Copeland Toyota

To much haggling My parents have bought 5 cars from copeland over the years. I have recently tried to do business with them as well, but have been unable to come up wi My parents have bought 5 cars from copeland over the years. I have recently tried to do business with them as well, but have been unable to come up with a fair price. Got the exact deal I wanted elsewhere (the price they essentially told me was impossible to do and that their best offer was going to be in line with every other dealer around and they advised me to be cautious of a bate and switch with other toyota dealers all via email). I know last time my parents bought a car from copeland they tried to lowball them on their trade-in and they had to argue a fair price on the car. I never got to negotiate the trade-in with them because the vehicle price was way far off other estimates. My experience at copeland is that you will have to haggle every price with them. I would buy elsewhere, but I would still get an estimate from them just to have multiple offers on the table to compare. Don't become a loyal customer to a single dealer. Always shop around is what I would stress the most! More

Best Car Buying Experience Ever! I went to Copeland Toyota to trade in my car and was referred to Alan Miller. Alan is the best car salesman I have ever worked with on buying on a ca I went to Copeland Toyota to trade in my car and was referred to Alan Miller. Alan is the best car salesman I have ever worked with on buying on a car. He presented us the facts, took a couple of test drives and we were able to make an informed decision and purchase the vehicle. I then had the pleasure of working with Pablo Tavarez in Financing who provided me with a thorough and detailed explanation regarding the financial side of my purchase. This was just a great overall car buying experience. From Sales to Finance to Service (I would like to acknowledge Marty Walsh and Mike Alford -- whom I have worked with on servicing my priorToyota vehicle) this dealership is just outstanding. If you are looking for a used or new Toyota, a professional, friendly and knowledgeable sales and finance team, and want great service on your vehicle, look no further -- this is the dealership for you. More

Great Team Great Price I was searching the internet for a specific used vehicle. Copeland Toyota had recently taken in the exact vehicle I was in search of. I was able to I was searching the internet for a specific used vehicle. Copeland Toyota had recently taken in the exact vehicle I was in search of. I was able to email the team to confirm the vehicle was there, and I was also able to get a pretty good estimate on my trade in before arriving. Traveling from out of state, I did not want to waste my time, or the teams time if the trade in was way off. Upon arrival they were extremely fair with the trade, which made the entire process go much faster. Specifically working with John, Mario and Shahzad made the entire process go quickly and easily (no one wants to spend two days at a dealership, these guys sped the process right along!!) Thanks again guys !! More

New car purchase Best new car purchase expirence ever, sent an email to ask about a new highlander in the begining, they never bugged me to ask when I was coming in i Best new car purchase expirence ever, sent an email to ask about a new highlander in the begining, they never bugged me to ask when I was coming in i Set up a date, they had everything ready for me when I got there and worked with me in everyway!! Thanks Carly More

Wonderful Experience As a first time buyer/leaser, I had no idea what I was doing, and was so nervous about making such a big decision. I had spent months going to numerou As a first time buyer/leaser, I had no idea what I was doing, and was so nervous about making such a big decision. I had spent months going to numerous dealerships trying to find the right car. My credit score wasn't the greatest and every dealership I went to told me that I would need a co-signer in order to get the car I was looking for. But then I found myself at Copeland Toyota, working with Mary Lopez and Mario Rocha. Mary told me all about their leasing programs, and educated me on the differences between leasing and buying. She made me feel comfortable, she was very patient with me, and she was able to explain everything to me in a way that I understood. Mario, who took care of the financial part, was very helpful and did a great job explaining the additional services that they offer. He even took the time to help me set up my automatic payments! The wonderful people at Copeland Toyota were able to get me into a car that I love, at a price that I am comfortable with-- with no co-signer! I am so happy with my new 2015 Toyota Corolla! :) More

Exceptional Sales Person I had the pleasure of working with Erik Thompson as my sales person at Copeland Toyota. Eric was not only very friendly and professional but was extr I had the pleasure of working with Erik Thompson as my sales person at Copeland Toyota. Eric was not only very friendly and professional but was extremely knowledgeable about all the functions and features of the vehicle I was interested in. He was also able to explain how the model had changed and progressed over the last several generations. He stayed focused on what I was looking for, followed up and followed through! Exemplary customer service!! More

New Tundra Total satisfaction on everything. Have purchased many vehicles here and sales and service people are wonderful. Will be back again. Inventory, price, Total satisfaction on everything. Have purchased many vehicles here and sales and service people are wonderful. Will be back again. Inventory, price, staff, and showroom are top notch. You are treated like family on every level. Allan Miller was my sale contact and was impressive on his knowledge of trucks. He spent considerable time on all aspects of the Tundra. I even met two neighbors Al Wasik and Max Reed. All three gentleman are part of what gives your business it's great reputation. I'll gladly recommend you to anyone looking for a vehicle or service. More

Past Client back again Ten years ago we bought a new 2005 Toyota Avalon from Copeland Toyota and we were very happy with the Copeland experience. So with the holiday around Ten years ago we bought a new 2005 Toyota Avalon from Copeland Toyota and we were very happy with the Copeland experience. So with the holiday around the corner and my wife wanting a new car back to Copeland we went. Before buying on the spot we did the typical car buying experience – visiting 4 more dealers to make sure we got the best deal and we experienced what we all hate when buying a new vehicle - that "Used/New Car Salesman Experience". After visiting the other dealers and getting a head ache I said what am I doing! We didn't get that at Copeland! We truly had a great experience. while purchasing my wife's 2015 Toyota Venza with much joy and happiness. Marcenel Louis-Charles and his manager Joe truly went beyond the call of duty. Let me explain, after looking at Copeland's inventory on Venzas we found that they didn't have quite what she wished for with equipment. We didn’t want a sun roof and she wanted the White pearl as an exterior color. Well 2 days later the guys at Copeland came through finding a car in Connecticut at another dealer. Marcenel called me and on the phone we made the deal. Four days later my wife and I picked up the new Venza. The following week we had the low-jack system installed and inspection sticker put on the car. NO HASSLE WHAT SO EVER. If you want a professional, no hassle experience when purchasing a new car ... then these guys at Copeland are your boys. Give them a call you'll be glad you did! More

New Car!! Went to the dealership to get a used car, ended up getting a new one thanks to William Mok!! He was so helpful and explained everything clearly to me Went to the dealership to get a used car, ended up getting a new one thanks to William Mok!! He was so helpful and explained everything clearly to me and my family. Helped us out a lot. More

Got my car for the price I wanted I came in to purchase my very first car. I asked for a white Toyota and my salesperson went out in the rain and got me a very nice white Toyota Corol I came in to purchase my very first car. I asked for a white Toyota and my salesperson went out in the rain and got me a very nice white Toyota Corolla at a decent price. More