Copeland Toyota

I've purchased three Toyota vehicles from Copeland starting in 2000 with an Avalon and I've found their sales department to be straight-forward, and if you keep your negotiation to facts avoiding the starting in 2000 with an Avalon and I've found their sales department to be straight-forward, and if you keep your negotiation to facts avoiding the bluster one sometimes sees at American car dealers you'll know what your're paying relative to the invoice price and can judge from there. In general I've found the sales department better than most. My experience with service has been a bit inconsistent. Once you know which customer support reps know the vehicles better than you do, you'll get good service because they drive the process with the repair technicians and can inform you if there's something of which you're not aware. My main problem area in terms of durability of work done has been with brakes; I'm not sure why this has been the case. There were a couple of repair cases a few years ago where I got a rep, he gave me an "explanation", and then I went back a month later, quietly got another rep, and got the problem finally repaired with no reoccurrence. There was a recent example where an issue was found and noted in the parerwork but not mentioned to me at checkout which I caught reviewing the paperwork later. I now know whom to request to get the plain truth. Once you find who's good in service you'll be well served. More

I had a great experience purchaseing a vehicle through Copeland Toyota. Allan Pires, the salesman, was very knowledgable and made me feel very comfortable. He has a great personality making the transiti Copeland Toyota. Allan Pires, the salesman, was very knowledgable and made me feel very comfortable. He has a great personality making the transition easy. I would recommend anyone and everyone to purchase a vehicle through Copeland... More

My 2005 Avalon has always been serviced by Copeland. Copeland Toyota consistently provides excellent service and advice for proper maintenance for vehicle. In addition, their waiting room is clean and Copeland Toyota consistently provides excellent service and advice for proper maintenance for vehicle. In addition, their waiting room is clean and receptive to a good customer experience. Copeland's service advisers have been very honest in their advice. More

I had an excellent experience purchasing my second Toyota from Franco at Copeland Toyota. When it was time for a new car, I called Franco to let him know what we were looking for. He didn't apply any press from Franco at Copeland Toyota. When it was time for a new car, I called Franco to let him know what we were looking for. He didn't apply any pressure to my purchase and found us exactly the car we wanted. We love our new AWD Sienna and recommend the dealership and of course Franco to anyone looking for an enjoyable car buying experience. More

I was extremely impressed by this dealership: the amazing facilities, the friendliness of the personnel, the inventory available, among others. The purchase was easy, I had a lot of information to make my facilities, the friendliness of the personnel, the inventory available, among others. The purchase was easy, I had a lot of information to make my choice of car and accessories. The service provided was amazing, they did everything except for making the check, which made the already enjoyable experience of buying a new car even better. I personally worked with Carlos Cabral, who was very friendly and knowledgable. and had a lot of patience with the infinite number of questions I had about the car and options. I would definitely tell my friends and family to go to Copeland Toyota and to ask for Carlos when thinking about buying a car. More

Since moving to the south shore in 1989 we needed to find a Toyota dealer. Upon needing our oil changes and tire rotations we found Copeland very accomidating with our needs. When the first time came to repl a Toyota dealer. Upon needing our oil changes and tire rotations we found Copeland very accomidating with our needs. When the first time came to replace our vehicle,we chose once again the dealer that met our needs and also brought our daughter who at that time leased a vehicle. We are repeat customers and will keep coming back. More

I have stop in many dealers to verify the price of a toyota corolla , most the places hide the price the car and push a test drive on you with out knowing the price . Copeland toyota give me ahead the toyota corolla , most the places hide the price the car and push a test drive on you with out knowing the price . Copeland toyota give me ahead the price the car that I want,salesman Stan Morrill was very communicative ,courteous and efficient, answers all the questions I have about the car ,I got a great deal on the price the car .Was really a VIP treatment a five stars experience. More

Prompt service, courteous service department. Kudos to John. Going on my 6th year at Copeland Toyota. Excellent all-around service as always! Thank you very much! John. Going on my 6th year at Copeland Toyota. Excellent all-around service as always! Thank you very much! More

Tony was wonderful to work with. He took the time to bring me the car at work. I will recommend him in a heart beat. bring me the car at work. I will recommend him in a heart beat. More

If your looking for a new or pre owned Toyota/Scion, go to Copeland Toyota and ask for Michael "Mike" Hilliard. I helped my mother shop for a 2001 Rav4 (among other vehicles) and Mike's professionalism, st to Copeland Toyota and ask for Michael "Mike" Hilliard. I helped my mother shop for a 2001 Rav4 (among other vehicles) and Mike's professionalism, straight-forwardness and product knowledge made it an easy decision, not to mention a quick and painless car-buying process. Mike went out of his way to accomodate our busy schedules and surpassed our expectations. From the meet and greet all the way to the finance office with Steve Buchanan was a pleasurable experience. Definately would and WILL recommend! More