for top dollar and had it shipped...after receiving nothing but rust underneath....unsafe to drive and dealership did nothing.t Purchased a used truck for top dollar and had it shipped...after receiving nothing but rust underneath....unsafe to drive and dealership did nothing.to resolve. Took a 6000.00 loss. Buyers beware. More
Purchase of a tacoma pickup This was one of the best experiences I have had while car shopping. No pressure & very polite. I highly recommend this dealership. The lady who handle This was one of the best experiences I have had while car shopping. No pressure & very polite. I highly recommend this dealership. The lady who handled the paperwork was wonderful,very polite &professional More
Surprisingly I bought the first car I drove. We went to Copeland to drive a couple of cars, not to buy. I have to say that Matt was quite the salesman, all good. He was low key, low pressure. He We went to Copeland to drive a couple of cars, not to buy. I have to say that Matt was quite the salesman, all good. He was low key, low pressure. He talked to us about what we were looking for. A RAV4 Hybrid was something we were thinking about. He picked one off the lot. It was the perfect car. His instincts were spot on. We drove it and bought it. That is extremely out of character but Matt found us just what we loved, so why drag it all out? He's a great addition to Copeland. More