Copeland Toyota

I would definitely rate the dealer and the services he provided a 5 + if I am able to. Being my first time purchasing a car, I am not sure about the process and the paperwork that comes with buying a new provided a 5 + if I am able to. Being my first time purchasing a car, I am not sure about the process and the paperwork that comes with buying a new car. However, my dealer William Mok ensured that I understood each and every step regarding the paperwork. That being said, William made sure that the pricing and everything were suitable for me; as I am currently a college student with tons of debt already. When I was rating the “friendliness” section, it should have been “Buddy” instead because unlike other dealers I had been to which only care about selling cars, he cares about my safety and even taught me valuable experiences as a driver to ensure that I have a safe and an enjoyable time driving. My overall experience at this dealership gets a 5 out of 5 and I would definitely recommend this dealer as I am very satisfied with the car, the service, and the experience I received at Copeland Toyota. More

I have bought two cars from Copeland and have had service done too. They significantly beat Boch's price and were very fair and honest. Like any dealer they try to upsell you, but take no for an answer. The done too. They significantly beat Boch's price and were very fair and honest. Like any dealer they try to upsell you, but take no for an answer. The dealership is the best I have dealt with in the Boston area. More

Believe me I did tons of research before purchasing my new Venza. I probably contacted 10 Toyota dealers looking for prices and information. Copeland was by far the most honest and straight-forward of an new Venza. I probably contacted 10 Toyota dealers looking for prices and information. Copeland was by far the most honest and straight-forward of any of them. Max Reed was very helpful throughout the whole process, which orginally started with the cash for clunkers program. He gave honest answers to my questions and if he didn't know he told me so and would find the answers. I heard some "great stories" from some of Copeland's competitors. I would definitely recommend them to anybody. Actually I recommended them to my neighbor and he bought his car there too!! More

Excellent pleasant experience recently with salesman, William Mok leasing a new auto. He was very knowledgable, very professional and very very helpful throughout the entire process and was able to drive William Mok leasing a new auto. He was very knowledgable, very professional and very very helpful throughout the entire process and was able to drive the new vehicle home as Copeland was very efficient in processing the paperwork right away. More

I have been using Copeland for 5 years now, as of my last visit I will not use anyone else. The service has been great, I even had a time that the repair was s loose wire they did not charge me at all when t visit I will not use anyone else. The service has been great, I even had a time that the repair was s loose wire they did not charge me at all when then could have charged me for a light and replacement labor which I would have never questioned..... good and honest. Three cars I purchased and numerous people I have sent there. More

Our 2008 Prius (purchased at Copeland) had a flat tire on New Years Day. I went to the website and saw that Copeland was open for service on Saturday the 2nd. I called in the morning to schedule the appointm New Years Day. I went to the website and saw that Copeland was open for service on Saturday the 2nd. I called in the morning to schedule the appointment. The service receptionist called over to parts to confirm that they had the tire in stock and gave me the price before she booked the appt. I showed up within 30 minutes of my call. Copeland took me right away (no wait). They were done with the repair and an oil change before I had a chance to finish my complimentary coffee! The waiting room was clean, spacious and very comfortable. I sat down and read the morning paper while watching the news. It was the most relaxing time of my day (I'm married with 4 kids). Thanks again. I would highly recommend Copeland Toyota. More

from the Moment we came into the Showroom and did a test drive for the Sienna XLE AWD we felt very relaxed and never pressured and I have to say that this experience was pretty good and smooth and I wanted drive for the Sienna XLE AWD we felt very relaxed and never pressured and I have to say that this experience was pretty good and smooth and I wanted to say thank you to Franco Leonard for the outstanding Customer service and professionalism he showed us and I understand now why people choose Copeland Toyota over other dealers. I will most definitely recommend this dealership to friends and family. More

I had been having my Toyota serviced at Copeland for a few years, and last year when I was in the market to buy a new Toyota I chose Copeland based on the great service experience. The service staff is f few years, and last year when I was in the market to buy a new Toyota I chose Copeland based on the great service experience. The service staff is friendly, and my car is serviced and returned to me at the time promised. Copeland is the BEST! More

William was excellent. Always kept us informed and paid William was excellent. Always kept us informed and paid excellent attention to detail, even noticed I had forgotten to remove my Fastlane! Made sur William was excellent. Always kept us informed and paid excellent attention to detail, even noticed I had forgotten to remove my Fastlane! Made sure that everything in the car was perfect and demonstrated ever gadget in the car. Steve was very efficient as our financial advisor and we just zipped through the process. Eeryone we worked with was very professional and friendly. More

Absolutely! I enjoy the fact that they work with me on whatever issue(s) arrise without hesitation. In so doing, I leave the dealership after a service with a peace of mind that I'm in good hands and tho whatever issue(s) arrise without hesitation. In so doing, I leave the dealership after a service with a peace of mind that I'm in good hands and those hands not only care about my vehicle, they care about me. More