Corley’s Albuquerque Lincoln Volvo

Hellish situation turned heavenly I purchased a Ford Fiesta St from Erika. It was a good experience but went way down hill afterwards. I had my car professionally detailed two days lat I purchased a Ford Fiesta St from Erika. It was a good experience but went way down hill afterwards. I had my car professionally detailed two days later and paint flecks from a cover up on the rims came off. I called Erika the next day who didn't respond. They never took care of it, which i understand and is partly my fault because I should have checked it closer. However it got a lot worse from there. Erika left the dealership and they couldn't get it registered because it needed an emissions test. I had to come back five times. I wasn't in a good mood but out of my surprise they we're never rude and always extremely pleasant. If it wasn't for Laura in billing and Dustin in the service department, I would not be giving them five stars. They are the saving grace for this whole situation. Instead of never buying a car here again, their conduct and approach changed how I feel. I am happy that they took my concerns to heart, and even though the rim issues isnt fixed they did the best they could to make me feel comfortable. More

Waiting on my plates This car dealership has done NOTHING but cause headaches. My temporary tags expired november 29th. Called to see where my plates were and if i could This car dealership has done NOTHING but cause headaches. My temporary tags expired november 29th. Called to see where my plates were and if i could get another temporary. Was told thr finance department said no. Now i cant drive my car . Haven't even made one payment yet. These people need to learn better customer service skills. More

Bought car on monday. Problems on tuesday and Wednesday Let me begin my story. My husband, brother and i came to look at cars. I felt pressured. Went and got air. Was offered lunch so i can think. I apprec Let me begin my story. My husband, brother and i came to look at cars. I felt pressured. Went and got air. Was offered lunch so i can think. I appreciated that so much. Thats where the fun stopped. I was scheduled to have my windshield repaired. Bought the car on monday october 30th. Halloween night i noticed problems. Called Wednesday. Was told by my salesman Matt this would be looked at Thursday. I sat there from 10 to 5. Found out i had to pay 550.00 for the issues. Scott in service said this isnt covered. Imagine my surprise 3 days and i have to pay. I sat there 6 hours no one bothered aski g me anything Then Lyric asked me oh you are still here. I told him my story. He went out to service area to see what happened. He told me someone willcome out and let you know what we can do for you. No one came. When i went into service area scott said o i thought lyric was going to talk to you. I told him lyric said you would. Apparently communication is a problem. My salesman saw me sitting there for hours and not a word. Not im stuck paying for a broken car and going broke before my first payment Lyric did generous offer to pay 200. 00 of the bill. I appreciated that after sitting there no breakfast, lunch. I dont think i should be paying for any of this. With me having the car since monday what more will break. Was tbis car inspected? More

Terrible!!!!! While we were out car shopping we stopped at Corley's to look at the Volvo s60. Our sales person Laura was extremely kind and informative. Unfortun While we were out car shopping we stopped at Corley's to look at the Volvo s60. Our sales person Laura was extremely kind and informative. Unfortunately, the sale took a nose dive when the sales manager Mark came out to talk to us. Let's just say this guy talked down to us like we were xxxx of the earth. It's apparent he didn't do his calculations and didn't take note that my husband makes a signigicant amount of money annually and we could in fact afford his USED LUXURY CAR but we were unwilling to pay their asking sticker price. Obviously, we weren't his typical VOLVO buyer. I am so glad we didn't buy from this place. I could not believe how uncomfortable he made not only myself and my husband but also our 11 year old daughter. We took our business elsewhere and I'm sure we won't regret it after dealing with a sales manager so arrogant and unwelcoming. More

Amazing buying experience Just bought a car from Corley's all the way from Connecticut for our nephew who lives there. Erica was our salesperson and was a godsend. She made su Just bought a car from Corley's all the way from Connecticut for our nephew who lives there. Erica was our salesperson and was a godsend. She made sure that everything on our behalf was done properly and went over and beyond to make sure we were comfortable with everything. Highly recommend Corley's and would absolutely ask for Erica. More

Happy with my Brand new Volvo I couldn't be happier with my new car. The process of purchasing it was something I wasn't looking forward to doing but the help I received from Lyric I couldn't be happier with my new car. The process of purchasing it was something I wasn't looking forward to doing but the help I received from Lyric( he's amazing) and Laura was exceptional. I felt like I could trust them and that they weren't just trying to make a deal. I was able to drive my new car home that same day and it exceeds my expectations! More

Professional Staff, Superb service, and Excellent Dealership Thank you very much, Rick (Manager). It was great being back with the Corley Volvo Family again. The S60 is beautiful, drives perfectly, and is wonder Thank you very much, Rick (Manager). It was great being back with the Corley Volvo Family again. The S60 is beautiful, drives perfectly, and is wonderful, being a 2012 with only 22K miles on it. You continue to have a wonderful--very professional--dealership. Bravo on maintaining the highest standards in the industry. Internet Sales person Warquaah Kuraishi was just super in every detail. I truly appreciated being able to conclude our deal entirely via the internet and phone, then having the car all ready at our agreed upon time. Now that I'm back in our 8th Volvo, I look forward to returning to Corley's for my regular service, where the mechanical staff are equally as professional and courteous as are your sales and finance staff. Thank you for your integrity and professionalism. More

pre-owned My vehicle is nice, however my experience overall was unpleasant. My salesperson started out nice but ended up being unpleasant and ending our conver My vehicle is nice, however my experience overall was unpleasant. My salesperson started out nice but ended up being unpleasant and ending our conversations without a proper good-bye (hung up on me). The finance department was right when they said " I don't want to lose this sale" changing to I don't want you (me to lose the sale" he was right the first time. I can honestly say, I will never go back. I thought I would try them. I have tried them and will not return. More

Excellent staff. Great service. The best dealership. Excellent staff.Just bought my third car from them. Got the best deal. All ways get what I want. You get what you pay for. They offer great warranty p Excellent staff.Just bought my third car from them. Got the best deal. All ways get what I want. You get what you pay for. They offer great warranty plans. I've never had any problem because they know how to take care there of there customers.They have the best set people to take care of your car. There service department is the best. They always fix it right the first time and let you now what things your car will need to keep your car performing the the best.. thanks, Joe. Also thanks Tom Rasmussen for taking time to making sure that my experience is always the best. Your dealership is the BEST. Sales, and Service. More

The worst place ever to get a used car!!!!!! I bought a car from there in January the transmition has given out. I took it in they want $6000.00 for a new one. When I bought the car I was under t I bought a car from there in January the transmition has given out. I took it in they want $6000.00 for a new one. When I bought the car I was under the impression that I had a 2 year warranty on it come to find out there wasn't one. So with no help from the dealership I am out my money with no car. More