Copeland Toyota

Simply put it was the best car buying experience I have ever had. In the end I chose the 4Runner, and I could not be happier with my purchase. Todd and his staff were extremely friendly and professional fr ever had. In the end I chose the 4Runner, and I could not be happier with my purchase. Todd and his staff were extremely friendly and professional from the firt moment through until I drove away. They were patient in listeninig to my needs and helped me select the right vehicle. The team worked diligently to search for the right vehicle for me (color, options etc), and found the perfect car. There was absolutely no pressure through the process, even though it would have been esier to push me into a vehicle they had on the lot that was missing just a few of my desired options. Lastly, I expect that when I get that level of service, I would be requried to pay more. I was pleaseantly surprised that the cost was the best I could have received from any surrrounding dealer. Net - Copeland Toyota is not the closest Toyota dealer to me, but it was certainly worth the extra miles I drove. Thank you to everyone at Copeland Toyota. More

I have found the dealership to be very friendly and helpful at all times. Having bought my first new car forty years ago, I find Copeland Toyota a rarity. From my initial contact with them over a year helpful at all times. Having bought my first new car forty years ago, I find Copeland Toyota a rarity. From my initial contact with them over a year ago and each contact since I have found that they strive to serve their customers and make the experience a plus. More

After checking this website recomendations on this dealer, I went to buy get a good deal on a toyota camry, but I got screw at the end. They always give a final number but when going to sign the paper dealer, I went to buy get a good deal on a toyota camry, but I got screw at the end. They always give a final number but when going to sign the paper they price goes up. Go figures. I don't recomend this dealer at all. More

Copeland Toyota is the dealer to buy from! Got a price from Brian D. in the internet department & the price blew us away. Almost $1000 less than those "other dealers" right off the bat. Went in to test from Brian D. in the internet department & the price blew us away. Almost $1000 less than those "other dealers" right off the bat. Went in to test drive a Rav 4 Sport & met Steve who was very nice & low key. Not your typical "strong arm" salesman. The price included everything.....no extras like plates, registration, destination fees, etc... No hidden charges when it was time to write the check!! We walked away with the vehicle we wanted at a terrific price. Do yourself a favor & skip the "other dealers" that are trying every trick in the book to get you to buy a car. Buy from Copeland Toyota where you get full disclosure & really terrific people. More

Engine light came on. My wife needs car for appointments with clients and must have a car she can rely on. She called Copeland Toyota right away; they gave her an appointment that same day and took care of with clients and must have a car she can rely on. She called Copeland Toyota right away; they gave her an appointment that same day and took care of problem that caused engine light to come on. Our experience with Copeland Toyota's service department has been consistently excellent with attentive and dependable personnel. We stopped buying our Toyotas from a dealer much closer to home because their service department was unattentive and undependable. More

Generally I find Copeland Toyota service department to give you the service you want or need, not extra services the dealer is trying to sell. Other dealers are constantly trying to push additional servi give you the service you want or need, not extra services the dealer is trying to sell. Other dealers are constantly trying to push additional services on you, haven't had that experience at Copeland. More

I always bought my Toyotas and had them serviced at the Clair dealership in West Roxbury. Eventually I moved from West Roxbury to Bellingham, Mass. It is a distance of about 45 miles. I never had a problem Clair dealership in West Roxbury. Eventually I moved from West Roxbury to Bellingham, Mass. It is a distance of about 45 miles. I never had a problem with Clair. The service writers were pleasant and my 1989 Camry lasted thirteen years. I then bought a RAV4 from Clair and then traded it in for a newer model. Soon after I bought the second RAV4, Clair sold its dealership to Prime. I still continued with Prime but something had changed at the dealership. There were always new people at the service counter. I continued with Prime until one day I went in for regularly scheduled service and to have the tire pressure light reset (caused by Prime on a previous service visit). I thought all was fine until halfway home when the tire pressure light came back on. I called Prime and the man I spoke to was sympathetic and told me to come back the next day. Because of the distance, I told him it was an inconvenience for me to drive that distance again. I also told him I would not come back to Prime and since that time, I have been true to my word. One day while in Brockton, I saw a billboard advertising Copeland Toyota. I dropped in and the dealer fixed the tire pressure warning light without charge. I was impressed with Copeland and began to bring my RAV4 there to have it serviced. So far, I have been very satisfied with Copeland. Although Copeland in Brockton is probably farther away than Clair in West Roxbury, I continue to go to Copeland. So far they have met all my expectations of what good service should be. Now here is a story not related to the service I received at Copeland yesterday. Today I was driving to the veterinarian with a dog and a cat in the car. It was snowing a bit. As I turned left into the veterinarian's parking lot, a 22 year old boy in a Grand Prix wasn't watching what he was doing. He rear-ended my RAV4 and caused damage to the right rear pushing the bumper against the back tire. I was strapped in, the dog was strapped in, and the cat was in the very rear in a carrier. Luckily, I wasn't hurt, the dog and cat did not get hurt, and the driver of the Grand Prix and his passenger were not hurt. However, the Grand Prix's front end suffered substantial damage. As a side note, I am unhappy to hear of the acceleration problems drivers of certain Toyota models are having. I hope Toyota can resolve the problem and regain Toyota lovers' trust and bragging rights about Toyota's reliability. More

My husband and I would like everyone to know that; We had a GREAT EXPERIENCE DOING BUSINESS AT COPELAND TOYOTA. Laura was very professional and got all the paper work done with no stress at all for us. Tony a GREAT EXPERIENCE DOING BUSINESS AT COPELAND TOYOTA. Laura was very professional and got all the paper work done with no stress at all for us. Tony Petti the sales person was extremely knowlegeable about the product he work with, and my husband really liked work with Tony because of his honesty, and because he gives you time and space to think about the deal, he does not tell you something because you want to hear, he tells you the way it is. And as a great sales person he is NOT breathing on your neck asking you ...we got deal??? Tony answered every single question we had about the Camry LE that we were buying. We left the store with a great feeling that we did a great deal. And we (girls) always like the fact that our husbands are happy when spending money on us...lol Husbands happy, wives happy even more. More

I had a wonderful experience using Copeland. Ivan worked with me to find a lease and vehicle to fit my budget. Once in the door, Allan put me right at ease. He possesses the perfect blend of friendliness with me to find a lease and vehicle to fit my budget. Once in the door, Allan put me right at ease. He possesses the perfect blend of friendliness and professionalism. I never felt pressured once. I have and will continue to recommend Copeland to anyone I know looking to buy a car. Thanks for a great experience! More

I would definitely rate the dealer and the services he provided a 5 + if I am able to. Being my first time purchasing a car, I am not sure about the process and the paperwork that comes with buying a new provided a 5 + if I am able to. Being my first time purchasing a car, I am not sure about the process and the paperwork that comes with buying a new car. However, my dealer William Mok ensured that I understood each and every step regarding the paperwork. That being said, William made sure that the pricing and everything were suitable for me; as I am currently a college student with tons of debt already. When I was rating the “friendliness” section, it should have been “Buddy” instead because unlike other dealers I had been to which only care about selling cars, he cares about my safety and even taught me valuable experiences as a driver to ensure that I have a safe and an enjoyable time driving. My overall experience at this dealership gets a 5 out of 5 and I would definitely recommend this dealer as I am very satisfied with the car, the service, and the experience I received at Copeland Toyota. More