Copeland Toyota

We had visited 3 other Toyota dealers before going to Copeland, including McGee in Hanover where we had done business for YEARS! We were met with high pressure, high prices and "the deal is only good fo Copeland, including McGee in Hanover where we had done business for YEARS! We were met with high pressure, high prices and "the deal is only good for today!" After a brief conversation at Copeland with RAY (assistant sales manager??) while we we were walking around looking at colors of cars,we returned to meet with Tony Petti. In a matter of minutes we were relaxed and laughing about our other experiences. Tony treated us with respect and professionalism. We had actually brought our car to Copeland for services in the past because of the location and great service, not to mention the great coffee! This time we decided to buy our previously leased car and lease a new car. Tony even found me an aloe green, my first choice of color! He led us down the path with warmth, sincerity and professionalism. When we picked up the car he went over all the details of how everything worked (even though it was our 5th Toyota) and made sure we had no questions. The car was also immaculate. Our financial person, Steve Buchanan was also VERY personable and knowledgeable. He facilitated our purchase and our lease with expertise making our confidence level quite high! What more can I say? We have told everyone about our experience and even offered to do a customer commercial for Copeland! Questions? call 781-341-4018 Bernice Kohn More

We have had some problems with another local Toyota dealership and decided to try out Copeland for our service needs due to a very bad experience at the other local dealer(they didn't tighten the OIL P dealership and decided to try out Copeland for our service needs due to a very bad experience at the other local dealer(they didn't tighten the OIL PLUG!!!! and it started to drain oil all over my driveway). We were very leary about going back to a dealership at all. The staff at Copeland was fantastic, very friendly and knowledgable. They answered all our questions and soothed our fears. The car was done well before the "delivery" time and it was perfect. ALL MY FUTURE NEEDS FOR BOTH OF MY TOYOTA VEHICLES WILL BE TAKEN TO COPELAND. More

Always a good experience. indoor service facility is great. Everyone you deal with is friendly and informed. Prices are fair and the on-line appointment function is easy to use. The service estimates ar great. Everyone you deal with is friendly and informed. Prices are fair and the on-line appointment function is easy to use. The service estimates are easy to read and understandable. The owners of company are acessible. More

We purchased our 2007 Camry hybrid from Copeland in September, 2006. It was the first Toyota we had ever bought. The purchase negotiations were practically nil because time was of the essence since t September, 2006. It was the first Toyota we had ever bought. The purchase negotiations were practically nil because time was of the essence since the IRS tax credit ran out at the end of that month. Nevertheless, their sales people and their management accommodated us in every other way possible. Since then we have been bringing the car back for routine servicing and have enjoyed the same level of attention and good work. Arthur & Jane Gillis More

I had struck a significant pothole on Route 95 with my right front tire and was concerned about possible damage to tire in addition to the balance of the tire and possible front end damage. Service Dept. right front tire and was concerned about possible damage to tire in addition to the balance of the tire and possible front end damage. Service Dept. said that they checked it out completely and there were no signs of damage.. More

The sales process at Copeland Toyota was completely hassle-free. I was quickly able to find the exact Camry options and color I was looking for, and it was easy to agree on a fair and competitive pric hassle-free. I was quickly able to find the exact Camry options and color I was looking for, and it was easy to agree on a fair and competitive price for the vehicle. The follow-up by the salesman on paperwork and registration details was also excellent. More

The staff is friendly, informative, and values my time. They are always courteous and the work is done well and in a timely fashion. The salesman handled the sale without difficutly, answered all question They are always courteous and the work is done well and in a timely fashion. The salesman handled the sale without difficutly, answered all questions, was patient and demonstrated all features upon delivery. More

Very easy to buy from, went right down to invoice price, no problem. Service dept goes out of thier way to help you. Even if you didnt buy from them. Bought one toyota from Copeland and one from another dea no problem. Service dept goes out of thier way to help you. Even if you didnt buy from them. Bought one toyota from Copeland and one from another dealer. The next one will come from Copeland again. More

Copeland Toyota gave the best real price in response to my email inquiries - no hidden extra fees, no use of rebates that I don't actually qualify for, everything literally in black and white. Tim is a str my email inquiries - no hidden extra fees, no use of rebates that I don't actually qualify for, everything literally in black and white. Tim is a straight shooter, very likeable, low pressure, knowledgeable, and got me a terrific deal on a 2009 Prius. If we lived closer I would have made the purchase here. More

Have been dealing with Copeland for 20 plus years. Have dealt with John McMullen the service dept. for at least 15. Services is always fast and good. Have done business when buying with Todd Copeland ,he h dealt with John McMullen the service dept. for at least 15. Services is always fast and good. Have done business when buying with Todd Copeland ,he has always been fair and helpful. A nice group of people, looking forward to buying a new car shortly. More