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Copeland Toyota
Brockton, MA
717 Reviews
Whether you’re looking for a new or pre-owned Toyota, quality service, or genuine Toyota parts you can count on Copeland Toyota. Located conveniently off Route 24 exit 17A in Brockton, MA. We have been family owned and operated since 1970. Huge vehicle selection, state-of-the-art facility, drive-in service, and much more. You can count on Copeland Toyota for all your automotive needs.
Copeland Toyota is the recipient of the Toyota President's Award, which recognizes our dedication to customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 717 reviews
September 19, 2011
I have dealt with Copeland Toyota for almost 25 years both for service and new cars. Even when we have been travelling I,ve always been able to call Copeland for advise and or referrals. both for service and new cars. Even when we have been travelling I,ve always been able to call Copeland for advise and or referrals. More
by Kevsullivan
Employees Worked With
Dave Mc Cormack, Joe Corderiro, Regi Maxi , Joe Cordeiro
September 19, 2011
Was very happy with the overall exprerience at Copeland Toyota Scion from the internet quote from Paul Tavares to the salesman Scott Wager and Steve Robertson and Shazzard Toyota Scion from the internet quote from Paul Tavares to the salesman Scott Wager and Steve Robertson and Shazzard More
by seacraft2374
Employees Worked With
Scott Wager, Shazard and Steve Robertson, Shahzad Shahab, Steve Robertson
September 14, 2011
The sales person was low key, helpful but not pushy, and the price of the car was quite fair. Actually, the sales person spent considerable time both before and after the purchase explaining features of the the price of the car was quite fair. Actually, the sales person spent considerable time both before and after the purchase explaining features of the car including technical accessories. More
by jlevin1049
Employees Worked With
Reggie Maxie
September 13, 2011
My recent purchase of a Venza at Copeland Toyota was a wonderful experience due to my sales person Dick May, he was knowledgeable, experienced and patient. I never felt pressured or rushed in making a de wonderful experience due to my sales person Dick May, he was knowledgeable, experienced and patient. I never felt pressured or rushed in making a decision. I will recommend the dealership and specifically Dick May to my family and friends who might be looking to purchase a Toyota. More
by dcparcon
Employees Worked With
Dick May, Dick May
September 12, 2011
After shopping around at several other Toyota Dealerships, I finally felt like I was being treated fairly, honestly and in a transparent manner. All of my questions were answered clearly and wit Dealerships, I finally felt like I was being treated fairly, honestly and in a transparent manner. All of my questions were answered clearly and without ambiguity. As a result, I felt confident making my decision to lease a 2011 Highlander. My experience at Copeland was extremely refreshing. More
by rboston
Employees Worked With
Dick May and Sam Abou-Ateih, Dick May
September 12, 2011
Purchased my car from Copeland and have done all service work there. It's a friendly atmosphere the service advisors are generally pretty good and they schedule there service appointments in a way to minim work there. It's a friendly atmosphere the service advisors are generally pretty good and they schedule there service appointments in a way to minimize unnecessary wait time. More
by bdoleary
Employees Worked With
John - Service Dept
September 08, 2011
Every thing was excellent especially Mr William Mok. The offer was great and quality of work was really excellent.Thank you and I am sure I will recommend copeland Toyota Scion to my friends. offer was great and quality of work was really excellent.Thank you and I am sure I will recommend copeland Toyota Scion to my friends. More
by drreslan
Employees Worked With
William Mok, William Mok
September 08, 2011
Absolutely the best new car purchasing experience I have ever had. I was treated fairly and respectfully throughout the entire process. Everyone I dealth with was knowledgable, professional and courteous. ever had. I was treated fairly and respectfully throughout the entire process. Everyone I dealth with was knowledgable, professional and courteous. Management of Copeland Toyota obviously "gets it" I have already recommended Copelend to friends and family. More
by joeuni
Employees Worked With
3
September 07, 2011
Poor Rating because of bait-and-switch and rude salesman. Called about a car advertized on the web. Told it was sold. The salesman tried talking me into a higher priced car. Tried to politely end the c Called about a car advertized on the web. Told it was sold. The salesman tried talking me into a higher priced car. Tried to politely end the call. Salesman starts accusing me of being rude. ??? Because I did not want to discuss the higher priced, non-discounted cars every other dealer has for sale on their lot as well???? Bait-and-switch is fraud. I'd call fraud rude. Trying to intimidate a customer to stay on the line is an old sales trick. Watch out for these operators. More
by Mark_123
Employees Worked With
Sales Contact
September 05, 2011
I purchased a used car and was having an issue,The Sales Manager's Jay and Max personally came to my house to view the problem and all turned out fine. Very good service. How many Big dealers would do that Manager's Jay and Max personally came to my house to view the problem and all turned out fine. Very good service. How many Big dealers would do that for you? Thanks guys. Car has been great since my purchase last year. More
by mattryans
Employees Worked With
Allen,Jay,Max, Jay Khub, Max Reed
