Coral Springs Nissan

Extremely saddened by my experience purchasing my maxima, as this is not the first time I've purchased a vehicle at this dealer, however, it will be my last. First and foremost I was lied to more than once b as this is not the first time I've purchased a vehicle at this dealer, however, it will be my last. First and foremost I was lied to more than once by my sales associate, which I will not name, in an effort to give some privacy. I came with an internet quote for a Nissan Altima, and made sure I shared with the sales rep my budget and while looking I came across a maxima which caught my eye. The rep assured me he could get the price lowered and mentioned multiple times that his "nephew" was the on duty manager, and will have no problem lowering the price in an effort to help us both out (him on making the sale and me with a "discount") using nepotism as a sales tactic. The rep also mentioned MORE THAN 7 times, that the specific vehicle I was purchasing did not have an internet price, that it wasn't even on their website. Me, being too trustworthy, took his word and accepted the offer. On a hunch when it was TOO LATE, I got on my computer to see the vehicle that I just purchased with an internet price (which he claimed more than once was NOT EVEN listed on the website, much less have an Internet discount) the same price that he finalized with his "nephew" as my discount of $2000 from the sticker price. So that is issue number one- I was lied to multiple times about the true price of the vehicle and deceived that it was actually true with his sales tactic of nepotism (why wouldn't the on duty manager help out his "uncle") so I didn't look at the moment online, as I placed my trust in this man. I also asked if the vehicle was involved in an accident, and he quickly said this vehicle wouldn't be here had it been involved in any accident, none of their vehicles are of any issues of concern. This is when I asked for the carfax report, which he told me he will email me next week, since it was closing time he could not access it. On another hunch, I took my vehicle to my family member, who owns a body shop, and indeed the vehicle was in some type of accident on the passengers side. Issue number two- the vehicle did not have any rugs, and I asked him if he could please order me some, as I am making a large purchase and am paying a total of exactly $1248.00 in PRE DELIVERY SERVICE FEES (another thing to be cautious of their high dealer fees) which is specifically for "costs and profit to the dealer for items such as inspecting, cleaning, ADJUSTING VEHICLES, and preparing documents related to the sale" to be told by the rep he can not do anything about my rugs and proceeds to mention, and advise, that I just purchase some online. I asked more than once, if he could please ask the sales or parts manager to have rugs ordered for my vehicle, and repeatedly told me there's nothing he can do about it. Issue 3- exactly two days after I purchased my vehicle, the brakes began squealing and have done so until today, nearly a month after my date of purchase. Issue 4- I have called multiple times, in an attempt to speak to a manager, address my issues, and come up with some type of a solution for all of this, however, I continue to be transferred to voicemails with yet still no response. I live very far and do not have the luxury to just show up to the dealership, another upsetting factor, as I drove far, to this dealership based upon my previous experience. Unfortunately, I decided to purchase a maintenance plan for my vehicle with this dealership and do not even feel comfortable coming back to have my car services performed here based on this poor experience with my purchase. There are thousands of Nissan dealerships; I chose this one thinking it would have a different outcome than what I've experienced, I advised my friend, who wants to purchase a similar make and model of my car, to highly consider looking elsewhere. More

We appreciate sales rep Thomas who was fantastic and so We appreciate sales rep Thomas who was fantastic and so nice to work with. As exhausting it is in looking for a car, Thomas made it a fun experience We appreciate sales rep Thomas who was fantastic and so nice to work with. As exhausting it is in looking for a car, Thomas made it a fun experience and never gave up on finding us a car we really enjoy, the Rogue Sport. We can't thank you enough Thomas! And many thanks to Jorge in the insurance dept, and PJ in Finance. More

I love Coral Springs Nissan! I’ve been going to them for over a decade. I love the no hassle and haggling. They are professional and have always treated me well. I will continue to recommend them to all of over a decade. I love the no hassle and haggling. They are professional and have always treated me well. I will continue to recommend them to all of my friends! Steve is awesome!!! More

Michael Firestone is amazing. Always offers me outstanding service. extremely knowledgeable and patient. He is the reason I continue to return. Hassle free. Keeps me informed outstanding service. extremely knowledgeable and patient. He is the reason I continue to return. Hassle free. Keeps me informed More

It was great pleasure and I appreciate the service. Thank you for all the help! I truly appreciate it all! Thank you so much for everything! you for all the help! I truly appreciate it all! Thank you so much for everything! More

Salesman was great! Lots of patience, answered all questions and explained vehicles operation in great detail. He was very pleasant and everybody at dealership was very accommodating. questions and explained vehicles operation in great detail. He was very pleasant and everybody at dealership was very accommodating. More

Sales Representative Juan I Fabal offered me an outstanding customer service making my vehicle purchase a great experience. Everything went smooth and quickly. Highly recommend his service. outstanding customer service making my vehicle purchase a great experience. Everything went smooth and quickly. Highly recommend his service. More

I am an existing customer (almost 6 year - 2 cars - an Altima and a Sentra - lease with them)... my recent lease is about to expire so I start getting letters with offers from Coral Springs Nissan (Jason Altima and a Sentra - lease with them)... my recent lease is about to expire so I start getting letters with offers from Coral Springs Nissan (Jason is the sales GM who sends them) so I decided to call them. Anthony answers the phone and and promises me the car I was asking (given VIN and stock number) was there, available, waiting for me. I get there and Jose is the salesperson assigned to me... after a few minutes he tells “lets go get your car”... We walk and drive for 30mins and he can’t “find the car”... what kind dealership doesn’t know where the car is???????? Well, I’m not stupid and realized he’s driving around pretending he’s looking for a car he KNOWS is not available... We go back to his desk and after he looks my car ( I’m returning a leased Sentra) his manager, Jorge G comes to talk to me... He starts the conversation saying the car I’m looking for is way more expensive than my Sentra and I tell him “your dealership is offering a better deal in a Altima than a Sentra.. I’m not inventing nor asking for that, you are the one offering and saying I can have it” He then tells me the Altima promised to be waiting for me was sold... I had called asking for that car at 9:01am... one minute after the dealership was open and Anthony said they had the car... Well, resume of the opera: THEY LYE TO YOU!!!! THEY ARE FISHING TO GET YOU OVER THERE!!! Don’t waist your time!! I end up calling Anthony on my way home and he tells me: “I can’t hear you”... once I called back a girl tells me he is with a customer... HE DOESN’t even have the decency of answering my phone call! Delray Nissan has a way better, decent people working there!! You More

The Sales Rep. Rollin Bernardin was very polite and knowledgeable and this made my purchasing very easy and satisfied. I would not hesitate to recommend him to my friends. knowledgeable and this made my purchasing very easy and satisfied. I would not hesitate to recommend him to my friends. More

I received great service and attention while choosing the car i wanted. Sale and other Nissan personnel were professional and determine to get me the best deal for my desire car. car i wanted. Sale and other Nissan personnel were professional and determine to get me the best deal for my desire car. More