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Coral Springs Kia - Service Center

Coral Springs, FL

4.7
308 Reviews

308 Reviews of Coral Springs Kia - Service Center

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May 02, 2023

Tire pressure was not checked and was not told about the car wash as our stinger is ceramic coated...the wash took life off of the 10yr warranty More

by Erv
Recommend Dealer
Yes
Employees Worked With
JJ
May 02, 2023 -

Coral Springs Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Petri Seppanen Kia General Sales Manager

April 22, 2023

I got my car back as quickly as they could repair it. Each day I called in Frank informed me and gave me updates on my vehicle. More

by MCKENZIEJ954
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 22, 2023 -

Coral Springs Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Frank and our team, and we look forward to working with you again. Petri Seppanen Kia General Sales Manager

Apr 23, 2023 -

MCKENZIEJ954 responded

I appreciate there help at Coral Springs Kia. It was a stressful process on my end but they rest me assure that my car will be fully repaired as quick as they can. They kept there word and since i picked up my vehicle not one issue. Thank you to the entire team that help replace my engine and a special thank you to Frank for being there each day to give me updates on my vehicle. I'm glad you have him on the team.

April 22, 2023

Efficient, knowledgeable, and professional He knew what he was doing and did it without making me feel that I needed to do something more. More

by BARNALAW
Recommend Dealer
Yes
Apr 22, 2023 -

Coral Springs Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Petri Seppanen Kia General Sales Manager

April 20, 2023

Good service On time completion Clean customer waiting area. Nice job washing the car when returned More

by TBRESLINJR
Recommend Dealer
Yes
Apr 20, 2023 -

Coral Springs Kia responded

Thanks for sharing about your experience with Coral Springs Kia. We appreciate your business and hope to see you again soon! Petri Seppanen Kia General Sales Manager

April 17, 2023

Professional knowledgeable polite accurate. JJ was Informative to me. All the men in the service dept from the two men one was elderly n one was young who took my keys etc outside n the youn More

by Kia power
Recommend Dealer
Yes
Employees Worked With
JJ desk far right
Apr 18, 2023 -

Coral Springs Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Petri Seppanen Kia General Sales Manager

April 14, 2023

Excellent customer service very detailed Jack is very knowledgeable and very helpful. The waiting time was very good More

by CUSTOMER.DECLINED33071
Recommend Dealer
Yes
Employees Worked With
Jake Pomerantz
Apr 16, 2023 -

Coral Springs Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Coral Springs Kia. Petri Seppanen Kia General Sales Manager

April 13, 2023

The car had a check engine light on and the engine would stall when driving. After a while it would run fine. They also found that the front brake pads needed to be replaced. More

by DAC413
Recommend Dealer
Yes
Employees Worked With
Jeff
Apr 14, 2023 -

Coral Springs Kia responded

Thanks for sharing about your experience with Coral Springs Kia. We appreciate your business and hope to see you again soon! Petri Seppanen Kia General Sales Manager

April 09, 2023

Jeff in the service department is amazing! !! Finally someone who is competent, efficient and courteous! More

by Linda Koontz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Moson
Apr 10, 2023 -

Coral Springs Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Linda, please let us know. Petri Seppanen Kia General Sales Manager

April 05, 2023

Everything was done correctly. I am so happy with the cooperation of Jeff, to fix specifically the rear lock of my Kua sportsh. More

by Raul Chamorro
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeff
Apr 05, 2023 -

Coral Springs Kia responded

Thank you for your very kind review, Raul. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Coral Springs Kia. Petri Seppanen Kia General Sales Manager

March 21, 2023

The service department is great, top tier. Wonderful customer service. My car was ready in an hour instead of three, as estimated. My service advisor was courteous, attentive, kind and inform More

by cnh_2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Porpora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake P.
Mar 21, 2023 -

Coral Springs Kia responded

Thank you for taking the time to share your feedback with us. John, Jake and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Petri Seppanen Kia General Sales Manager

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