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Copeland Toyota

Brockton, MA

4.8
799 Reviews
Whether you’re looking for a new or pre-owned Toyota, quality service, or genuine Toyota parts you can count on Copeland Toyota. Located conveniently off Route 24 exit 17A in Brockton, MA. We have been family owned and operated since 1970. Huge vehicle selection, state-of-the-art facility, drive-in service, and much more. You can count on Copeland Toyota for all your automotive needs. Copeland Toyota is the recipient of the Toyota President's Award, which recognizes our dedication to customer service.
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970 W Chestnut St

Brockton, MA

02301

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Showing 799 reviews

December 17, 2009

I have been a Copeland Toyota customer for more than 20 years. I have purchased at least 6 cars there, 3 brand new. It's the only dealership I have dealt with during this time. I have all my service done a More

by lspellman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McMullen, Maria (can't recall her last name)
December 15, 2009

I was impressed by the friendliness of the personnel. It was nice to see the willingness of each sales person on the floor to answer the many questions I had. There was a feeling of comradmanship between e More

by Bertha Rainville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich, Steve Hurley
December 14, 2009

Very easy and accomodating to make appointments, friendly service personel, quick work as promised and quick checkout...Been going here for 3.5 years...Copeland has been terrific as always! Happy Holidays! More

by metman22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don;t have service invoice available at time of survey
December 12, 2009

excellent----professional, made buying a new Prius easy. We purchased our previous prius at another dealorship-----Copeland is a dealorship we can recomment to our family and friends. The car was ready w More

by lentravers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie
December 12, 2009

We purchased a new 2010 Corolla from Copeland Toyota for my mother-in-law. It was by far the best car purchase experience. Brian Dombrowski (Internet sales) provided a competitive price, but important More

by brian li
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Dombrowski, Joe Avilla, Laura WIlliams
December 10, 2009

I have always been treated with respect and have no complaints. I was also driven to school when my car stopped on the way. They were also concerned for my welfare because it was freezing and I walked More

by bjrowan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yung lady at service entrance is top notch
December 10, 2009

I am alittle conserned with the work I had done on my 2007 Lexus ES350, Lexus told me that since I had a Toyota dealership do the work, if I had any future engine problems my warentee would not be honore More

by jeffk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Viera
December 08, 2009

Excellenet service, knowledge of vehicles ( multiple Excellenet service, knowledge of vehicles ( multiple models showed to me during my visit) and also follow up was precise even after i left the dealer More

by queens11377
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Mok
December 07, 2009

This was the fastest, easiest, most pleasant experience I have ever had buying a new car. I was very surprised to find that Copeland Toyota has a RMV office right on sight. I purchased my new Corrola on Sund More

by rmcnally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Treiber
December 07, 2009

The service staff was very helpful. They serviced my car quickly even though it looked like the dealership was busy that day. They addressed my concern about a slow leak in one of my tires and explained wha More

by caitlindolan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the person who helped me.
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