308 Reviews of Coral Springs Kia - Service Center
Auto service center employee. John P from the Kia service center was so very helpful, honest and patient. I appreciate all his help, totally will recommend. Did not get the name of John P from the Kia service center was so very helpful, honest and patient. I appreciate all his help, totally will recommend. Did not get the name of the gentleman who worked on my car, but he was also very kind and patient with me More
Accurate and professional The service writer were friendly personalHe was very Professional, acknowledge my presence ,It was my 2nd visit but it was like the 1st one very plea The service writer were friendly personalHe was very Professional, acknowledge my presence ,It was my 2nd visit but it was like the 1st one very pleasurable . More
Excellent customer service (John)/overall dealership service John is awesome! Excellent service as usual. I only use this dealership and would recommend it to anyone who needs Kia service. Thank you! Tim T John is awesome! Excellent service as usual. I only use this dealership and would recommend it to anyone who needs Kia service. Thank you! Tim T More
Great customer service Great service as always, very helpful, friendly and all around good experience, always recommend this dealership to friends because of this. If I wasn Great service as always, very helpful, friendly and all around good experience, always recommend this dealership to friends because of this. If I wasn't moving out of state would buy my next new one here as well More
Tire repair Excellent job in writing up and processing the vehicle to get tire repaired. Kept me informed and notified me when car was ready. This is the fourth c Excellent job in writing up and processing the vehicle to get tire repaired. Kept me informed and notified me when car was ready. This is the fourth car I bought from this dealer and they recognized this when they thanked me for this visit. More
Review the tires presure CS of JT excelent. tire needs change they has not in stock so I have to wait until next week it doesn't depend on JT. CS of JT excelent. tire needs change they has not in stock so I have to wait until next week it doesn't depend on JT. More
Excellent Service! Dion is absolutely an amazing salesman as well as kind and listens to what you want and delivers everytime!! JTwas professional, friendly, knowledge Dion is absolutely an amazing salesman as well as kind and listens to what you want and delivers everytime!! JTwas professional, friendly, knowledgeable and calm while handling not only my service request, but with the phones ringing, people coming in and out dropping off parts, or waiting for service. I was both amazed and grateful for how calm and friendly he stayed and multi tasked with no stress. It was a good experience. You have two excellent employees!!! More
Horrible experience I try twice. The first experience i when for my first oil change and they told me i had some manufacture ssues with my anntena. For my surprise l, whe I try twice. The first experience i when for my first oil change and they told me i had some manufacture ssues with my anntena. For my surprise l, when i picked up my car all the inside top of the car were dirty with the greasy hand of the mechanic. Even though, i told the assistant manager to make sure no to dirty the car because it was brand new. The second time. My second oil change i told the guy to put air on my tires and when i picked up my car they forget to put the air. They took it back and they put almost 40psi and my tires only take 35psi. So, i went back and on the third time they left it on 38 psi. When i went home and the tire got hot they turn 41, so i had to fix it myself. Besides that, the tech got mad because i told the manager and they switch the cover for the air valves and put old rusted ones and my car has new ones because i just got the car no too long ago. They are the only onces that had touches my car since i got it. I will never go there ever again. More
The service team is horrible – this place will try to rip yo Hope all is well! First I would like to mention that I was a big fan of Kia vehicles. I purchase a Kia Sorento in 2011 and I have been happy with the Hope all is well! First I would like to mention that I was a big fan of Kia vehicles. I purchase a Kia Sorento in 2011 and I have been happy with the car and the service that Coral Spring Kia has done over the last few years. In my last visit all has changed, basically I took my car for couple recalls while they worked on those recalls the service advisor mention that I needed new front brake pads, so I got the new breaks because it was necessary. When I received my car back and driving home, suddenly I started to hear a noise in the front of the car, left side … Note that noise was not there when I dropped the car. So I took back the car to the dealer, the service advisor checked the car and he told me that the reason for that noise was because the struts needs to be replaced. I asked, how that is possible that strut will break just like that, the service advisor got defensive and rude. At this point I was really upset because I know for a fact that my car was in perfect shape and now Coral Springs Kia wants over $450 to fix something that was nothing wrong when I dropped the car…. I have taken my car to mechanic that I trust to check the noise and to my surprise there was no need to replace the strut as coral springs kia stated. The mechanic found a missing bolt on the front left side brake caliper replaced by Coral springs kia. Please explain why your team is doing those bogus business practices. Also you have put my wife, my two kids and myself in danger…. You forgot to put a bolt on the brake caliper and now your service team is telling me that I have to pay over $450 to fixing something that does not need to be fixed like the strut? That is unacceptable…. Did I mention that I was a BIG FAN of KIA and that I was in the market to buy a new KIA SEDONA… well after this experience and bogus business practices from Coral Springs I’m reassessing buying again from KIA, I will never go back to Coral Springs Kia. More
Best dealer service. My sleeping toddler did not awaken From purchase to service, you will not find a more hardworking customer driven dealership. Coral square Kia kept every promise. They are honest about From purchase to service, you will not find a more hardworking customer driven dealership. Coral square Kia kept every promise. They are honest about the sale and the service. I felt. Like a VIP from arrival for service until completion. My car was brought to me by Alex who hosted my visit and saw to our care. I arrived with my sleeping toddler and he slept through the whole thing.. Because the process was smoothe. More