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Coral Springs Kia - Service Center

Coral Springs, FL

4.7
308 Reviews

308 Reviews of Coral Springs Kia - Service Center

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June 03, 2022

Danielle Colucci, Was very knowledgeable Helpful polite And in six month and Hopefully I can get her as my representative again More

by Turtle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Colucci
May 27, 2022

Very organized, clean, friendly service person, quick service,team working, no congestion or lines to wait. More

by Carlos A Rubiano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Monge
May 18, 2022

3+ hours for a simple oil change. What a joke considering I had an appointment! More

by s.barnagaud33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Porpora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Sanchez, Alexander Monge, Adrien Hemens
May 24, 2022 -

Coral Springs Kia responded

Thank you for the feedback. I apologize for the excessive wait time you experienced. I will address this issue with our service team and we will work to improve the process to better service our customers in the future. Our goal at Coral Springs Kia is always 100% customer satisfaction. If you have any other concerns, please let me know. Respectfully, Tala Abdelmajid Customer Service Director Tabdelmajid@csamauto.com

May 10, 2022

Excellent customer service. Clean and very accurate. Car was delivered clean and in time service representative are all nice More

by tashakaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Porpora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Sanchez
April 27, 2022

It was an airbag recall, test came out passed. Two hours seemed a bit long for this. More

by Rthom1240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
April 25, 2022

Great, consistent customer service. As well as Service Dept management. Easy to work with and positive outcomes with vehicle. More

by TFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Porpora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Torres
April 22, 2022

Well qualified writers and mechanics. Had my car serviced there since new. Always had good service and prices More

by captsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Porpora
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2022

The service manager helped me with issues I was having with the advisor He was great More

by Dgscully31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
April 09, 2022

Nicholas is always top notch. Greatest service writer i highly recommended him if you need help ssk for nick More

by Psburns71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Torres
March 31, 2022

Advisor Joshua is a wonderful young man. Dealership having 2 hour for wait for oil change is unacceptable. You should be ashamed. More

by liz48
Customer Service
Recommend Dealer
No
Employees Worked With
Joshua
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