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Coral Springs Kia - Service Center

Coral Springs, FL

4.7
308 Reviews
Call Service Center (954) 603-7952

308 Reviews of Coral Springs Kia - Service Center

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October 22, 2023

The staff is very attentive. Having no appointment I was still able to have a new tire put on and a oil and filter change More

by narf19472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Porpora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack, Ramon Sanchez, Marlin Mitchell
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Oct 23, 2023 -

Coral Springs Kia responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Coral Springs Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Petri Seppanen Kia General Sales Manager

October 21, 2023

They were very helpful and attentive. Steve was very patient in answering all our questions. More

by ponce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Dela Cruz
Report | Print
Oct 22, 2023 -

Coral Springs Kia responded

Thank you so much for your excellent review! We are so glad that Steve had the opportunity to work with you, and we are thrilled that you found your experience with us here at Coral Springs Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Petri Seppanen Kia General Sales Manager

October 19, 2023

Makes customers feel good and very concerned about their needs and provides comfort and make sure they know what is going on with the service More

by Leonanisbitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
G ian
Report | Print
Oct 20, 2023 -

Coral Springs Kia responded

Thank you for taking the time to share your feedback! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Coral Springs Kia. Petri Seppanen Kia General Sales Manager

October 12, 2023

Gianmikael my assistant during my service, as always is amazing. He is warm and fuzzy. So friendly. He actually remembered me. Very very nice person. Explains everything in detail. Great guy. Thank you More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gianmikael
Report | Print
Oct 12, 2023 -

Karen responded

Thanks

Oct 13, 2023 -

Karen responded

GIANMIAKAEL IT GREAT

Oct 13, 2023 -

Coral Springs Kia responded

Karen, Thanks for sharing your thoughts about your experience with Coral Springs Kia. Gianmikael and our team appreciate your business and hope to see you again soon! Petri Seppanen Kia General Sales Manager

October 08, 2023

I went in for my first oil change on Saturday and my service man Frank was great the whole experience was great More

by JANETKHLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Picciotti
Report | Print
Oct 09, 2023 -

Coral Springs Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Coral Springs Kia, Janet, we look forward to having you as a valued customer for many years to come! Petri Seppanen Kia General Sales Manager

September 16, 2023

Horrible service and experience! I'm never returning to this dealership. I'll be taking my car to a dealership owned by another owner. More

by Bertha P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake - Horrible
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Sep 18, 2023 -

Coral Springs Kia responded

Bertha, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com

August 23, 2023

Courteous helpful sales and service department. Several people asked if they could help me. Nice. More

by ss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Aug 23, 2023 -

ss responded

All good

Aug 24, 2023 -

Coral Springs Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Coral Springs Kia. Petri Seppanen Kia General Sales Manager

August 22, 2023

Seems like when ever I call to get my car in for service the dates are far out. When you buy a vehicle and pay for extra coverage you would think it wouldn’t take 3 weeks to get an appointment. Also they mu More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Aug 22, 2023 -

Coral Springs Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Jim, and hopefully, we can get to the bottom of this. Petri Seppanen Kia General Sales Manager

August 16, 2023

Quite respectable and efficient, Jeff “JJ” had me in and out without any issues and kept me informed about my car More

by Avonte Mcdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff “JJ” Monsoon
Report | Print
Aug 16, 2023 -

Coral Springs Kia responded

Avonte, Thank you so much for your excellent review! We are so glad that Jeff "JJ" had the opportunity to work with you, and we are thrilled that you found your experience with us here at Coral Springs Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Petri Seppanen Kia General Sales Manager

August 12, 2023

Deal w jake when i get my kia serviced. He is professional and a pleasure to deal with More

by GEORGE.ZAVATTONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake P
Report | Print
Aug 14, 2023 -

Coral Springs Kia responded

Geroge, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jake met your expectations. Thank you for choosing Coral Springs Kia, we look forward to having you as a valued customer for many years to come! Petri Seppanen Kia General Sales Manager

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