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Coral Springs Kia - Service Center

Coral Springs, FL

4.7
308 Reviews

308 Reviews of Coral Springs Kia - Service Center

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July 25, 2022

Great customer service at the Servicing area. Team was responsive and provided realistic service timing expectation. They gave me the best advice for my servicing needs. I was greeted quickly onc More

by Sistacass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Waterman
July 14, 2022

This location is always consistent in all aspects. We can go somewhere else,we love the energy here. More

by patlin81
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Porpora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Monge, Adrien Hemens, Marlin Mitchell
Jul 20, 2022 -

Coral Springs Kia responded

Thank you, we appreciate your positive review about your recent experience with us!

July 11, 2022

Very nice service and customer assistent thank very much. The service was made before estimate time. More

by Ricatdo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gianmickael Loyola, Jonathan
Jul 11, 2022 -

Ricatdo responded

Ricatdo Very nice service and customer assistent thank very much. The service was made before estimate time.

July 07, 2022

Service deparment are cero competitive included the manager. Never solved the problem. CORALSPRINGKIA NEVER AGAIN. More

by Lamarche1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Porpora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Sanchez, Alexander Monge, Adrien Hemens
July 06, 2022

Estuve muy complacido con la ayuda de Nicolás Y estoy muy feliz con mi carro More

by MARLUSARANGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pasquarella
June 27, 2022

I love my car and I always have a great experience when I go in for service. They are prompt, courteous and helpful. More

by DJM
Recommend Dealer
Yes
Employees Worked With
Steve
Jul 01, 2022 -

Coral Springs Kia responded

Thank you, we are very happy to have provided you with such a positive experience!

June 23, 2022

It took 4 hours for a scheduled oil change and tire rotation. Waiting room was loud. Not a good experience. More

by Screen name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle was good
Jul 01, 2022 -

Coral Springs Kia responded

Please accept our sincerest apologies on behalf of Coral Springs Kia. We’re sorry to learn that your experience with us has not been satisfactory. I want to personally apologize for the excessive wait time you have experienced. If you have the time, please contact me directly to discuss this issue. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com

June 18, 2022

I’ve had bad experiences in the past when using this dealership but today I finally had a totally different experience. Steve, my service advisor was superb and his professionalism ensured I was 100% sa More

by Jorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Morales
Jul 01, 2022 -

Coral Springs Kia responded

Thank you for your kind review; we are happy to pass along your comments to the team!

June 14, 2022

The experience started out nice, very clean and welcoming. However, once I left my car there was ZERO communication. I had to call 4 times and wait on hold for over 15 mins each time In an attempt More

by Rudyroods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t want to say
Jun 14, 2022 -

Coral Springs Kia responded

Thank you for the feedback. We apologize for the excessive wait time and any miscommunication that occurred. Our goal at Coral Springs Kia is always 100% customer satisfaction. I would personally like to discuss this issue with you. Please contact me at your earliest convenience. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com

June 03, 2022

Everything was good got helped fast enough and the reviews on my car were perfect I will definitely come back for my next service great customer service from Mr Morales. More

by Minti86@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Morales
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