Copeland Toyota

Great Experience! This was our first visit to this dealership, we were trying to buy a used minivan from another dealership in that area and made the TWO HOUR trip to This was our first visit to this dealership, we were trying to buy a used minivan from another dealership in that area and made the TWO HOUR trip to possibly buy it...it was a mess!!! So we drove to this wonderful dealership and was greeted by Homar Rodriguez right away, great personality...something we've never experienced before...took all the time we needed..and helped us all that he possibly could and we made the best decision to move forward with our NEW Sienna, he is by far the BEST salesperson we have ever dealt with and this is our SIXTH Toyota lease. Easiest time with the financing part, thanks to Pablo Tavarez for his help with lowering our payment and we appreciated his time and kindness which goes a long way when you are making a huge decision. We would highly recommend this professional dealership..even if you have to travel like we did, they truly care about their customers and will do their best!!! We can't say enough GOOD!!!! More

Great Experience.. My wife and I would like to commend Copeland Toyota for assisting us with the purchase of our new vehicle. We had previously leased with Copeland and My wife and I would like to commend Copeland Toyota for assisting us with the purchase of our new vehicle. We had previously leased with Copeland and it was a seamless process. At the end of our lease, we wanted to explore other options, and Copeland's Sales and Leasing Consultant Alan Miller was phenomenal in helping us out. We went in there with completely open minds and Alan was great in just guiding us through our various options and letting us make the choice that was best for us. There was no pressure...just pleasant and frank discussions about the vehicle and purchase/lease options. When we were done, I told Alan that I would recommend anyone I know to him and Copeland...so...what better forum than this. Thank You Copeland and Alan Miller. More

Stay away from the "gap warranty bundle" I was told I can cancel the gap warranty bundle which comes with the LoJack system. When I cancelled within the 30 days I called and spoke to Mario ag I was told I can cancel the gap warranty bundle which comes with the LoJack system. When I cancelled within the 30 days I called and spoke to Mario again too make sure I wouldn't get charged anything for canceling the whole bundle and I was told just $50. FYI I also brought this up on the day I purchased the car because I know that LoJack is an item that needs to be installed in the car that's another reason why I asked. Terrible service and I just referred a friend to buy a car from their before this whole incident. More

BEWARE OF SERVICE DEPT I bought my used rav4 here and returned it to have the ecm replaced. When I bought the car I questioned the sales person about the ecm recall. He rea I bought my used rav4 here and returned it to have the ecm replaced. When I bought the car I questioned the sales person about the ecm recall. He reassured me that it had been reprogrammed and was all set. Not so. When I brought it in, I specifically told them to replace the ecm only, do nothing else. Well, they did their "100 point inspection" anyways. They loosened my exhaust and told me I had a leak in my transmission pan. I immediately brought it to my trusted mechanic who tightened my exhaust back up and we have yet to find a leak in my transmission pan. I went all the way up to Todd Copeland, nobody could give me an answer to why they were under my car when the ecm is located in the dash. Mr. Copeland even said "call me personally next time you come in so I can handle you with kid gloves" Really??!!! I don"t need to be handled with kid gloves, just be respected as a customer. Will NEVER return to this place! More