Copeland Toyota

Phenomenal Service Erik Thompson & the Copeland Toyota staff put me at ease when it came buying my first car. I wasn't sure what to expect when I walked through the door Erik Thompson & the Copeland Toyota staff put me at ease when it came buying my first car. I wasn't sure what to expect when I walked through the door, but the anxiety of making such a big purchase vanished in a matter of minutes thanks to the guys at Copeland. Erik, in particular, was extremely helpful, as he laid out the entire process in a very simple manner, allowing me to feel comfortable every step of the way. When it comes to buying a Toyota, I don't plan on going anywhere else. More

First Brand New Car! My husband and I had been looking around for my next car, but hadn't really considered Toyota until we drove through the lot and saw the 2014 Corolla. My husband and I had been looking around for my next car, but hadn't really considered Toyota until we drove through the lot and saw the 2014 Corolla. This was my first time buying a brand new car, and my first time going through the whole sales process and Erik really put us at ease. He answered all of our questions even the ones we didn't know to ask. We didn't know we'd be purchasing the car that day but I am so happy we did. Thanks Erik! More

First major purchase I went in after looking at a few other dealerships and was pleased right off the bat. From the appearance to how well we were treated right after ente I went in after looking at a few other dealerships and was pleased right off the bat. From the appearance to how well we were treated right after entering the building I had a good feeling about this dealership. Being my first major purchase i had a lot of requirements and had a good idea of what i could afford. Not being able to find anything I opted to leave but Erik in sales (the one who sold me the car) convinced me to take one good look around where I found the perfect car. Overall I really do like everything about this dealership. Because his full name isn't on the list Erik Thompson was the one who sold me the car. More

Even my wife was impressed, and she's never happy!!! I had Erik Thompson as my sales person. He was very professional and made me feel comfortable through the whole entire process. Even my wife was impre I had Erik Thompson as my sales person. He was very professional and made me feel comfortable through the whole entire process. Even my wife was impressed, and she's never happy!! I went in looking for a Camry, but ended up getting a Corolla Sport. I saved myself time and money by working with Erik and the rest of the Copeland staff. Thank you so much Eric!!! And thank you for the snickers bar!!! More

First time Toyota buyer. Everyone was great.From Sales to Finance to departure the experience may have been the best ever received in buying a new car. We travelled a long w Everyone was great.From Sales to Finance to departure the experience may have been the best ever received in buying a new car. We travelled a long way because of their reputation,too! Could have gone local buy Copeland was well worth it. More

Great experience purchasing from this great dealership Everyone at Copeland Toyota was very helpful in making the process of buying my first new car hassle-free and exciting. Shahzad found the exact car I Everyone at Copeland Toyota was very helpful in making the process of buying my first new car hassle-free and exciting. Shahzad found the exact car I was looking for and the dealership had the car ready for me when I came to finish up the paperwork that was already prepared by Max. Melvin, Mario, and Freddie made the process go quickly and made sure everything was finished and my expectations were fulfilled before I drove away. More

Excellent customer service We were greater by Carly Lam Le and she was exceptionally knowledgeable and personable. She new her facts and was attentive to our needs. For our l We were greater by Carly Lam Le and she was exceptionally knowledgeable and personable. She new her facts and was attentive to our needs. For our last Toyota we dealt with a local competitor and had a horrible experience and Copeland out surpassed the other dealership. I have already recommended this dealership to friends and family More

Above and Beyond My salesperson William Mok really cares about his customers. He goes above and beyond what other sales reps would do. He is very honest and helpful. H My salesperson William Mok really cares about his customers. He goes above and beyond what other sales reps would do. He is very honest and helpful. He even helped me to return my leased vehicle and return my plates after purchasing my Camry. He comes in on his days off to help with the vehicle purchase and calls days later to check in on you and see if you have any questions or concerns. Who else does that? All of the personnel at this dealership are extremely helpful and friendly ... I highly recommend this dealership for new or certified pre owned vehicles. This is the second car I have purchased from this dealership. I shopped them last after dealing with 3 other high pressure annoying dealerships. More