Coral Springs Kia - Service Center

The service department was awesome. Excellent service advisor’s . They did a good job cleaning my car! Very satisfied. Excellent service advisor’s . They did a good job cleaning my car! Very satisfied. More

Schedule a service at 9:00 am . Car was seen at 2:15 pm.The excuses were that they were taking care of recalls.One did not even aply to the car because my car does not have that equi Car was seen at 2:15 pm.The excuses were that they were taking care of recalls.One did not even aply to the car because my car does not have that equipment.The others updates were not done because they had to order the parts.My app was set more than a week and a half before. The parts could have been ordered at that time. No service manager present and the assistant was nowhere Left the dealer and my car keept on calling my phone and could not disconet. They promisrespect for one's time.What a joke! My car was listed as arrived at 2:15 while cars I left the place at 4:00 pm. More

They respond promptly and facilitate requests. Easy to communicate with the team and get pointed in the right direction. Frank was awesome! Easy to communicate with the team and get pointed in the right direction. Frank was awesome! More

The service department has been very helpful and responsive throughout this process. This is my first time working with Coral Springs Kia, and I am blown away with their customer service and how I responsive throughout this process. This is my first time working with Coral Springs Kia, and I am blown away with their customer service and how I have been treated. More

Great timing, excellent costumer service and nice service. Steven De La Cruz Really took care o my vehicle and always notifying me of any updates service. Steven De La Cruz Really took care o my vehicle and always notifying me of any updates More

Terrible experience coming to this dealership more than 5 times since i got my Forte GT back in April of 2022. Service department terrible. My headlight is completely damaged and they refuse to replace times since i got my Forte GT back in April of 2022. Service department terrible. My headlight is completely damaged and they refuse to replace it even though they’ve “inspected” it about 3 times and nothing has come out of it. Steve and Josh from the service department are especially the ones that have made this problem even worse. They’ve been useless the whole way through. Anything from forgetting I had an appointment to taking 7 hours to remove moisture from a headlight. And also they promise to call back and man they never do. But overall just terrible communication and customer service especially from the 2 men I mentioned before STEVE SANCHEZ and JOSH. More

I was told my engine would be covered by warranty by the service rep Jake I was already on the SECOND part of the Trail, they kept my car over night. The following day I was called by the service rep tellin service rep Jake I was already on the SECOND part of the Trail, they kept my car over night. The following day I was called by the service rep telling me he made a mistake and it was NOT going to be covered under warranty because we were passed 60,000 miles. Mind you I've had this issue with my engine since 55,000 and to even get to the second part of the Trail you have to drive 1,000 sooo keep running the miles up just to get told I made a mistake. Then was told I can just wait until my engine seizes up so it can be covered by warranty mind you I'm 5 months pregnant and to wait until engine seizes is extremely dangerous. When asked to speak to the manger I was told the manger was "out of town" and he was going to see what he can do for me once the manger got back. Monday came around no response, When I came to speak to the manger he was out so then Josh came and said he was also a manager and was told by him my problem isn't with the service rep that took care of me and made a "mistake" my problem is with Kia itself. More

Great service and car was ready within the time they gave me very friendly staff! me very friendly staff! More

The place is nice, clean. The thecnician were great, and professional. At the end my car was clean The thecnician were great, and professional. At the end my car was clean More

Always have excellent service. Josh Waterman is wonderful, very knowledgeable and helpful. I have been going to Coral Springs KIA for many years. Josh Waterman is wonderful, very knowledgeable and helpful. I have been going to Coral Springs KIA for many years. More