Copeland Toyota

Awesome Experience!!!! This will be our 3rd vehicle from Copeland Toyota. Each time we've worked with William Mok and his service is truly exceptional! He was personable and This will be our 3rd vehicle from Copeland Toyota. Each time we've worked with William Mok and his service is truly exceptional! He was personable and very patient with us. We arrived last minute on Sunday and he stay even until after closing to help us out. He took care of us very well. Mario was quick and concise. He went through all the paperwork very thoroughly. Thanks again guys! More

Good service. Your service was very good because we like the service and we also like the honda insight and when we bought this car the price was reasonable. When t Your service was very good because we like the service and we also like the honda insight and when we bought this car the price was reasonable. When the front light was not bright we went to the dealership and they fixed it right away.Thanks for your service. More

Great Service from Erik Thompson and the team. Leased 2 Camrys for my company and they were right on top of everything. They gave me the advertised price with now hassles. They even offered to deli Leased 2 Camrys for my company and they were right on top of everything. They gave me the advertised price with now hassles. They even offered to deliver the cars at no charge. Will do business with them again. More

Erik Thompson! My wife and I needed a car quickly and had visited a few dealerships. Copeland is close by and Toyota a good brand .Erik's polite demeanor made it an My wife and I needed a car quickly and had visited a few dealerships. Copeland is close by and Toyota a good brand .Erik's polite demeanor made it an easy decision to sit and chat with him regarding a purchase.Once we discussed our parameters he conferred with a sales manager(Jay?) and a used model with only 26,000 miles was suggested.That's what we bought! It need 2 new hubcaps. Erik ordered up 4 and when they didn't fit , he re-ordered the proper hubcaps ,keeping me constantly updated. Erik had indicated ,when asked, that he had been selling cars for a year or so. From what my wife and I could see, he has taken naturally to the business and will have a successful career.He is respectful and attentive.Copeland is lucky to have him on their floor. More

New Camry lease from Erik Thompson! Great Experience!! I came in to buy a used car because my old car was totaled. After having several bad experiences at other dealerships, having people trying to harass I came in to buy a used car because my old car was totaled. After having several bad experiences at other dealerships, having people trying to harass me into buying a car from them, it was a breath of fresh air to be greeted by Erik Thompson. It was great to get to know him, and he ended up getting me into a brand new Camry with a lease, at less than I wanted to pay. I was a little hesitant about leasing at first, but he explained the terms to me and answered all of my 20 plus questions with confidence. He and the finance manager fought to get me approved for a loan, and he even called my insurance agent to get them to move a little faster on the project. The service was second to none. Once the loan was approved, I was driving the car home within a half an hour. During this time, Erik explained the maintenance and service package, and even gave me a full tour of the dealership. He even followed me home in the rental car I had been using at the time. All of this after 3PM on a Friday. Everyone else had left for the night when we finished. To Copeland leadership: Erik is a huge asset to your organization. He is dedicated, and friendly, and makes people feel comfortable, instead of pressured. He did a great job and he has made a customer for life through this sale! More

Wonderful Experience! My wife and I arrived unannounced at Copeland Toyota looking to test drive a particular vehicle we were interested in. We were greeted outside on the My wife and I arrived unannounced at Copeland Toyota looking to test drive a particular vehicle we were interested in. We were greeted outside on the lot by salesperson, Carlos Cabral. From the beginning, Carlos presented as being professional and accommodating. Carlos got the keys for the vehicle and allowed us to test drive the vehicle. After the test drive, My wife and I went inside the dealership with Carlos and negotiated a fair deal on the vehicle. Tony in finance also showed patience and professionalism. Carlos demonstrated patience and a real understanding for what stressors come along with purchasing a vehicle. At pickup, Carlos was there to greet my wife and took the time to explain and demonstrate how the cars technology components work and features of the vehicle. The car came in immaculate detailed condition! My wife and I appreciate the "above and beyond" that Carlos showed in ensuring we had a pleasant and stress free experience in purchasing a vehicle. Copeland should be thankful they have a salesperson like Carlos! Again thank you Carlos for showing us that purchasing a vehicle can be an enjoyable and pressure free experience. If you are looking for someone who is patient and professional and takes pride in their work, go see Carlos Cabral at Copeland Toyota! More

Our Experience with Copeland Toyota was AWESOME !!!!!!!!!!!! We where met at the door by a sales person who was polite and greeted my wife and I with professionalism. We knew what vehicles we wanted to look at a We where met at the door by a sales person who was polite and greeted my wife and I with professionalism. We knew what vehicles we wanted to look at and he was more than happy to show us the vehicles. My wife picked the vehicle she liked, Next thing we knew we where in the vehicle going on a test drive. On our test drive we notice the brakes making some noise, after we returned we talked about the vehicle and my wife really liked it. Copeland salesperson had the brakes repaired (new pads and rotors turned) pretty much 2/3's of a brake job at no cost to us. I like to see another dealership beat that ! They gave us fair market value for our 2007 Chrysler 300 so after signing papers and waiting for the brakes to be done which wasn;t long my wife drove home in her new 2011 Toyota Rav4, Copeland Toyota Rocks !!!!!! More

Phenomenal Service Erik Thompson & the Copeland Toyota staff put me at ease when it came buying my first car. I wasn't sure what to expect when I walked through the door Erik Thompson & the Copeland Toyota staff put me at ease when it came buying my first car. I wasn't sure what to expect when I walked through the door, but the anxiety of making such a big purchase vanished in a matter of minutes thanks to the guys at Copeland. Erik, in particular, was extremely helpful, as he laid out the entire process in a very simple manner, allowing me to feel comfortable every step of the way. When it comes to buying a Toyota, I don't plan on going anywhere else. More

First Brand New Car! My husband and I had been looking around for my next car, but hadn't really considered Toyota until we drove through the lot and saw the 2014 Corolla. My husband and I had been looking around for my next car, but hadn't really considered Toyota until we drove through the lot and saw the 2014 Corolla. This was my first time buying a brand new car, and my first time going through the whole sales process and Erik really put us at ease. He answered all of our questions even the ones we didn't know to ask. We didn't know we'd be purchasing the car that day but I am so happy we did. Thanks Erik! More