Coral Springs Nissan

WONDERFUL EXPERIENCE!!!!! Buying a car can be a very stressful situation….something most people dread. I am very pleased to say that last Sunday, when my husband and I walked Buying a car can be a very stressful situation….something most people dread. I am very pleased to say that last Sunday, when my husband and I walked into Coral Springs Nissan because our lease was coming to an end, our experience was quite the opposite of dreadful! ? Rick Rijo, our sales manager, was very happy to help us. We told him about our budget and what we were looking for in a car. He was very knowledgeable and patiently explained the different details and options with the cars that would suit us. We never felt pressured and our multiple questions were always answered with a smile. What we really appreciated was that he went above and beyond to find the car that would be right for us so that we would walk out as happy customers. The end result was that we did leave the dealership as happy customers. Rick put us in the car that we really loved at the price that suited our budget. He helped us exceed our expectations! I also want to mention that all the personnel, from Financial Manager to the General Manager, were extremely helpful and pleasant to deal with. It was truly a positive experience purchasing a car from Coral Springs Nissan?. We happily recommend buying a car from this dealership. My husband and I are still smiling about our experience as we enjoy our new "ride"! More

UNEXPECTED TURN OF EVENTS I am a long term customer of Coral Spring Nissan, so when it was time to finally buy my dream car, I knew who to call. I called later in the afternoo I am a long term customer of Coral Spring Nissan, so when it was time to finally buy my dream car, I knew who to call. I called later in the afternoon, made the deal by phone and we picked up my new SUV that evening. Weeks later we found some electrical wiring issues. The third time into the service department, Ski, the general manager, made us an amazing deal to go from leasing to purchasing a brand new vehicle with only a small difference in what we where already paying. WOW! That blew our minds. They also drove to Clearwater to pickup the exact one we wanted.! They treated us like royalty the whole time. I am a very satisfied customer that has a smile on her face every time she sees that vehicle. Ski and Shannon could not have done a better job if they tried. Customer service to the highest degree ---professional, warm and kind. I feel like I made new long term friends and found a caring support for service needs and repeat purchases. Way to go TEAM. Thank you Ski111 More

UNDERPROMISED AND OVER DELIVERED1 THE BEST! It's not an easy thing for a woman to buy a car...this was my third car from this dealership. I have always serviced my cars at Coral Springs Nissan a It's not an easy thing for a woman to buy a car...this was my third car from this dealership. I have always serviced my cars at Coral Springs Nissan and found them to be fair, capable, eager to please and went the extra mile. But this last experience surpassed them all...I ended up negotiating my deal with SKI, the General Manager. I was there a long time...I'm a Realtor, so I negotiate for a living. Ski took me seriously, treated me with respect and made the deal happen himself...he's the boss, so I don't think this happens very often. His commanding presence can be felt throughout the dealership and I think he has the respect of everyone who works there. Doug the business manager was excellent, and my deal was mostly handled with the Business Manager, Omar Nieves, who is another gem. Once again, Omar treated me with nothing but respect. He's special. SKI, you are an amazing manager. You have my profound respect. I will recommend this dealership to anyone and they have my business forever! More

THE BEST WOULDN'T GO ANYWHERE ELSE BOUGHT 4 CARS THERE WITHIN A MONTH. DEALT WITH EVERYONE FROM SALESMAN MIKE Z, AND HECTOR, DEALT WITH MY MAN SKI (THE MAIN MAN) WHO GOT ME WHERE I NEED BOUGHT 4 CARS THERE WITHIN A MONTH. DEALT WITH EVERYONE FROM SALESMAN MIKE Z, AND HECTOR, DEALT WITH MY MAN SKI (THE MAIN MAN) WHO GOT ME WHERE I NEEDED TO BE, SHAWN AND PAT, WHO FOUND ME THE CAR I WANTED, AND DOUG THE WIZARD WHO SEALED THE DEAL. DONALD IN PARTS FANTASTIC, AND MY MAN MIKE S, IN SERVICE. THESE GUYS TREATED ME LIKE FAMILY, WHICH I AM NOW, A PART OF THE NISSAN FAMILY. I WOULD RECOMMEND THIS DEALERSHIP TO ANYONE, AS I WOULD NEVER GO ANYWHERE ELSE. MY SON, DAUGHTER HUSBAND AND I LOVE OUR CARS. THIS DEALERSHIP IS WHERE YOU WANT TO BUY YOUR CAR AND BE HAPPY. THANKS GUYS, WILL BE BACK SOON More

COURTESY, PROFESSIONALISM, AND A SUPERIOR SERVICE ATTITUDE My compliments to Coral Springs Nissan on having a fantastic team. I would especially like to thank my salesman, Hector Zarama. Mr. Zarama provided m My compliments to Coral Springs Nissan on having a fantastic team. I would especially like to thank my salesman, Hector Zarama. Mr. Zarama provided me with excellent service when I made my purchase. And it did not end after I signed “on the dotted line.” He still follows up to check if there are any problems or questions. He is always professional and courteous and very down-to-earth. Such a commitment to great customer service is to be commended! It is rare now-a-days to find a company that really takes care in their customer service. When you make the decision to buy a new call you can feel comfortable with Coral Springs Nissan. Ask for Hector Z. He’s the best! More

Car Purchase and Service I purchased my vehicle here about a month and a half ago. I received exceptional assistance along with extreme patience with the amount of time needed I purchased my vehicle here about a month and a half ago. I received exceptional assistance along with extreme patience with the amount of time needed to select my perfect car. My particular car buying situation was not an easy one, but was blessed by walking into Coral Springs Nissan. I am now very happy with my new car, and was confident in making this decision as all my questions were answered prior to completing the deal. Going back in for service was just as pleasant as buying the car. I had a nail stuck in my tire one day, drove in early one morning not having an appointment and was able to get service in a timely manner. More

Best dealership ever Friendly staff, great deals. The manager, ski franklin was an amazing help. This is my fourth armada and this was the best experience, by far. Friendly staff, great deals. The manager, ski franklin was an amazing help. This is my fourth armada and this was the best experience, by far. More

HORRIBLE!! STAY FAR AWAY! HORRIBLE!! They act as if they are great when you are buying.. BUT.. They damaged my vehicle in THEIR CAR WASH MACHINE for my first service, for just HORRIBLE!! They act as if they are great when you are buying.. BUT.. They damaged my vehicle in THEIR CAR WASH MACHINE for my first service, for just a simple oil change. They offered to fix it, and my car came back from their body shop even WORSE. They painted the rear spoiler a different color, and put buff swirl marks in the whole clear coat of the bumper. They admitted they dropped the ball over and over again, which is sad as a Nissan dealer. The General Manager, Frank Wataski is a joke too.. He tried to make it seem as everything was being taken care of, when he just lied and jerked me around the whole time. 1 week of xxxx they put me through for just an oil change. I WILL NEVER, EVER GO BACK TO CORAL SPRINGS NISSAN!!! By the way, this is the "New Management".. I have been spreading the word to every person I know and everyone is agreeing to NEVER GO TO CORAL SPRINGS NISSAN. More

FIRST POINT, please notice that all positive reviews are exactly two lines. They are obvisouly written by the dealer to counter the very long, detailed and articulate negitive reviews. This should only ad exactly two lines. They are obvisouly written by the dealer to counter the very long, detailed and articulate negitive reviews. This should only add to your distrust and firm your convictions if you are using this ranking as part of your desision making process regarding using Coral Springs Nissan in any capacity. They are just trying to move the neg. reviews off the front page, and pile fake positives to get the ranking back up. These people really are low. Brought my '99 maxima in for an overheating problem. I discussed possible options with my service rep. and agreed to drop the car off at the early drop box location. I filled out the form with my key and checked the box "DO NOT DO ANY WORK IF TOTAL IS OVER XYZ amount".. I got a call later that day stating my new radiator was installed and I can pick it up.. they never called me to ask if that was OK, if I could afford it, nothing. When I asked why they didnt call me as I indicated on the key drop form they said, "they never look at that anyway".. so I had to pay for work which I didnt approve and would not have approved. I got my car back and it still over heated... I went to the autozone, bought a thermostat and replaced it.. Problem fixed. NEVER NEVER NEVER go to this dealer for anything. I bought my 99 Maxima from them, new and the finance manager played games with my interest rate and pretended it was a mistake, then insisted that since the paperwork was already done the banks would not approve a change and I might loose my rebate if I waited to rewrite it. Ladies and Gentlemen, There are other dealers out there who may be more upfront and honest about dealing with you, these people are flat out dishonest. More? Ok, i brought my wife’s frontier in for a check up since they sent me a "Free 100 point check up" coupon. The rep. pretended not to know what this was even thought I showed it to him. He insisted I tell him what problems I might be having so i listed a few items. Only the items I listed were addressed and each of them required a huge investment to repair. Valve cover gaskets was one of them, which I fixed by simply taking a screwdriver and tightening the screws back to torque specs. The brakes, which I listed as soft, came back with Booster Fail, and master cyl. fail.. written on the paper work which I read when I got home were the words "CAR NOT SAFE TO DRIVE".. not a mention of this from the service rep. He just handed me the print out and gestured that I find someone one to get my truck back.. I'm not beating up on these people, I'm stating facts. I dont know why they have no interest in providing good service but I surely would not give them my truck to work on after they completely ignore you when you stand in front of them, talking on their cell phones, interrupting you to say "See ya" to someone walking by. Just horrible.. Oh, that radiator that they replaced with out permission, it just ruptured tonight, less than 2 years old. Im guessing they are writting themselves glowing reviews to get these high star marks. More

I own a 2007 Nissan Sentra I've had to put 2 transmissions in this vehicle in the past 4-5 years Must have bought a lemon of a Nissan The second transmission was put in by Coral Springs Nissan, transmissions in this vehicle in the past 4-5 years Must have bought a lemon of a Nissan The second transmission was put in by Coral Springs Nissan, who in my opinion don't have a clue what they are doing At first I was told my axles needed to be replaced by Nissan I took my car to get an oil change at Good Year who told me that the axles were probably bent when my transmission was put in by Nissan When I called and spoke to Assistant Service Manager Mike De Santis about the axles He didnt even know that you had to remove the axles, boots and tires to put the transmission in Of course when I brought the car back for them to check it was the boots not the axles Apparently Nissan doesnt really care about what happened I contacted MEGAN at Corporate headquarters who instantly believed the service Dept manager Craig who had little to nothing to do with the problem Another big surprise I will continue this difference of the truth and lies until somebody at Coral Springs Nissan or NISSAN CORPORATE to please listen and help with the problem Poor MEGAN was so over her head she just went along with the dealership like I'm sure sh'e trained to do She needs more training Just like Coral Springs Service Dept My opinion to anyone who is trying to decide if they should bring their car to Coral Springs Nissan for service i Would say NO RUN AS FAST AS YOU CAN!!!!! Believe me Plus they want to charge me 3 X what a normal garage would charge to fix fix the boots!!!!! If anyone at Coral Springs Nissan who wants to tell the truth and fix what they broke call me I doubt I will get a call 954-709-9522 Ellen More